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"The hotel is fabulous and the customer service and staff are second to none, amazing customer service and a first class stay. I would highly recommend this hotel to anyone wishing to visit Manchester, i would look no further as this hotel is spot on. Thanks you for a wonderful stay."

"Considering the location, the room was really quiet which was amazing. Didn't sit in the lounge area but it looked really chill. Appreciated the security at night. Room was clean, TV options weren't great as most of the channels had no signal tea and coffee were minimal. However, it's worth it for the price, location and other amenities."

"Yes very clean"

"Room was fairly well equipped, just would have been nice to have some oat milk sachets which I have seen in other hotels. Also the toilet was not clean, I had to give it a couple of flushes to make sure it was cleared"

"Oh my word this hotels communication is out of this world the service is top notch the hotel is too beautiful the bathroom at the entrance is too nice i took cute pictures inside too I have asked to check in early & they allowed us it was my friends birthday there was a small nice when I say nice too delicious piece of cake and a card my goodness cake was too good that I myself wanted to eat it all up the atmosphere when you come in is just too phenomenal there was a guy at the reception first first guy who deals with us when we walk in his name was Bushar I think oh my word I forgot his name he was so brilliant and gentle and they were just tooooo friendly in a long time of going to hotels by far they made it soo nice for us that we were too tired to even go explore the SPA I regret I owe myself one visit to this beautiful Edwardian hotel the morning we had room service and the breakfast was of course fine you never go wrong with English is just that they could do better & make it more nicer that English English breakfast like the ones at the pub they hit really good but all in all service was good our room was up could see other buildings through the glass big big window they allowed us to decorate the room with balloons as it was a surprise for my friend mind you we were exhausted asked to check out later gave us till 1 we overslept in the hotel 😭that’s how nice it was they were too lovely lady who assisted was like just stay till 1 only red flag is the parking is 5min"

"Great breakfast and awesome staff. Small gripe that the rooms could do with an upgraded TV allowing screencast or streaming and possibly a mini fridge (might be available in upgraded room) but overall this is hotel is great"

"Breakfast was good enough"

"Stunning room, very clean and extremely comfy bed. The staff were amazing & went the extra mile. I will be recommending to all my family & friends - thank you Alan team!"

"Really convenient and easy for central Manchester business trip "