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Reviews of Tomodachi House

2.5 out of 5
Tomodachi House
5A Tong Duy Tan Street, Hoan Kiem District, Hanoi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful and welcoming staff; awesome and central location! Tasty meals and overall a wonderful start of my trip to Vietnam! Thank you to all the amazing people at Tomodachi house!
Stayed 3 nights in Jan 2020

8/10 Good

Iman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Iman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding, i will definetly come back
Stayed 2 nights in Jul 2018
Response from Victor on 9 Aug 2018
On behalf of Hanoi Tomodachi House,Thank you so much for your review. it is a really big motivation for us. At Hanoi Tomodachi House, we always try our best to make our customers happy with our hostel, by doing our best to improve our hostel service. We are looking forward to welcoming you again at our house in the near future. Wish you all the best Sincerely, Hanoi Tomodachi House

10/10 Excellent

AMD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Stayed 4 nights in Jul 2018
Response from Victor on 9 Aug 2018
On behalf of Hanoi Tomodachi House,Thank you so much for your review. it is a really big motivation for us. At Hanoi Tomodachi House, we always try our best to make our customers happy with our hostel, by doing our best to improve our hostel service. We are looking forward to welcoming you again at our house in the near future. Wish you all the best Sincerely, Hanoi Tomodachi House

10/10 Excellent

Pham Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Extremely nice breakfast, friendly staff, convenient location, there is ton of coffee shops, street food, convenient store around and not expensive. The room was very clean and strong air conditioner. Totally recommended, you wont ever regret if choosing this place.
Stayed 1 night in Jul 2018
Response from Tomodachi on 9 Aug 2018
On behalf of Hanoi Tomodachi House,Thank you so much for your review. it is a really big motivation for us. At Hanoi Tomodachi House, we always try our best to make our customers happy with our hostel, by doing our best to improve our hostel service. We are looking forward to welcoming you again at our house in the near future. Wish you all the best Sincerely, Hanoi Tomodachi House

10/10 Excellent

Baley , New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel
The staff are very nice and helpful, the room very clean, solf bed They have nice breakfast with many options They help my arrange Ha Long Bay Trip, it was great ! Thank so much , i will come back again. Hight right recommend !
Stayed 1 night in Feb 2018
Response from Hanoi TomodachiHouse on 22 Feb 2018
Thanks so much ! We are looking forward to see you soon ! Best regard, Hanoi TomodachiHouse

8/10 Good

kate, uk

Liked: Staff & service, property conditions & facilities, room comfort
Good location mostly traffic free
Nice breakfast and calm quiet environment. Helpful staff
Stayed 2 nights in Nov 2017

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with nice staff
great neighborhood, nice small hotel. the employees are very nice and willing to help with any request. it is a little too noisy as it is located above local small restaurants.
Stayed 1 night in Aug 2017

10/10 Excellent

Sargunan & mum, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel stay
Pros - The staff were very friendly and helpful. The room was clean. New towel & toiletries replaced daily. A fresh rose was also placed at the bedside as a welcoming gesture which was delightful. A quiet & peaceful environment. Cons - Would have been helpful if there was a lift as our room was on the fifth level. The pillow was too soft. Was like lying down flat. If these issues are addressed, Tomodachi House is an extremely superb hostel!!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lovely choice, some minor room flaws
We liked the Sky Suite, though the room does have a few drawbacks: the bathroom is a little cramped and water gets everywhere as the shower is very close to the toilet. The room itself is rather small, but nicely appointed and the terrace is lovely. The windows are by no means sound-proof, so you'll get a bit of the hustle and bustle of the street below. No partying, just the buzz of conversation and the odd clanking of pots. I actually liked it, but might be too much for sensitive sleepers. The router on the ceiling is like a disco light at night. I wrapped it in toilet paper! We let the staff know, so maybe they will cover the lights with some electrical tape.

