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White Horse Lake Jianguo Hotel

4.5 star property
White Horse Lake Jianguo Hotel in Binjiang offers luxury and convenience with on-site shopping, dining, indoor/outdoor pools, and a sauna.

Choose dates to view prices

Travelers enjoy a luxury experience at White Horse Lake Jianguo Hotel in Binjiang. The property offers on-site shopping, multiple dining options, a gym, sauna, and both indoor and outdoor pools for relaxation.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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About this property

White Horse Lake Jianguo Hotel

  • Luxury hotel near West Lake
  • An airport shuttle, shopping on-site and an arcade/games room are just a few of the amenities provided at White Horse Lake Jianguo Hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self-parking
    • Local cuisine breakfast (surcharge), luggage storage and a billiards/pool table
    • Meeting rooms, a porter/bellboy and tour/ticket information
  • Room features
  • All 382 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free Internet and safes.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • LCD TVs with cable channels
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately CNY 115 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does White Horse Lake Jianguo Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is White Horse Lake Jianguo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at White Horse Lake Jianguo Hotel?

Self-parking is free at this property.

What time is check-in at White Horse Lake Jianguo Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at White Horse Lake Jianguo Hotel?

Checkout is at noon.

Where is White Horse Lake Jianguo Hotel located?

Located in Binjiang, this luxury hotel is within 6 miles (10 km) of Song Dynasty Town, West Lake and Hupao Valley Spring. Hangzhou Zoo and Liuhe Pagoda are also within 6 miles (10 km). Chengye Road Station is 19 minutes by foot and Qiantangjiang Station is 25 minutes.

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Reviews

Reviews

5.6

6.6

Cleanliness

6.2

Location

5.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Asha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel facility is new but service is unqualified

The credit point that I offered just in few minutes ago is opposite; the credit ranking here is correct this time. However, the comment about my staying experience is real based on my recent stays in end-July 2013; this is not a right hotel to stay for business travelers.
Verified

6/10 Okay

Asha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hardware is good but service is unqualified.

The hotel is a pretty new one. The room is nice and well facilitated, but the service at their front desk, restaurant, and public area are unqualified--not internationally, very localized, and sometimes rude. They do not offer shuttle service to any nearby spots; as this hotel is very far from the downtown and commercial area in "Binjian district" of Hangzhou City, it is very difficult to get a taxi for the hotel and very high cost to take taxi for every places you go in the city.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort