Does S'space Suites Westlake have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 10 PM.

Is S'space Suites Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking at S'space Suites Westlake?

Self-parking is free at this property.

Does S'space Suites Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5 AM-8 PM at scheduled times. A fee of VND 30000 per person applies.

Where is S'space Suites Westlake located?

Located in Tay Ho, this aparthotel is within a 15-minute walk of West Lake, Syrena Shopping Center and Ho Tay Water Park. Trinh Cong Son Walking Street and Lotte Mall Tay Ho are also within 2 miles (3 km).

S'space Suites Westlake Reviews, Deals & Photos 2026

About the area

Tay Ho, a neighbourhood in Hanoi, is home to this aparthotel. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Ho Tay Water Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide

View more Aparthotels in Hanoi

2/10 Terrible

Verified traveller

5 Apr 2021

Disliked: Cleanliness, amenities, property conditions & facilities, communication

It is a kake hotel, i arrived to the address and it doesn't exist any more and i couldn't complain with anyone.

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

25 Apr 2019

Disliked: Staff & service

The rooms for this hotel are on the 7th floor of a larger hotel. There’s no signage or communication about this. The only reason we found it easily was because our friend had been staying there for a few days before our arrival and gave us the heads up. The office does have a sign, but it’s across the street and under construction. The hotel was ok. I wouldn’t call it dirty, but also didn’t feel clean. The breakfast was part of our stay in a restaurant on the 9th floor. The view was beautiful, but the space was not clean. There was a dead gnat in the congee and dead gnats and hair at the bottom of the cup that held the chopsticks. The internet also was not reliable and kept disconnecting.

Stayed 1 night in Apr 2019

6/10 Okay

Sherri

19 Apr 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Good neighborhood but service needs improvement

Note the S'space apoartments start on 7th floor of a hotel with a different name Pros: nice business style rooms - upscale neighborhood with walking paths by a Lake - our tv did not work. they did replace it quickly Cons: - we were only given first day coupons for free breakfast. never asked for more. breakfast was horid. all food at room temperature including the coffee. -we arrived early morning and no staff at desk on 7th floor despite description saying 24 hr desk - there was a number to call. she had left my keys under her key board - the room was missing the kitchenette which was why I booked in first place. I let her know once she arrived. she said wait until 9 and they would bring the kitchen stuff. then they said we would switch rooms at noon. we waited, then I asked again and they said 2 pm. At 210 I asked again. They said 230. Then at 230 they brought the kitchen kit to our room. keep in mind we arrived on a night bus at 5 am - then the next day at noon they called us and asked us to switch rooms so they could to do maintenance on our room. we said no. we were checking out the next morning.

Stayed 3 nights in Apr 2019

10/10 Excellent

kyoungwan

23 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

review

staff is very kind of us. also around view is beautiful.The room was clean and good for the price.but I think breakfast was a little disappointed.overall very good.If I go back to hanoi I will surely come back here!

Stayed 7 nights in Feb 2019

10/10 Excellent

kyoungwan

23 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

후기

7층로비직원분들이 너무 착하셨고 잘해주셔서 감사했습니다 호텔도 너무 좋았네요

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

15 Jan 2019

Liked: Cleanliness, staff & service

必要にして十分。安くてコスパは最高です。スイッチを押さないとお湯が出ないということをチェックイン時に説明して欲しい。お湯が出ないのは安いからとあきらめてしまった。

Stayed 2 nights in Jan 2019

6/10 Okay

Denis, Goa, India

14 Dec 2018

Disliked: Amenities

Lakeview. I arrived early and asked to store my bag until check-in but was allowed to check in straightaway. Secure and quiet area. Far from the places I needed to visit and taxis could not find it. Room not cleaned daily or tea coffee, water, toiletries replenished. I had booked it for the kitchen but not much in it and besides not allowed to cook. Poor breakfast.

