Japanese-Style Room with Shared Bathroom | Living area | LCD TV
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Reviews of Ryokan Kiritani Hakoneso

3 out of 5
Ryokan Kiritani Hakoneso
Gora 1320-598, Ashigarashimo-gun, Hakone, Kanagawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is amazing and you can book taxi
Stayed 1 night in Apr 2024

10/10 Excellent

calvin

Liked: Staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

David

Stayed 2 nights in Mar 2024

8/10 Good

Joe, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and peaceful
The location of the ryokan was very nice. It was peaceful with a view of the mountains. The staff were friendly and helpful. The food was always delicious. The only negatives are that is on a hill, and the rooms are separated from the reception and dining area. The spa needs some updating, and it is a little run down.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ryokan for family
This Ryokan is very family friendly and comfortably appointed. We enjoyed the public baths and Onsen and the food was excellent. I think the futons need to be replaced as they were pretty thin but otherwise it was a wonderful stay. Would come back again.
Stayed 1 night in Mar 2018
Response from kiritani on 5 May 2018
この度は桐谷箱根荘をご利用いただきまして、誠にありがとうございました。素晴らしい旅のお手伝いができましたことを、スタッフ一同嬉しく思っております。またいつかどうぞお越し下さいませ！

10/10 Excellent

Julie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style ryokan with amazing food
We unexpectedly got what looked like the Japanese style honeymoon suite. It was detached from the rest and was this huge space. The food was excellent and it wasn't difficult to find the shared gender bath empty. We walked from Gora station, which was...very hilly and steep, so take a taxi if you have luggage or can't walk far.
Stayed 1 night in Jul 2017

8/10 Good

Andrew, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ryokan experience for a moderate price
This is a Ryokan, not a western hotel, so it should be judged against that. Check-in was easy. The room was clean and comfortable. There is no bed - a mattress and bedding is brought in and put on the floor while you are at dinner. This proved more comfortable than many a hotel bed. The hot spring is gender segregated and is adjacent to the public shower facilities. Rooms only have a sink and toilet. Hot spring was enjoyable and the shower facilities were fine - not fancy but they both got the job done. Dinner and breakfast are included and are served in a private room in the main building. Food was plentiful and tasty - all traditional Japanese dishes. It's not the fanciest Ryokan, but it was a nice experience and a great value.

6/10 Okay

Wong, HK

Liked: Cleanliness, property conditions & facilities
A bit expensive.
Charge for even a 2-year-old kid who does not need a bed.

8/10 Good

Keita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりとした旅館と言った趣で、落ち着いている感じ。 食事は個室のためリラックスして過ごすことができた。お風呂も家族風呂もあり、派手さは無いが家族で落ち着いて過ごすには良い旅館だと思う。
Stayed 1 night in May 2024

10/10 Excellent

Tomoya

Travelled with family and small children
Liked: Staff & service
スタッフの対応が良い
Stayed 1 night in Mar 2024

10/10 Excellent

Hidetaka, Dusseldorf

Stayed 1 night in Dec 2023

8/10 Good

??

Liked: Staff & service
スタッフは優しい方です。
Stayed 1 night in Nov 2023

8/10 Good

IL KUG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하코네유모토역까지 캐리서비스가 돼서 좋았고, 온천이 유황이 많아서 그런지 매우 만족스러웠는데 노천탕이 작고 남녀가 시간 제한 두면서 사용하는 거라 그 부분은 별로 였어요. 가이세키와 조식은 만족스러웠는데 아쉬운 점은 TV대에 먼지가 많다는 점입니다.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour, accueil aimable et professionnel, repas très complets
Response from kiritani on 5 May 2018
この度はご利用いただきまして、誠にありがとうございました。滞在が素晴らしいものとなりましたことを、スタッフ一同嬉しく思っております。。 またのお越しをお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

YIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次帮朋友预定了 非常好的日式酒店，值得一来

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CHUN MAN

Liked: Cleanliness, staff & service, room comfort
值得一去
早晚餐料理很美味,房間有點舊但很乾淨,服務亦很周到,溫泉酒店來說性價比算很好了。

8/10 Good

Mieko

Liked: Cleanliness, staff & service, room comfort
お風呂そのものの清潔感がもっとあればベター