10/10 Excellent

Pete, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little hotel
Really lovely hotel, great location, nice rooms and food, and friendly staff and fellow guests. A very calm place, though can be a bit noisy in the evenings as it is in a busy area with bars and restaurants. But who comes to Hanoi for peace and quiet? The best thing about the hotel is the staff, every one of them is friendly, helpful and polite. It was a pleasure to stay there, and I will definitely go again.

8/10 Good

Stac, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for restaurants
From booking online to checking out was a great experience! Smooth check in and excellent customer service from Lizzie. She booked me tours, explained things to do and best places to go. Room was small but perfect for just sleeping in. Breakfast included and good choice of variety.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest staff I've ever encountered! AND prime location. I highly recommend this hotel.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
Rooms were OK. Had constant flow of ants/spider in the room. If you take the top floor suite.. U have to walk up 5 flights. Bathroom were disappointing. Dark, small and mold.

10/10 Excellent

PuiiPui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staffs were really nice. The sky villa room was so nice and clean.

10/10 Excellent

Heloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a great time. It's in the center of Hanoi but not really in the backpacker area, which I liked. Room and bathroom cleaned, fresh towel everyday. Very helpful staff. Drapes around each bed in the dorm so really private if you want. Really comfortable bed.

10/10 Excellent

Kylie, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet homey hostel with friendly staff
Staff warmly welcomed me to their hostel. The interior was neat and clean with a nice and comfy shower and w/c. They served breakfast roughly between 7 and 9. The reception staff so eagerly to help me sorted out transportation to airport on the day i depart. My flight was quite early and i needed to get going at 6am. The young gentlemens of the hostel made me breakfast, check out for me and sent me to the taxi driver. I felt so sorry to make them slept on the floor of the reception and took care of me at such a early morning. I will come back to your homey and friendly hostel when i got chance to come back to Hanoi!

10/10 Excellent

leigh, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time , super location and amazing staff!
Having arrived a day late due to airport issues, the staff were more than welcoming and helped me with maps, tour bookings and anything I required.

10/10 Excellent

TEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple & everything have
The dorm is great, simple and everything have. Bathroom attach inside as well as outside. It privacy as have curtain to cover the bed when sleeping. Feel safe and the place very convenient for search for food when hungry. The breakfast also good.

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Very friendly staff. The rooms were comfortable with a/c and a curtain around the bed for privacy. They provide toiletries, a bottle of water and towel free of charge. The breakfast was awesome as there were lots of choices. The train station is less than a 10min walk away where you can catch the shuttle bus to and from the airport for only 30,000 dong. There wasn't a common room to meet and chill with other travelers though. But, I would definitely come back!

10/10 Excellent

Sin Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feels like home
Tomodachi House is run by a super friendly young family. The entire staff is kind and accommodating. I originally booked only 2 nights, and after booking an all day tour to Ha Long Bay needed to stay a third night. i was told the hostel was full and decided to cancel the tour, but within 15 minutes a room cancellation allowed me to keep my bed another night and go on to Ha Long Bay. i was happy with the tour booked through Tomodachi and glad to be back another night. i also used the laundry service which took less than a day and booked my airport transfer with Tomodachi. the variety of breakfast options are a nice surprise. my only discomfort was the dorm room air conditioning. being in the bed farthest from the AC unit was quite warm but not miserable.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“FANTASTIC - PERFECT HOTEL
We have fantastic times at hanoi dahlia hotel. this my Great experience about SPLENDID STAR SUITE Hotel : 1/ Our family Classic room is nice, large, clean, Charming decor on my bed with petals rose flower and some rabbits make by tower . 2/ hotel staffs are always welcome and serve with smiles. they are help us to booked our package tours, show the restaurant, seeing place, shopping for us . 3/ the Buffet breakfast was great with many choices for both western and Vietnam traditional foods, we're loved it and eat a lot of foods . 4/ Hotel location is a heart of old quarter by food to the Hoan Kiem lake, shopping area, restaurant ... 5/ we did the SUPER PACKAGE tour with hotel and we had excellent tours, great value for money, we are highly recommend to booking Dahlia hotel tours . Thanks to Mr.PHILIP are make our trip was Fantastic . We will comeback soon !!!

