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Hanoi Oriental Pearl Hotel

3.0 star property
A peaceful retreat steps from Hoan Kiem Lake where travelers can savor local cuisine at the on-site restaurant or catch up on news with lobby newspapers

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Hanoi Oriental Pearl Hotel offers a calm sanctuary in central Hanoi. Travelers appreciate amenities like dry cleaning, laundry services, in-room WiFi, and lobby newspapers. The 24-hour front desk staff assists with tour bookings and tickets.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

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Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Frequently asked questions

Is Hanoi Oriental Pearl Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Oriental Pearl Hotel?

This hotel doesn't offer parking.

What time is check-in at Hanoi Oriental Pearl Hotel?

Check-in begins at 2 PM.

What time is check-out at Hanoi Oriental Pearl Hotel?

Checkout is at noon.

Where is Hanoi Oriental Pearl Hotel located?

Located in Hoan Kiem, this hotel is within 1 mile (2 km) of Train Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Ho Chi Minh Mausoleum and West Lake are also within 1 mile (2 km). Hanoi Railway Station is 7 minutes by foot.

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Reviews

Reviews

8.0

Very good

7.8

Cleanliness

8.2

Location

9.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 59 reviews
Rating 8 - Good. 26 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 5 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I 've book 1 night with superior room and really enjoyed it. From staff to manager are very helpful. They made me happy and felt very comfortable.
Stayed 1 night in May 2018
Verified

6/10 Okay

Chen

Liked: Staff & service, property conditions & facilities
ルームクリーニングがされてない日があったのは残念だったが、フロントの対応が非常に良く、朝食も美味しかったので満足いった。
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Andrew

Liked: Staff & service, room comfort

location and very helpful staff

Great location just on the edge of the historic quarter, some great restaurants nearby. All the reception staff were brilliant very helpful. Only a 20 minute walk to the lake. However the pictures on the website are quite misleading, it’s not as glamorous as they make it look so my initial impression upon arrival was not good, but the staff and the location did compensate for it. The hotel does need some maintenance and the breakfast was basic but for the price we paid it was ok.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

今日と明日

Liked: Cleanliness, staff & service, amenities
スーペリアと称しているが実質はスタンダード。安いが狭くて窓がない。椅子も机もない。ベッドのマットが柔らか過ぎて長く座っていると痔が痛くなる。 しかしエレベーターと冷蔵庫(ミニバー)、枕灯がある。シャワーは熱湯が出る。
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Miya

Disliked: Cleanliness, amenities, property conditions & facilities
バイクと鉄道の騒音がひどく眠れない。窓を開けることが出来ず､一日中照明が必要だったた。椅子がなくてリラックスできないし、ティッシュペーパーもない。このようなホテルで5泊もするのはつらかった。
Stayed 5 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
화장실이 더러움 조식훌륭함 직원서비스 훌륭 위치 훌륭 약간의소음 가격에 맞는 침구류 및 룸컨디션
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
窓はあった方が良いと思います。部屋は全くダメでしたがスタッフはフレンドリーでした。立地は回りに色々ありまあまあでした。
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint sted, dejlig beliggenhed og skønt personale
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
너무 좁고 방음이 잘 안됌 하노이역과 가깝다는거 말고는 장점이 없음 다음에 또간다면 이용하고 싶지는 않음
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
房內出現煙灰、蟑螂、螞蟻，且鐵軌就在飯店正後方，每晚固定時間會有火車經過，怕吵的人要留意。 除此之外，其它都還不錯，服務人員熱情且樂意提供協助。
Stayed 7 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room was basic which was ok for the price but the sheets were not clean so we did not return for the second night booked and lost that money
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. We used this hotel as a jumping off point for Ha Long Bay and Sapa. They let you leave your bags you don’t want to bring, help schedule buses (even last minute when our weekend bus was canceled they got another one to pick us up at the same time), and since we left before breakfast started they made us egg sandwiches to go with fruit. Very nice for such an inexpensive hotel. The rooms are older, but no complaints because of the price! They provided us bottled water every day. We were woken up once early because of construction but they more than made up for that with kind service. Thank you staff.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Room was tiny with no window. Felt very rundown and not well kept. There was lots of hair in the drain in the bathroom before we arrived. Breakfast was extremely limited, and customer service was not up to scratch. The room was cheap but not up to the standards of other hotels we stayed at for similar prices.
Stayed 1 night in Oct 2019
Verified

8/10 Good

구왕

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

오리엔탈 펄 호텔 후기

저렴한 가격이기에 불만은 전혀 없습니다. 오히려 친절한 직원들에게 감사합니다. 잠깐만 걸어가면 기찻길거리가 있어서 천천히 호안끼엠까지 걸어갈 수 있는 거리입니다. 방이 좀 좁았지만 충분히 감수 할 수 있었습니다. 숙소에서 나오는 조식 중 쌀국수는 진짜 맛있습니다.
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Gyoungsik

Liked: Staff & service
Disliked: Cleanliness

아쉽습니다.

기차역과 가까워서 잠만 잤습니다. 새벽에 도착하실경우 문이 잠겨있을 수 있으니 놀라지 마시고 문들 두드리시면 됩니다. 룸이 작고 청결한 느낌과는 거리가 멀며, 화장실과 어매니티가 아쉽습니다. 호안끼엠 호수 주변에 비슷한 가격대의 호텔보다 좀 떨어집니다. 조식은 주문식으로 적당한데 일인 일메뉴 원칙이고 먹을만 합니다.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Hino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selina is a 6 star service lady n she could easily join shangri la hotel in asean or australasia. Other girl manning the front desk is v good. 2 other guys AH shift are equally good. Expedia can safely recommend hotel oriental pearl at 06 dinh ngang road to fellow sg; china tour group; malasia guests n other budgetary tourists from uk n usa
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

emma hertz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Great value for money. Big room, nice staff. Good location, right by Train Street.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Juhyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원들

그렇게 좋은 숙소는 아니고 딱 가격정도 함 그 대신 일하는 분들이 정말 정말 친절하시다
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuyệt vời, phục vụ chu đáo, địa điểm thuận lợi ăn uống tham quan, sẽ ghé lại lần sau
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff. Adequte breakfast and suitable location for us. Rooms at the front were spacious however it was quite noisy from trains and road traffic.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Got a very friendly and helpful wrlcome. Big room and bathroom at front which was....a little bit noisy, but managable. Very closr to main station.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
窓なしの部屋でしたが、特にじめじめした感じもなく、リーズナブルに滞在するには良いと思います。ハノイ駅から徒歩で近いし、今ハノイで人気の線路ウォークにも便利です。スタッフはとてもフレンドリーでアドバイスも色々していただいて助かりました。
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage und sehr hilfreiches Personal. Wir haben über das Hotel unseren anschließenden Aufenthalt in Sa Pa gebucht. Super Tipp der Rezeption für Unterkunft und Guide.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Y

Liked: Cleanliness, staff & service, amenities
Very nice staff! Cozy room.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wi-Fiの繋がりが悪かった
Stayed 12 nights in Apr 2019