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"I booked three rooms for two days for the family (we were staying here for a funeral) and one of the rooms had roaches and flying gnats. I also took photos and video footage of this awful, God forsaken, deplorable room. Roaches were on the nightstand by the phone, the bathroom mirror, and under the bathroom sink crawling along the baseboard. I’ve stayed here before several times over the past four years and I have never experienced roaches or gnats in the guest rooms. I’ve stayed for the convenience and the rooms used to be decent enough for a quick overnight stay. The manager ended up refunding me a one nights stay but going forward, I will no longer stay here. When comparing the guest rooms at this specific Hampton Inn to other hotels on the same caliber/level, the rooms at this location are quite dated and could definitely use some refurbishing and upgrades, so it’s not surprising that pests would be attracted to this kind of environment. The carpet is extremely old, worn, and needs to be pulled up, the towels are dingy and have stains on them, the window shades are not working optimally, and the elevators have various odd smells that definitely are not fresh. I’m a Marriott BonVoy member, so I will just go back to them because the rooms and the guest experience are always top notch. "

"Gorgeous nostalgic property!"

"Lovely property. Having the shuttle was extremely convenient though it’s not too far a walk from the convention center and mall"

"Room was clean and the staff was very cordial and welcoming. Arrived a little early and they didn’t make me wait too long before checking me in. The property is walking distance to the convention center which is exactly what we were looking for. Some things to consider: the hotel is in an area that is surrounded by apartments. Parking is extremely limited on the street and a parking structure is not available on the premises. I paid the additional fee to park at a structure nearby, which was about a block and a half away. This is a good option, except that I didn’t feel safe walking to the car late at night. In addition, the walls are thin. I was awoken a few times during the night by the sound of sirens on the main street as well as by the noise coming from the apartment building next door. Overall, the hotel was a good price and served its purpose, but I likely wouldn’t stay there again."

"Staff was very friendly the room was great the location was excellent. We had an awesome time"

"The staff in total was the standout. Everyone, and we mean EVERYONE, took the time to speak, greet us, thank us and the hotel itself was lovely. But really, the staff makes it all work. We felt genuinely welcome."

"No hot tub/spa. Very close to Long Beach Airport. "

"Great place , nice restaurants around."

"We had a big room it was very nice clean it was a great place to stay before our cruise lots of room very comfortable and he's bigger than I expected"