8/10 Good

Bao, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hostel
I had booked a female dorm before my arrival to Hanoi but it was change to mix dorm after I confirmed with them as the male ratio were higher than female that they convert it to mix dorm, but overall, it was okay, as there was a curtain per individual bed. Most of the guests that staying in the dorm were very quiet so no complain here. They change the towels and toiletries daily which was a good point, it would be better if they can provide some hangers and area for us to hang our wet clothing etc to dry, as the period I been there, it was foggy and raining season. Night markets, St Joseph's Cathedral, Hoa Lo prison museum, Women Musuem, Hoan Kiem Lake, Temple of Literature, Ho Chi Minh Mausoleum are within walking distance Staffs were helpful and friendly, as they recommended me the type of snacks to buy back and when the wall USB socket not working, they willing to lend me their power plug for me to recharge my devices.
Mix dorm
Bathroom
Bed

10/10 Excellent

Gene, Melbourne, Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and extraordinarily helpful staff
We were warmly welcomed, into the cozy tomodachi house by staff who really cared about both the upkeep of the hotel and the travellers staying there. They frequently went out of their way in assisting us to get to various locations and book further transport. Would definitely recommend and stay there again as it was very close to the old quarter in an excellent side street.

10/10 Excellent

Weiqi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best dorm beds in Hanoi!
I love staying at new places when travelling and I'm certainly glad that I've chosen to spend a night at Tomodachi House! The dorm bed is really quite comfy - huge super-single bed, curtains that can be drawn for privacy, personal head lamp and spacious lockers below. As good or even better than the dorms I've stayed in Europe. Breakfast was great with lots of variety as well. I hope to be back one day :)
The 2nd floor lounge - great place to chill out and meet other travellers

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hostel in Hanoi
I have stayed here for two nights. I just love it here. It is a very homey, cozy, clean and friendly hostel. The facilities are excellent and wifi is super speedy! The hostel staff is very friendly and helpful Special Mr.Jimmy Hotel manager who made my stay wonderful and memorable. The tea and coffee here are also tasty. It is very convenient to walk to the downtown and train station of Hanoi.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Lieber ein paar Euro mehr ausgeben,nicht zu emfehlen,sehr einfach.
Stayed 9 nights in Feb 2020

8/10 Good

Ali, Luzern, Schweiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very helpful and friendly personal. They organized perfectly and pricely trips for us to Sa Pa and Ha Long Bay. The rooms were big and clean.
Stayed 2 nights in Jan 2020

10/10 Excellent

焼きちくわ, 静岡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドミの部屋も綺麗でスタッフもフレンドリーで良かったです。 ゲストハウスで申込んだハロン湾ツアー楽しかったです。ハロン湾ツアー申し込むとハノイ空港からゲストハウスまで無料送迎になったのでとてもお得です。
Stayed 2 nights in Jan 2020

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

hyeong-cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하노이에 간다면 다시 묵을 곳
혼자 묵기엔 정말 좋은 곳입니다. 커튼 있고 수납공간 충분하고 사물함도 따로 있구요. 그리고 직원분들이 굉장히 친절하고 영어도 꽤 잘 통하는 편입니다. 제가 지갑을 잃어버렸는데 자기 일처럼 도와주고 공항까지 가는 택시비도 준다고 할 정도여서 실제로 받진 않았지만 따뜻함을 느낄 수 있었습니다.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Esther, Barcelona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son amables, serviciales y muy generosos. Me guardaron la maleta durante dos días y al volver a recogerla me ofrecieron un desayuno y una ducha gratis antes de irme y seguir mi camino. Lo agradecí mucho. La escursion que me organizaron estuvo muy bien y muy ajustada en el precio. Recomiendo este hotel
Stayed 3 nights in Oct 2019

10/10 Excellent

あろーん, とうきょう

Liked: Cleanliness, staff & service
とても過ごしやすかったです
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

