Hawaii Kai Trip

The bathroom sink was too small and no space to put your personal stuff. There should be like a coffee table by the sofa or a foot stool.

I had the best 40th birthday a girl could ask for!!

The property was beautiful clean and plenty of towels ect. But didnt have toilet brushes. We needed more bin holders we where only given 2 for 10 days with kids. And a broom. Or..dust pan and brush to pick up fine stuff, sand in the toilets or kitchen area. A few more Coffee, Tea, Sugar, Salt and Pepper ingredients wouldnt go astray. Its is a lovely big lounge area to feel homely. Just need a bit more for thought...in the kitchen, save buying it. We ended up buying them.and donated them the young guy on the front desk...family man with 4 kids. And gave him a nice tip, for his help planning our way around the city, ubers calls...ect. Our plane arrived at 11.30 so we got in a 2.30 early...4.00 checks seems the norm...but if the room is ready...it shouldnt be a issue..a quick message and we where in. It made our day run more smoothly...sitting around in foyer waiting to get in...was hard. So the front desk allowed us to go into the pool...which we where eternal grateful for. The convenience of being near a major shopping center was great...quick dinner in food courts, made the family life easier for all. Waikiki was too busy for me...but each to there own. Rooms are spacious and views lovely...no need for Air Conditioning that high up.

We had an issue upon check-in with the adjacent room (not our traveling party) and before we “settled in” the front desk staff handled it and moved us to a different room. It was all handled quickly, painlessly, and efficiently. We have been staying at the Outrigger Waikiki for over 30 years and we are always welcomed back like Ohana every visit. Mahalo to the employees, especially the valet and bell staff. They have seen our children grow up who are now having and bringing their children back to Waikiki!

Pros: - Great Location - Great staff and amazing hospitality - Comfortable room and bedding w/ a good amount of space Cons: - Continuous renovation and thin walls made for rough sleep especially in the mornings. - Again, thin walls and heard a family next door fighting almost everyday - Housekeeping cleaned our room but left a lot of sand from our beach clothes still on the floor in the bathroom - Balcony view was blocked by construction of a new Hilton hotel across the street, I wish I was made aware of that before I was put up in that room Overall it wasn’t a bad stay but it also wasn’t the best by any means. The renovations are nice but still a good amount flawed for the price you’re paying. The hospitality can try to make up for it but the cons still outweigh the pros.