Verified
2/10 Terrible
seungman
20 Mar 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
어처구니가 없는 경험을 하게 해주네요...
seungman
Stayed 4 nights in Mar 2019
Ruby Hotel
3.0 star property
Experience the city's charm from your tranquil retreat. Connect with ease using in-room WiFi or explore nearby Hoan Kiem Lake.
Choose dates to view prices
Photo gallery for Ruby Hotel
In the heart of Hanoi, Ruby Hotel offers a warm welcome with its charming restaurant and convenient dry cleaning/laundry services. Enjoy free in-room WiFi, unwind on the terrace, or take advantage of luggage storage and a 24-hour front desk.
Reviews
5.45.4 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Business services
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About this property
Ruby Hotel
- Hotel near Hoan Kiem Lake
- You can look forward to a terrace, dry cleaning/laundry services and a restaurant at Ruby Hotel. Stay connected with free in-room WiFi.
- You'll also find perks such as:
- Free self-parking
- Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
- Luggage storage, concierge services and a front desk safe
- Room features
- All guest rooms at Ruby Hotel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
- More conveniences in all rooms include:
- Showers, free toiletries and hairdryers
- 40-inch LCD TVs with cable channels
- Fridges, daily housekeeping and desks
All-inclusive details
- All-inclusive room rates at Ruby Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
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Policies
Check-in
Check-in time starts at 1 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for cooked-to-order breakfast: from approximately VND 50000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Ruby Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ruby Hotel?
Self-parking is free at this property.
What time is check-in at Ruby Hotel?
Check-in begins at 1 PM.
What time is check-out at Ruby Hotel?
Checkout is at noon.
Does Ruby Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Ruby Hotel?
Some rate plans available at this property are all-inclusive.
Where is Ruby Hotel located?
Located in Cau Giay, this hotel is within a 15-minute walk of Vincom Tran Duy Hung and Hanoi Museum. Vietnam National Convention Center and National Exhibition Construction Center are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
8.0
Location
6.8
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
KHANH
12 Jun 2017
Liked: Staff & service, room comfort
The service provided by hotel staffs was amazing. It located near by the place I need to visit. Hotel need to upgrade to qualify with the rate which's we paid for. However, I felt comfort during our 2 nights staying.
KHANH
Stayed 2 nights in Jun 2017
Verified
8/10 Good
youngchan
14 Jun 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
youngchan
Stayed 1 night in Jun 2018