Search Hotels Near HCA Houston Healthcare West, Houston

"Todo bien, es un hotel cómodo, y limpio, pero en el baño de la habitación la ducha estaba tapada, no bajaba el agua. Y habia algunas cucarachas."

"Staff was friendly"

"Yes everything waa great. I have no complaints and i will definitely be back. "

"Traveling with my daughter & grandson. The Staff (Cristian) was very accommodating! We arrived earlier than expected and they allowed us to check in early with no problems at all. Room was nice and bed were comfy. A few little things could be improved like the drawers kept opening on their own and the privacy window for the work desk shaked and was noisy every time you walked by it. But we were sooo exhausted & jetlagged it didn't really matter to mention & try to get a different room. The pool was nice and clean with towels provided as well. Breakfast was good. Dining area was clean & spacious. It was nice they had a bar/lounge area but we didn't take advantage due to time only staying for one night. Very pleased with our stay and would stay here again. "

"Friendly staff and check in was easy "

"The breakfast was fresh but it started to get monotonous "

"The room was not cleaned in the three days we stayed, i have reminded the front desk to clean it the second day that we are there to give them idea that the room was not cleaned but it was still not cleaned when we got there the afternoon. I called them and all they can do is to remove thrash, i got three kids and they can be messy. I told them maybe just a vacuum of the caroet but they said the cleaners left already. They did offer points but i dont think i will stay there again. The staff seems like they hate to be working there. The breakfast is free but i doubt its not part of the payment and its not about the options that was given to us but it seems like they control the food and will give a few bacons or sausage until they will refill a few again on the dining room. It is always empty and we feel like we should be grateful on the food being provided. Its a horrible experience, we went there for a vacation and not just a place where we stay for a night. Indont recommend this place for families"

"My stay was horrible. Systems down, poor customer service and my credit card was charged four times for the stay. "

"Had zero issues. Enjoyed my stay!"