Verified
2/10 Terrible
???
17 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
???
Stayed 2 nights in Mar 2025
SOUTH GATE HOTEL
3.5 star property
Travelers can savor authentic flavors at nine different on-site restaurants or pick up coffee from one of nine cafés before exploring historic Hanoi's treasures
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Photo gallery for SOUTH GATE HOTEL
SOUTH GATE HOTEL sits at the heart of Hanoi, offering nine restaurants serving local cuisine for breakfast and nine coffee shops/cafés. The hotel provides dry cleaning services and helps guests arrange tours to nearby attractions like St. Joseph's Cathedral and Hoan Kiem Lake.
Reviews
2.02.0 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Bar
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Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 1:30 PM
Express check-in available
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities will be closed during July, August, September, October, November and December:
- One of the dining venues
- Bar/Lounge
- Laundry facilities
- Parking area
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 100000.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Fee for local cuisine breakfast: from approximately VND 50000 for adults and from VND 20000 for children
- Nearby parking fee: VND 30000 per night (164 ft away)
- Rollaway bed fee: VND 100000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
Frequently asked questions
Is SOUTH GATE HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at SOUTH GATE HOTEL?
Self-parking is free at this property.
What time is check-in at SOUTH GATE HOTEL?
Check-in start time: 1:00 PM; check-in end time: 1:30 PM.
What time is check-out at SOUTH GATE HOTEL?
Checkout is at 11:30 AM.
Where is SOUTH GATE HOTEL located?
Located in Hoan Kiem, this hotel is within a 15-minute walk of Food Street Tong Duy Tan, Hoan Kiem Lake and Hanoi Old Town Night Market. Ho Chi Minh Mausoleum and West Lake are also within 1 mile (2 km). Hanoi Railway Station is 7 minutes by foot and Hanoi Long Bien Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
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