元気でさわやかなスタッフさんによくしてもらいました！すごく愛想が良くて、朝食が素晴らしい。絶対ハノイが、好きになります。客層もみんな静かないい人達でした。
Stayed 3 nights in Nov 2018

10/10 Excellent

kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
찾기 어려움 조금
혼자 여행가서 깔끔하게 쉬기 좋음
Stayed 1 night in Sep 2018

10/10 Excellent

Jae Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
근처 맛집도 도보로 이동해도 될정도로 가까웠고 밤에 주변에 유흥거리가없어 조용하고 전반적으로 깨끗했다. 그치만 5층까지 걸어올라가는게 조금 힘들었다.
Stayed 1 night in Jul 2018
Response from Victor on 9 Aug 2018
Dear Jae On behalf of Hanoi Tomodachi House,Thank you so much for your review. it is a really big motivation for us. At Hanoi Tomodachi House, we always try our best to make our customers happy with our hostel, by doing our best to improve our hostel service. We are looking forward to welcoming you again at our house in the near future. Wish you all the best Sincerely, Hanoi Tomodachi House

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔感があって、快適に過ごすことができました。
Stayed 3 nights in May 2018

10/10 Excellent

yu, japan

Liked: Cleanliness, staff & service, property conditions & facilities
コストパフォーマンスが非常にいい。
ひとり旅の際、６人ドミトリーの部屋を利用しました。 非常に快適に過ごすことができました。 スタッフもとても親切。一歩ホステルから出るとベトナムらしく、プラスチックの椅子に座り道路にはみ出して食事する近隣の住民であふれています。 The price of this hostel is cheep , but the dormitory is clean. And breakfast is delicious. Also some sightseeing spots are within warking distance. So value for money is great !
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little backpackers, well equipped (hot water, towels, toiletries, hair dryer) just the matresses are a bit too soft. Great location and the staff is extremely friendly and helpful. We enjoyed our stay!
Stayed 2 nights in Mar 2018
Response from Hanoi TomodachiHouse on 17 Apr 2018
Dear Anonymous Thanks so much for your review , it is big innovation for us. We are looking forward to see you again in the future. Best regard, Hanoi TomodachiHouse

10/10 Excellent

alex , California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel,great location, and even better price
So I was doing a solo trip throughout Vietnam and found Tomodachi hostel, they also have another worth checking out in Da Nang too. Really good hostel and the location is perfect. I booked Ha Long Bay 3 days 2 nights trip( one night boat, one night bungalow ) it was great Hight recommend !
Stayed 1 night in Feb 2018
Response from Hanoi TomodachiHouse on 26 Feb 2018
Dear Alex On behalf of TomodachiHouse Thanks so much for your review. We are very happy to hearing from you. We are looking forward to see you in the future. Wish you all the best ! Hanoi TomodachiHouse Team.

8/10 Good

Pascal , Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lhostel est bien situé
Sûrement un des meilleurs endroits où il est agréable de passer quelques jours sur Hanoi pour un prix intéressant dans un quartier très populaire. Personnel très gentil et serviable Les lits sont toutefois un peu dur. Chambre bien entretenue
Stayed 2 nights in Oct 2017

8/10 Good

pascal, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon emplacement
hostel parfait, un grand choix de petits dejeuner, proche des restaurants et de la gare le lit est un peu inconfortable, un peu trop dur peu de douches a disposition dans l ensemble c est un excellent hostel, je reviendrais
Stayed 2 nights in Sep 2017

8/10 Good

JiYeon

Liked: Staff & service, property conditions & facilities
도미토리 룸은 쾌적하고 깨끗했으나 드라이기가 없어서 불편했어요. 그리고 개인 사물함도 높이가 낮아 캐리어를 눕혀 간신히 넣었어요! 조식이 굉장히 맛있습니다. ㅎㅎ
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
can't charge mobile. have taxi service to air port.but, charge is expensive
Stayed 1 night in Aug 2017