Search Hotels Near Half Moon Bay Beach, Roatan

"The front desk is the face of the Grand Roatan Kimpton resort. The receptionist's service was unacceptable for a hotel of this level. We arrived at the Kimpton on February 17 at noon, like many other guests, a line of almost two dozen guests was behind us. But, after a long talk that we hadn't booked a bungalow, we couldn't reach an agreement. We are 72 and 78 years old, and without any respect, were sent to a separate bungalow with a dangerous staircase inside, the unlit, with broken lighting and a crooked gravel approach. I have a video. We asked to speak to the manager, and one of the three young men suddenly told us he was the manager. We were treated as if we had done something bad and were being punished for it. The receptionist explained that we booked our vacation through Expedia, not through IGH, and chose the wrong room. We can't pay extra, and there are no available rooms for us! All the remaining guests stayed in the building; we could see them heading to the elevator. We met and focused on the money only, and we did not get any customer appreciation or empathy. The damage was done. The next morning, professional front desk supervisor Belkis quickly got the room that matched our reservation. Dear Belkis! Thank you very much. The hotel was not fully booked at all. This was our second visit to the Kimpton resort. This year we appreciate the breakfast waitress Jeidsi Valdez at Alera, the friendly Kianny waitress at the Sea Cat, beach guard Byron."

"This is our second time back to this place. It is such an incredible all inclusive resort at one of the best locations in all of Roatan. "

"The staff was amazing! Alex at the bar was great. The ocean view from our room and balcony was breathtaking. We slept great hearing the sound of the waves. Walking distance to West end. We will definitely return for another stay at Landsend"

"Partial view from my room"

"No complaints other than a coffee maker in the room would be nice. They will not drop you at the ferry, you will have to get a cab for $40. "

"View and staff are great !"

"This place is a true gem. We love the location, the layout, the architecture and the beautiful grounds. The pool view is spectacular. The staff are friendly, helpful and welcoming."

"Short walk to the beach, lot of places to eat, pizza, lobster ,Italian,burgers across the street we're great, quick store next door a lot of different foods there"

"Would have been better if a fridge was in room. "