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Jacosmo Hotel & Spa

4.0 star property
Art Deco hotel with full-service spa and 24-hour front desk

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Photo gallery for Jacosmo Hotel & Spa

Reception
Reception
Jacosmo Suite Balcony with Jacuzzi | Minibar, in-room safe, individually decorated, individually furnished
Jacosmo Suite Balcony with Jacuzzi | Minibar, in-room safe, individually decorated, individually furnished
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double With City View

Deluxe Double With City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double With City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Twin - Room

Superior Double Twin - Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Twin - Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacosmo Suite Balcony with Jacuzzi

Jacosmo Suite Balcony with Jacuzzi | Minibar, in-room safe, individually decorated, individually furnished

Jacosmo Suite Balcony with Jacuzzi

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior suite Balcony

Junior suite Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior suite Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double with window

Deluxe Double with window | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double with window

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive City View

Executive City View | Minibar, in-room safe, individually decorated, individually furnished

Executive City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Triple City View

Minibar, in-room safe, individually decorated, individually furnished

Triple City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family City View

Minibar, in-room safe, individually decorated, individually furnished

Family City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Family Suite City View

Family Suite City View | Minibar, in-room safe, individually decorated, individually furnished

Family Suite City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • 75 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
23 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk - 0.4 km
  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬1 min walk
  • ‪Bún Riêu Cua 40 Hàng Tre - ‬1 min walk

About this property

Jacosmo Hotel & Spa

Upscale hotel remodelled in 2022 and located near Hoan Kiem Lake
Thang Long Water Puppet Theatre and Hanoi Old Town Night Market are located near Jacosmo Hotel & Spa, which provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Indulge in a body wrap, a body scrub and a facial at the on-site spa. Be sure to enjoy a meal at Gia Bao Grand Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A TV in reception, tour/ticket information and a porter/bellboy
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All guest rooms are individually furnished, and include comforts, such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch HDTVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

All-inclusive details

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 2,500,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gia Bao Grand Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 2500000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Jacosmo Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacosmo Hotel & Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Jacosmo Hotel & Spa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Jacosmo Hotel & Spa?

Checkout is at noon. Late checkout is available for VND 520000 (subject to availability).

Does Jacosmo Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 446000 per vehicle applies.

Are there all-inclusive benefits at Jacosmo Hotel & Spa?

Some rate plans available at this property are all-inclusive.

Where is Jacosmo Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 29 minutes.

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Jacosmo Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 374 reviews
Rating 8 - Good. 57 out of 374 reviews
Rating 6 - Okay. 21 out of 374 reviews
Rating 4 - Poor. 12 out of 374 reviews
Rating 2 - Terrible. 4 out of 374 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
Stayed 2 nights in Feb 2025

2/10 Terrible

Calista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
Stayed 1 night in Apr 2025

8/10 Good

Nell

Liked: Cleanliness, staff & service
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Stayed 4 nights in Mar 2025

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
Stayed 4 nights in Dec 2024

8/10 Good

Ming Chee

Liked: Cleanliness, staff & service
Friendly staffs and great location.
Stayed 3 nights in Apr 2023

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel! Good location and free breakfast!
Stayed 2 nights in Jun 2023

4/10 Poor

JILL

Disliked: Staff & service, property conditions & facilities
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Great location and staff was extremely helpful and friendly!
Stayed 3 nights in Jun 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay overall

A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Stayed 3 nights in Apr 2024

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and staff.
Stayed 5 nights in Nov 2023

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Stayed 3 nights in Oct 2023

10/10 Excellent

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ; staffs r so friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Liked: Property conditions & facilities
The staff at Jacosmo, couldn't be more helpful, and its a great location.
Stayed 7 nights in Sep 2023

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Very helpful staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Jia Jun

Liked: Staff & service
Good stay & good staffs

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
Stayed 8 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, and good location
Stayed 3 nights in Oct 2023

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Exceptional service - good large sized room - wonderful location.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location at the heart of Old Quarter. The staff were very nice and helpful.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good for short stay

Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
Stayed 1 night in Nov 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel with eminent service.

Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff - good recommendations on food and cafes. Breakfast is included and very nice. The location is great with many places in walking distance. Room is clean and nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
The service provided was excellent. The lake is about 10 minutes walk and there are many shops and restaurants in the area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haoi trip

Staff were great and accomodating. Hotel was good.
Stayed 3 nights in May 2023