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"Staff was very helpful. Amazing location and amenities. Great location as well, had a great experience"

"Friendly stuff, clean, close to attractions"

"Un buen lugar con una buenas vista al rio"

"Excellent property and truly a 5 star."

"Property was good, clean cozy renovated room perfect for a nights sleep after long days out and about."

"The room was clean, staff were very attentive and nice, breakfast was good, the outdoor and indoor pools were good. The issue with the hotel was the decor and comfort levels, which made it feel like a 4 stars hotel, but definitely not 5 stars. The rooms are all quite bland - beige and brown everywhere! Without a hint of charm or Portugal. Missing things like slippers, cofffee and tea making facilities, which I realised, on the last day, had to be requested from reception. The indoor pool looked worn and sad. The bar areas and various lounges were dark, uncomfortable and sad The seating everywhere in public areas was uncomfortable. It’s quite annoying that this hotel could really be so much better with a little thought and interior decoration. The layout is ok, although there’s a lot of walking and few lifts to the room levels, although I presume it’s the nature of the actual building and mixing of new and old. The chapel is amazing. On the whole the stay was disappointing and frustrating, as there are other choices with much better charm, comfort and service levels. ☹️ "

"I didn't like that I wasn't refunded for the night I couldn't use due to the ship I arrived on changing their itinerary which resulted in my having to change hotel itinerary. I also thought the prices in the restaurant were exorbitant. What I did like was the staff. Everyone was very pleasant and helpful, especially Francisco Silva in customer relations helping us with a trip to Sintra."

"2 days in Lisbon. Amazing hotel. Fantastic and friendly staff who when out of their way to make sure I had everything I needed. Absolutely loved this stay!! 🌟"

"Great property, large spacious rooms with kitchen, large balcony overlooking the city. The location is nice and quiet and peaceful. I highly recommend this property."