Mercure Hatfield Oak

3.0 star property
Comfortable hotel, walk to University of Hertfordshire

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May 2024

Mercure Hatfield Oak

Photo gallery for Mercure Hatfield Oak

Exterior
Standard Room, 1 Double Bed | Exterior
Daily buffet breakfast (GBP 13.95 per person)
Standard Room, 1 Double Bed | Bathroom sink
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Mercure Hatfield Oak

Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Roehyde Way, Hatfield, England, AL10 9AF
  • Popular LocationUniversity of Hertfordshire5 min walk
  • Popular LocationThe Galleria2 min drive
  • Popular LocationHatfield House8 min drive
  • AirportLondon (LTN-Luton)27 min drive
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Room options

Privilege, Room, 1 King Bed

Highlights

Connecting rooms available
Flat-screen TV
Renovated in 2017
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Connecting rooms available
Flat-screen TV
Renovated in 2017
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Connecting rooms available
Flat-screen TV
Renovated in 2017
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

Highlights

Connecting rooms available
Flat-screen TV
Renovated in 2017
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Hatfield

Located in Hatfield, Mercure Hatfield Oak is in the city centre. Hatfield House and Watford Colosseum are cultural highlights, and some of the area's popular attractions include Elstree Film Studios and Paradise Wildlife Park. Don't miss out on a visit to Warner Bros. Studio Tour London.

What's nearby

  • University of Hertfordshire - 5 min walk
  • The Galleria - 2 min drive
  • St Albans Cathedral - 8 min drive
  • Hatfield House - 8 min drive
  • Warner Bros. Studio Tour London - 13 min drive

Getting around

  • Welham Green Station - 3 min drive
  • London (LTN-Luton) - 35 min drive

Restaurants

  • McDonald's - 4 min drive
  • Nando's - 3 min drive
  • Costa Coffee - 4 min drive
  • Burger King - 2 min drive
  • Caffè Nero - 1 min drive

About this property

Mercure Hatfield Oak

Hotel rejuvenated in 2017 and located near University of Hertfordshire
Located close to The Galleria and Hatfield House, Mercure Hatfield Oak provides dry cleaning/laundry services, a bar and conference space. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a banquet hall
  • A 24-hour front desk, a water dispenser and luggage storage
Room features
All 85 rooms include amenities such as free WiFi.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM–10 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 3,078 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1980
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 16 December 2022 to 12 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 13.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hatfield Mercure
Hatfield Oak
Hatfield Oak Mercure
Mercure Hatfield
Mercure Hatfield Oak
Mercure Oak
Mercure Oak Hatfield
Mercure Oak Hotel
Mercure Oak Hotel Hatfield
Mercure Hatfield Oak Hotel
Mercure Hatfield Oak Hotel
Mercure Hatfield Oak Hatfield
Mercure Hatfield Oak Hotel Hatfield

Frequently asked questions

Is Mercure Hatfield Oak pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hatfield Oak?

Self-parking is free at this property.

What time is check-in at Mercure Hatfield Oak?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hatfield Oak?

Checkout is at 11 AM.

Where is Mercure Hatfield Oak located?

Located in the heart of Hatfield, this hotel is within 1 mi (2 km) of University of Hertfordshire and The Galleria. Hatfield House and Elstree Film Studios are also within 9 mi (15 km).

Mercure Hatfield Oak Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 434 reviews" "
Rating 8 - Good. 179 out of 434 reviews" "
Rating 6 - Okay. 87 out of 434 reviews" "
Rating 4 - Poor. 42 out of 434 reviews" "
Rating 2 - Terrible. 26 out of 434 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Tired, Dated and not not spotless
The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Stayed 1 night in Dec 2022

6/10 Okay

Gerry

Business traveller
Disliked: Property conditions & facilities
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok

4/10 Poor

Graham

Liked: Staff & service
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.

8/10 Good

Mark

Stayed 1 night in Nov 2022

4/10 Poor

Janet

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Adam

Stayed 1 night in Nov 2022

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Stayed 1 night in Nov 2022

4/10 Poor

Andrew

Stayed 1 night in Oct 2022

4/10 Poor

RICHARD

Stayed 1 night in Oct 2022

10/10 Excellent

William

Stayed 1 night in Oct 2022