Search Apart Hotels in Hay on Wye

"The hotel is quiet with extensive areas for guests. The Leisure suite is excellent with sauna, steam room and a spacious, well equipped gym. Breakfast has lots of choice although the options have definitely been reduced since we were last there 6-8 years ago. Parking is plentiful and the views across the valley are beautiful. The hotel is a substantial building and in places it's becoming a bit tired. However, we slept extremely well without any noise or disturbance. The limited staff are extremely hard working and deserve praise for multi-tasking. It's an easy walk into town"

"Lovely stay and came across the stunning Offa cocktail bar inside. Staff very helpful however a couple of points not so enjoyable- shower over the bath was difficult to work it . No hook on back of the bathroom door it hadn’t been replaced just the marking where the old one had been. Didn’t sleep very well as the quilt was very thin it felt like a summer quilt. No extra blankets in room . Central location for everything is great. "

"Room clean, amenities ok bathroom and rooms dated and needing attention. "

"Location great. Building great. Staff welcoming. Room was perfect, nice view of garden birds in trees, room was cosy. Stocked mini fridge. Breakfast excellent. "

"Really nice room. Cosy bar and restaurant. The Four out of five for the staff because they sat around us chatting whilst we were having breakfast. It felt a little like we were in the way of their conversation. Dined here on two evenings and one breakfast. Very good meals apart from a massively overpriced “cauliflower steak” - ordered out of curiosity but I should have asked first. It was just a roasted head of cauliflower… and not that big a one, either, but the price didn’t reflect this! Very noisy at closing time and in the street outside. "

"As always a lovely stay with excellent food and brilliant staff. They are so friendly, efficient and attentive."

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"Room absolutely perfect, very clean - super location. Continental breakfast provided as self service but no indication as to where it was. Luckily I found someone who was able to show me as it was in another part of the building with no signage, otherwise I wouldn’t have found it. Limited reception facilities, no one there when I left so unsure how to pay, in the end I left cash with a lady who assisted with the Abbey. Would definitely stay again, but I bit more direction/guidance would have been really helpful."

"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."