Grand-Baie Trip

We stayed at Le Jadis in one of their beach villas, and for the price they charge, the experience was honestly disappointing. We found several bugs — on the couch and even in the bathroom — and there were a lot of mosquitos, with my wife getting the majority of the bites. For a supposedly five-star luxury villa, that’s really not acceptable. Parking was also a hassle. Despite staying in one of their premium villas, I was asked to park outside the resort because there wasn’t enough parking available. For a hotel in this price range, that’s simply poor planning and not the kind of experience you expect. When we requested a late checkout, the hotel only offered an extra hour, even though they confirmed they weren’t fully booked. This was especially disappointing after explaining that my wife is pregnant — the lack of empathy and flexibility really stood out. Some of the staff members were great, particularly the waiters, who were polite and attentive. However, the concierge service could be improved — when I asked a few basic questions, they didn’t seem to know the answers and had to check with the manager. To make matters worse, we were accused of taking extra snacks from the minibar, which we did not. It was uncomfortable and unprofessional, especially given that we had already paid for a high-end villa experience. The food was good but limited, which again doesn’t justify the premium price tag. Overall, Le Jadis looks luxurious on the surface, but the actual experience —

Fantastic stay, couldn't have asked for more. Excellent villa with the perks of hotels. All the staff were very helpful and welcoming in ensuring our stay was very memorable. Will definitely recommend to family and friends. With limited vegetarian options in some restaurants, they were very flexible in providing other choices for us (especially chef Harjit at Zafarani). I'd like to thank Dhanraj Pateetroy (Front Office Manager) for his help in arranging things before we got here via a regular exchange of emails and Melanie (Front Office Officer) for her ongoing support during our vacation. She went above and beyond to ensure our stay was enjoyable. If you're vegetarian, then the half board option isn't suitable as you're limited to a few restaurants which don't have that much choice for vegetarians. We originally booked half-board but then had to cancel and re-book as villa only when we were notified of the restaurant restrictions. We ate at the restaurants every evening but ended up having breakfast at the villa as the breakfast options were very limited for vegetarians but cost over £20 each.

All of the staff were very friendly. Nothing was too much trouble.

Everything was perfect! The room, the food, the bar, the staff etc. The only thing is that since it’s winter over there it was very windy and kinda cold during the evening/ night. The room services were great! They’re up very early everyday to come clean your room, a bit too much but its part of the service and it’s remarkable to see them working.

Oasis in poor area of Mauritius. Our taxi driver warned us against going on the beach at night due to a recent horrific incident. The area looks poor, stray dogs, lots of rubbish and rubble. However la pirogue is a bubble of loveliness, landscaped gardens, direct access to glorious beach. Nightly activity programme, food was generally very good with plenty of variety. Most staff very friendly and helpful especially if leaving a tip. Pool very cold. Additional activities offered very good: walk, snorkelling, kayaking. Taxi drivers at hotel very helpful and you can just about get everywhere from the hotel although seems there’s just the one main road so traffic can be bad.