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San Palace Hotel

3.5 star property
Hotel with a full-service spa, a quick walk to Train Street

Choose dates to view prices

Photo gallery for San Palace Hotel

Outdoor pool, pool umbrellas, pool loungers
Premium Balcony Room | Balcony view
Body treatments, Thai massages, body wraps, body scrubs, facials
City-View Terrace Suite | Terrace/patio
City-View Terrace Suite | Minibar, in-room safe, individually furnished, desk
San Palace Hotel in Hanoi offers a quiet escape from city exploration. Guests can refresh in the outdoor pool or book spa treatments between visits to St. Joseph's Cathedral and the Old Town Night Market. The hotel provides bike rentals for easier city navigation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room.

Deluxe Double or Twin Room. | Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room.

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for City-View Terrace Suite

City-View Terrace Suite | Minibar, in-room safe, individually furnished, desk

City-View Terrace Suite

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Bidet
  • 380 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room with Window

Premium Room with Window | Minibar, in-room safe, individually furnished, desk

Premium Room with Window

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, No Windows

Minibar, in-room safe, individually furnished, desk

Superior Double Room, No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Balcony Room

Premium Balcony Room | View from room

Premium Balcony Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room With Window

Family Room With Window | Minibar, in-room safe, individually furnished, desk

Family Room With Window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Located in Hanoi, San Palace Hotel is in the business district. Train Street and Hoa Lo Prison Museum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are two other places to visit that come recommended.
Visit our Hanoi travel guideOpens in a new window
Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train Street - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km
  • Hanoi Old Town Night Market - 13 min walk - 1.1 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Coffee Ga Dong Duong - ‬3 min walk
  • ‪Bellissimo - ‬1 min walk
  • ‪Bross Beer Taproom - ‬2 min walk
  • ‪Nét Huế - ‬1 min walk
  • ‪Honey Karaoke - ‬3 min walk

About this property

San Palace Hotel

Hotel near Train Street
Located close to St. Joseph's Cathedral of Hanoi and Hoa Lo Prison Museum, San Palace Hotel provides a swim-up bar, a poolside bar and a hair salon. Indulge in a body wrap, a Thai massage and a body scrub at the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a lift
  • Tour/ticket information, massage treatment rooms and luggage storage
  • ATM/banking services, concierge services and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 54-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 517000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

Frequently asked questions

Does San Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is San Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at San Palace Hotel?

Motorbike parking only.

What time is check-in at San Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at San Palace Hotel?

Checkout is at noon.

Does San Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 517000 per vehicle applies.

Where is San Palace Hotel located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Train Street, Hoa Lo Prison Museum and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Railway Station is 9 minutes by foot and Hanoi Long Bien Station is 19 minutes.

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San Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 74 reviews
Rating 8 - Good. 13 out of 74 reviews
Rating 6 - Okay. 3 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hyggeligt hotel med venligt personale, dog ikke plads nok til morgenmad til alle gæster
Stayed 5 nights in Apr 2025

10/10 Excellent

Samsul

Liked: Staff & service
Nice place to stay

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this wonderful hotel, very helpful & friendly staff
Stayed 3 nights in May 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful staff
Stayed 3 nights in Oct 2023

10/10 Excellent

Sandy

Liked: Staff & service, property conditions & facilities
Absolutely beautiful hotel so clean and fresh , staff were amazing and so friendly ...fantastic position in old quarter highly recommend 👍
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service

I enjoyed staying at the San Palace. The service was great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about except Wifi speed Great location , great staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Stayed 4 nights in Mar 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Friendly helpful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et fantastisk hotel.

Et rigtig godt hotel med fremragende service Alt personale yder en fantastisk service. Hotellet ligger i gå afstand til næsten alle de ting der skal ses i Hanoi
Stayed 8 nights in Aug 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and polite.
Stayed 3 nights in Jan 2023

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff were so helpful and friendly. Nice spacious room with comfortable bed and nice seating area. Nice bathroom. Good breakfast included every morning. Coffee was excellent. Would stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The San Palace Hotel is on the edge of the old quarter a d within a few minutes walk to train street. Multitude of food and attraction on the doorstep. The rooftop pool and bar a great oasis after a busy day on the streets. Staff went out of their way to help wherever they could.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stort fräscht rum med balkong. Sköna sängar. Utmärkt frukost.Perfekt läge i gamla stan. Trevlig hjälpsam personal. Vi återvänder gärna.
Stayed 5 nights in Nov 2023

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Stayed 3 nights in Feb 2023

10/10 Excellent

Kittipongpattan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist is absolutely well serving , not only the service inside the hotel, but also good english in communication
Stayed 1 night in Jan 2020

10/10 Excellent

Ginnie

Liked: Cleanliness, staff & service, property conditions & facilities
New property in Old town. Close walk to alot of attractions. As an older female solo traveler I felt very safe walking the area in the evening. The staff are very helpful.
Stayed 2 nights in Feb 2020

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En skøn perle i Hanoi 👍

Vi startede og sluttede vores Vietnam på dette lille fantastiske hotel, som ligger helt perfekt i Old Quarter. Kun godt at berette, og med de mest fantastiske og super service mindede unge mennesker. De gjorde en kæmpe forskel !!!! Så ægte elskværdige ❤️ Book det !
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, couldn’t do enough for us, especially Lily !!! Lovely young lady , spoke good English so helpful and also making sure we was safe, and looked after from start to finish . Hotel food very good, rooms nice with balcony.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amaising. Camilla was great !! Very helpfull and kind.
Stayed 1 night in Apr 2023

10/10 Excellent

Chung Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Stayed 3 nights in May 2023

10/10 Excellent

Bitterwolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr zentral gelegen, alles ist in der Nähe was man braucht, wir können nur weiterempfehlen alles funktioniert auf einmal frei.Top!!
Stayed 4 nights in Dec 2019

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the area of the San Palace Hotel as it was very convenient to shops and restaurants. We also like to walk everywhere and it was very central to many of the sites we wanted to see. The staff was fantastic and very helpful and friendly. They were one of the highlights. Our room was very spacious and comfortable. A nice breakfast was served in the mornings with eggs made to order. Rides to and from the airport were arranged by the staff on our behalf and worked out very well. I would recommend staying here while visiting Hanoi.
Stayed 1 night in Dec 2023