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Amazing room it had everything we needed for the weekend

The location was not what we expected from a seaside hotel

I’ve gone past this hotel so many times over the years when I was seeing someone who lived in caister. She always put me off going there I’m so glad we split up and I didn’t listen to her and stayed here Lovely hotel. Very clean. Staff really friendly and helpful The pool, steam room etc was really good and clean A great breakfast with really great staff 10 out of ten and I will go back Thank you

We cannot think of any significant shortcomings about this hotel and enjoyed our four night break

We love here for that reason this is our second trip. Little bit hilly but that's OK. Food at the restaurant is tasty, however BINGO !! You have to be fan of this entertainment otherwise beautiful place to spend quality time. Next time definitely we're planning to stay longer. Thanks guys !

Very friendly hotel. Staff and other residents very welcoming. Excellent family New Year’s Eve disco. Breakfast was top quality. Would defiantly stay again.

The room was very spacious and the bed was extremely comfortable. What really made the stay was the staff - I was unable to book a taxi to a wedding and one of the receptionists, Corina, offered to take me to the venue. What superb customer service and I can't thank her enough!

Really great helpful staff dealing brilliantly in difficult situations in COVID-19. Well organised e.g. breakfast and bar. Social distancing possible with only one family in lifts at a time,etc. Reception desk staff very friendly and helpful. Rooms fairly clean. Some dated looking bits e.g. carpet stains but fine for the price.

The staff definitely had the wow factor, we were treated like royalty and my kids were made to feel really special. Good gluten free selection at breakfast.

It was a pleasant stay. The staff members were helpful ,polite and well behaved. The breakfast was excellent.

The Hotel staff were warm and very welcoming. The food was fantastic, apart from small portions. I had fish and chips was beautiful but I had 14 chips😩

The room was cosy ,but very cold and damp !!! Staff and service excellent

Nice hotel with kitchenette so able to grab what ever food is needed. A few local pubs around with the best being the Pear Tree as staff are pleasent and greeting. Key pad is a little confusing but once fathomed easy to use. rooms clean and tidy and staff are either there to help or assist by phone.

Will stay here again 😊