Holiday Wuyang Hotel Hangzhou

Property class: 4.5

Choose dates to view prices

Reviews

7.6 out of 10
Good
Located close to West Lake, Holiday Wuyang Hotel Hangzhou provides a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Elegant Room

A hotel room with two beds, a desk, a chair, and a large mirror.

Elegant Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Hot Deal Room

A hotel room with a large bed, a desk with a kettle, and a chair.

Hot Deal Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Classic Double Room

A modern hotel room with a large bed, a separate sitting area, a bathroom with a bathtub, and a large window with curtains.

Classic Double Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

A neatly made bed with a striped pillow, a blue pillow, and a grey throw blanket.

Deluxe Double Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Japanese Suite

A hotel room with a large bed, two bedside lamps, a nightstand, and a framed picture on the wall.

Japanese Suite

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, a tufted headboard, a sitting area with a blue armchair, a small table with a vase of flowers, and a nightstand with a bottle of water.

Superior Double Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Superior Twin Room

  • City view
  • 322 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Business Suite

A modern hotel room with a large bed, a television, and a window with curtains.

Business Suite

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

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About the area

Located on a lake, Holiday Wuyang Hotel Hangzhou is in Shangcheng, a neighbourhood in Hangzhou. Zhu Bingren Bronze Art Museum and Museum of Traditional Chinese Medicine are cultural highlights, and some of the area's attractions include Xihu Tiandi and Hangzhou Zoo. Zhejiang Science and Technology Museum and Zhejiang Museum of Natural History are also worth visiting. Visit our Hangzhou travel guide
Map
No. 109 Qingbo Avenue, Nanshan Road, Shangcheng, Hangzhou, Zhejiang, 310002

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    3 min walk - 0.3 km
  • Qinghefang Old Street
    4 min walk - 0.4 km
  • Wushan Square
    6 min walk - 0.5 km
  • Westlake Yintai Commercial Center
    2 min drive - 0.9 km
  • Leifeng Pagoda
    7 min drive - 2.5 km

Getting around

  • Hangzhou Station
    11 min drive
  • Wushan Square Station
    11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    36 min drive

Restaurants

  • Yonghe King 永和大王
    14 min walk
  • 王日順號
    18 min walk
  • 宋都美食城
    16 min walk
  • 咖啡枕头 Cafe Pillow
    16 min walk
  • Ju Ying Mian Guan
    17 min walk

About this property

Holiday Wuyang Hotel Hangzhou

  • Luxury hotel near West Lake
  • You can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services at Holiday Wuyang Hotel Hangzhou. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Other perks at this hotel include:
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • A front desk safe, tour/ticket information and concierge services
  • Room features
  • All 109 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Down duvets and rollaway/extra beds (surcharge)
    • Rainfall showers, designer toiletries and shower/bath combinations
    • TVs with cable channels
    • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 180 per night.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58.00 for adults and from CNY 29 for children
  • Airport shuttle fee: CNY 300 per vehicle (one way)
  • Airport shuttle fee per child: CNY 300 (one-way), (from 10 to 12 years old)
  • Rollaway bed fee: CNY 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Holiday Wuyang Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Wuyang Hotel Hangzhou?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Wuyang Hotel Hangzhou?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Holiday Wuyang Hotel Hangzhou?

Checkout is at noon.

Does Holiday Wuyang Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 300 per vehicle applies.

Where is Holiday Wuyang Hotel Hangzhou located?

Located in Shangcheng, this luxury hotel is steps away from West Lake and Chenghuang Pavilion. Qinghefang Old Street and Wushan Square are also within 10 minutes. Wushan Square Station is 11 minutes by foot and Houchaomen Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Wuyang Hotel Hangzhou Reviews

7.6

Good

8.0

Cleanliness

8.8

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 32 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 6 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness
The service is worser than 2017, room cleaning hasn’t washed cup, some guests were smoking at the room and opened their room
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