Stayed 6 nights in Dec 2018

8/10 Good

kazumasa

8 Dec 2018

Liked: Cleanliness, property conditions & facilities, room comfort

清潔で静か。従業員の方も適度なフレンドリーさで好感が持てます。私の部屋はWiFiのつながりが悪かったですが、前回宿泊時は問題なかったので、たまたまでしょう。概ね満足しました。

Stayed 1 night in Dec 2018

8/10 Good

Stuart

10 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value accommodation

The actual apartments are held within a hotel so took me asking a few people how to find it. Once inside the room was Hugh with all the amenities you would ever need and only a stone's throw from shops to buy supplies. The breakfast was a buffet style served between 6:30am to 9:00am and was adequate. Not the biggest selection but there was an egg guy so that's always good. The lady on reception was very helpful and nice to talk with. Only downside to my visit was that the pool was closed for winter as is the case with most hotels in Hanoi during winter. This did upset me a little as I picked the hotel based on it having a pool. All in all I felt I had my money worth I'm this accommodation and would stay again

Stayed 8 nights in Nov 2018

4/10 Poor

Verified traveller

21 Oct 2018

Disliked: Cleanliness

Staff were nice enough but the shower was out of commission. Had to use the bath. Also some cockroaches roaming around. They had to keep my passport as well which I never feel comfortable about

Stayed 1 night in Oct 2018

10/10 Excellent

wang

16 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比超高的酒店，干净宽敞。

Stayed 1 night in Sep 2018

10/10 Excellent

Ted, Tokyo

3 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I could be relaxed with clean and wide room together with so beautifule West Lake view even for 2 nights of the weekend, I was also satisfied with various kinds of the buffet styled breakfast. And also, your hotel staffs are very impressive to take action very gently even for my difficult consult. One thing I'd ask you is....I'd really appreciate if you prepare some tennis rackets to play at the neighbour tennis coat, hehehe... I'm willing to use there for a long stay, when I visit Hanoi for business again.

Stayed 2 nights in Jun 2018

10/10 Excellent

Claudia & Jeff, Italy

10 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible lake view, generous minibar

Our room was fab, well equipped (even includes fridge and microwave) and the bed was so comfy. The free mini bar was such a treat :) !! And you can see the amazing lake view from your room. We also liked the close proximity to everything. Within walking distance to lots of cafes, trendy restaurants offering both local and international menu, and other places of interest ;)

Stayed 1 night in Apr 2018

10/10 Excellent

Kristiina, Estonia

1 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene atmosphere, high room quality

This long stay serviced apartment/hotel has been open less than a year, so the property is brand new and comes with everything you could need: comfortable furniture, larger fridge and a kitchenette with good quality cooking equipment. The studio is spacious, beautifully decorated with oriental touch and has a lovely balcony view of the West Lake :) The location is perfect, more tranquil and less traffic than the city center. But if you want to go to the Old Quarter, taxis, Uber or Grab are always available. Staff was helpful and quick with request. Will definitely stay here again if I'm back in Hanoi!

Stayed 1 night in Apr 2018

8/10 Good

eunmi

28 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서호 옆 조용한 호텔

서호 바로 옆이라 조용하고 하노이 시내의 호텔은 주변이 시끄럽고 공기가 좋지 않은데, 이 호텔은 주변이 조용하고 베트남 현지인보다 유럽 혹은 외국인들이 더 많아서 조용하고 주변에 세계각국의 요리를 맛볼수있는 식당들이 많다. 가격대비 호텔 시설이나 직원들의 서비스또한 훌륭하다. 다만 .. 조식은 그닥 .. 매일 같은 메뉴고 먹을만한 메뉴는 많지않다. 그러나 가격대비 대만족인 호텔이다. 직원들의 서비스가 너무 좋다. 다 친절하고 불편한 사항을 얘기하면 바로바로 조치를 취해준다. 객실도 매우 깨끗하고 요리를 해먹을수있는 인덕션과 조리도구들이 있어 오랜기간 머무를 경우에도 좋은 숙소이다.

Stayed 11 nights in Jan 2018

8/10 Good

Osamu

24 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

8/10 Good

Hiroshi

27 Jan 2019

Liked: Staff & service

Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

16 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveller

13 Nov 2018

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

13 Nov 2018

Liked: Staff & service

Stayed 4 nights in Nov 2018

10/10 Excellent

Chuck, Hanoi

20 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

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