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"Great"

"Have stayed a few times before early morning flights. Super handy location as it is only a few minutes walk to the airport station and then a quick walk to the terminal once inside. The rooms are decorated nicely and the lobby/bar area is also really nice. The hotel is let down by the up-keep of the rooms, for a modern and new hotel it feels like the rooms are already becoming a bit shabby. Cleanliness was generally good but the spoons for the coffee machine hadn’t been cleaned. I also think the rooms need to be sound-proofed better, in the bedrooms you can hear noise from the bar area and the past couple of times I’ve stayed here I’ve been kept up by noise of people going in and out of their rooms - the noise of the bedroom doors closing can be heard from your room."

"Great view of the Tower Bridge!"

"Ideal stopover for ongoing travel on Eurostar the following day."

"I was very disappointed in the cleanliness of the room. The did not seem to have been dusted, or vacuumed. The bathroom sink did not look to be cleaned and had what appeared to be makeup residue all over it. The soap dispensers were nearly empty. You are only given 2 bath towels and a tiny floor mat. The wall next to the bed appeared to have things smeared on the wall. There must be a night club attached to the building because you can hear and feel the bass of the music until 3AM. Even with ear plugs you can still hear the music and feel the vibrations."

"Very awesome hotel. Staff went out of their way to make me feel welcome. Housekeeping staff were extremely attentive. I would gladly stay there again."

"Room was very clean but decor tired and carpet threadbare in places."

"The rooms were clean, but very small (cruise ship size) and worn. Shower leaking out of the door. Worped flooring due to shower leaking. Bathroom and shower were all black in color a very dark. Breakfast at"

"Incredible all around. I stay here every time I am in London. Great customer service, rooms and location."