The hotel is okay. The location is good. However, don’t recommend the breakfast, it is not worth of paying.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The location is good; right off bus line 31, walking distance to West Lake and beautiful views. One staff person spoke English. The others who didn’t acted professionally but didn’t make any effort to communicate in either Mandarin or English. The walls in the room were chipped away and had mold growing on them. We didn’t have any water available until midnight, and then it took time for hot water to be available. We arrived at 5 pm and they said our room wasn’t ready, we insisted and they allowed us to check in. Posted check in time is 3pm. The lobby bar has really limited choices. Make sure you show up for breakfast we’ll before the ending time as they take everything down right at 9:30. Food past 9:00 was cool and dried up. Our room keys failed several times and we had to reprogram them every time we returned from an outing. Whenever we called the front desk, they would hang up without saying anything and then have someone who spoke English call back. Overall, this property is okay. Perhaps a little overpriced for the quality and service. But the neighborhood and convenience to the area is worth it.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good: very lose to the West Lake. The room is smaller than I expected.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
在杭州住兩晚，体现很差，第一晚空調有問題，打五次电话，才愿意换房间。第二晚，室外温度大概掉到14度左右 又把空调关了。原因是室外的氣溫下降了所以空調不能開，要關掉中央空調。結果整個晚上都非常悶熱。
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

不錯的酒店，但是，煙味比較重

酒店地點好，近西湖，交通尚算方便；酒店房間也大，床，電視，硬件都算不錯；但是，房間煙味重（在不吸煙樓層了），對於不吸煙人士，會比較難受。
Stayed 3 nights in Sep 2018
Verified review

2/10 Terrible

Disliked: Staff & service
註明要無菸房的一進房都是煙味。床很硬，浴缸很淺，入住手續費時，一起訂的房間連樓層都安排不一樣。其中一間房屋頂還發霉，實在是不滿意...
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TipTop

Sehr gute Lage und adequater Komfort. Personal an Resseption kann etwas English und ist sehr freundlich. Restaurant bietet für wenig Geld ein feines Frühstücksbuffet.
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近くに人気のある飲食店も多くあり、ホテル内の朝食もおいしかった。また、部屋も清潔であり、毎日きれいに清掃も行ってくれたので快適だった。
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近有便利店, 亦很近西湖景區, 入住時免費升級了客房, 讚!
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

We stayed 2 days over there. Staffs are friendly and helpful in general. The location is very convenient with many restaurants around and only few minutes walking to West Lake. The room we stayed is quite small, maybe it is because of those furnitures inside room. Overall we are happy with the hotel and it is good value for money.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived at night about 9pm and there was only a check in table. The staff was multi-tasking, answering phone calls, replying to other guests,......and it took me about 15mins to check in even as I'm the only 1 checking in at that time. Hotel location is just opposite the west lake which is good given that I get to take a stroll in early morning before rushing off to the airport. Breakfast is average, doesn't really have a big spread.
Stayed 1 night in May 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot under the collar

The hotel was modern, clean and the service was impeccable. The location right next to west lake, dining and so much more was fantastic. The only problem, and it was a big one for me, was that it was unseasonably warm and my room was 85 degrees F. Hotel management informed me that it was their hotel tradition not to turn on air conditioning in the evening. After two encounters, I settled for an electric fan that I stuck in the window to draw out hot air. It made an otherwise fantastic visit nearly unbearable.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

杭州旅行で宿泊しました

南山路にほど近く、観光には便利。新しくは無いが清掃は行き届いていました。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A premium-location hotel with reasonable price

This hotel is located in an excellent location, near Xihu and city center. Good to sight-seeing and to look for restaurants. The hotel room is clean and is really non-smoking. (note that in China, some hotels' non-smoking room still has cigarette smell). The room condition quite matches with hotels.com picture. Refer to other similar hotel nearby, the price is quite reasonable. However, the breakfast needs to be improved to fit foreigner tastes. The choice is not much. Overall, this hotel is recommended.
Stayed 4 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出乎意料的好，方便，早餐极佳
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨，但床略為偏硬。離西湖和南宋御街很近，很方便。周遭環境也安靜。也適合家庭出遊居住。下次到杭州，我會再度把它列為考慮飯店。
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體而言都好，小而美，唯讀沒有附早餐需另外自費
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very good breakfast, the room is a little small but comfortable. The only problem is their A/C! I set the temperature to the lowest but still not cool enough.
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點好,房間乾淨

地點好,房間乾淨
Stayed 2 nights in Jun 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

三星級酒店，但是離西湖近

地毯髒，房內煙味重，早餐普通種類少，過馬路就到西湖
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
離西湖很近，房間乾淨
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便又乾淨的飯店

房店人員服務親切態度很好，尤其是安排接送的主管，人也非常客氣！解釋非常清楚！下次還會入住這家飯店
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的飯店選擇

離西湖景點近，附近商店多，很方便
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Room very small, looked much smaller than pictures. LOCATION good. Ok clean, air conditioning no good