2 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Radisson Blu Gorakhpur

4 out of 5
Radisson Blu Gorakhpur
Airport Road Mohaddipur Crossing, Gorakhpur, Uttar Pradesh

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Soumik

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very unprofessional staffs. Only focusing on outer looks and zero cooperation doesn’t make a property 5 star for too long. Front desk staffs are all inefficient. Electricity kept on tripping in every 10-15 min, twin bed provided instead of king bed, etc etc….Overall the amount we have paid has gone to vein. Never will I stay in Raddison Blu again. Highly DISAPPOINTED !!!
Stayed 2 nights in Apr 2024
Response from Radisson Blu Gorakhpur on 29 Apr 2024
Dear Soumik,We are very sorry to hear about your experience at Radisson Blu Gorakhpur. Your feedback is truly valuable to us and we will address all the issues you have mentioned with our team. We apologize for the inconvenience you faced during your stay and we hope to have a chance to make it up to you in the future. Thank you for bringing these concerns to our attention.Warm Regards,Abhishek SinghGeneral Manager Radisson Blu Gorakhpur

10/10 Excellent

Lavin

Stayed 2 nights in Dec 2023

10/10 Excellent

ROSHAN BAHADUR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Vidya, Jacksonville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

PRATEEK

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Sudheer

8/10 Good

Aneeta

Stayed 1 night in Nov 2022

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, value for mowny, great food and staff
Stayed 2 nights in Sep 2022
Response from Gunjan Kumar on 23 Oct 2022
Dear Ankit Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

2/10 Terrible

Kapil

Business traveller
Liked: Cleanliness, room comfort
Room service is pathetic. No choses in FOOD Staff is not polite.
Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous. As an American staying in Gorakhpur, the hotel was exactly as I would hope it would be. The breakfast is amazing and the room service dining was also excellent. I appreciated having access to a driver for airport shuttle and one other trip we needed. Will stay again when we return in 2 months.
Stayed 3 nights in Nov 2021
Response from Surabhi Acharya on 19 Nov 2021
Dear Andrew, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Gorakhpur . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gorakhpur, I look forward to welcoming you back. Sincerely, General Manager Radisson Blu Gorakhpur

10/10 Excellent

Prashant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Surabhi Acharya on 18 Oct 2021
Dear Prashant, Thank you for your time to rate and review us. Your rating will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards, Radisson Blu Gorakhpur

10/10 Excellent

Abhigyan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 2 nights in Sep 2021
Response from Praveen Mishra on 20 Sept 2021
Thank you for your lovely and encouraging reviews. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

NIRESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality
I was amazing to stay at your premises. Will prefer Radisson only next time for my visit
Stayed 1 night in Aug 2021
Response from Praveen Mishra on 23 Aug 2021
Dear Guest Greetings from Radisson Blu Gorakhpur! Thank you for your lovely and encouraging reviews. Comments such as yours, motivate us to walk that extra mile. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really corteous and helpful.
Stayed 2 nights in Aug 2021
Response from Praveen Mishra on 19 Aug 2021
Thank you for your lovely and encouraging reviews. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

8/10 Good

CHANDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a good location.
The stay was overall good. Room was comfy and fine. But the inroom dining service was not good at all. They were very slow, dont respond to calls and we need to wait for long time to get anything delivered to our room. Their access cards also dont works in lifts. Many times we need to go to the reception to get them work again. And we saw many guests facing the same issue.
Stayed 1 night in Jul 2021
Response from Praveen Mishra on 30 Jul 2021
Dear Mr. Chander, We are delighted to know that you liked our hotel overall. Concerned of yours are really important for us so that our team can work on it. We apologize for the dissatisfaction during your visit. We will be definitely working on it and ensure for a better services in your coming visit. We welcome you back to enjoy are services. Warm Regards

8/10 Good

Anil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Praveen Mishra on 30 Jul 2021
Thank you for your lovely and encouraging rating. Your review will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Gorakhpur
The property is nice, comfortable, clean and well located. The room was big and well kept. The staff was friendly and responsive.
View from my room
View from my room
Stayed 1 night in Jun 2021
Response from Praveen Mishra on 2 Jul 2021
Dear Guest Greetings from Radisson Blu Gorakhpur! Thank you for your lovely and encouraging reviews. Comments such as yours, motivate us to walk that extra mile. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

SAURABH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasent, staff are very helpful..
Comfortable and pleasent, staff are very helpful...
Complementary breakfast
Stayed 1 night in May 2021
Response from Surabhi Acharya on 25 Nov 2021
Thank you so much for your kind and positive feedback, which will helps us and our team to maintain the standard and provide you exceptional services every time. Warm Regards, Radisson Blu Gorakhpur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room layout, very spacious room, nice desk and chair for office work, and nice sofa and coffee table. It felt like I was in USA.
Stayed 1 night in May 2021
Response from Praveen Mishra on 27 May 2021
Thank you so much for your kind and positive feedback, which will helps us and our team to maintain the standard and provide you exceptional services every time. Warm Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms well sanitised , also the staff is polite especially ms Simran Rao. Would recommend everyone to stay here when in Gorakhpur
Stayed 1 night in Apr 2021
Response from FOM on 14 Apr 2021
Dear Guest, Greetings from Radisson Blu Gorakhpur We are delighted to know that you liked our services. Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel. Thank you and kind regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cooperative staff especially the one on reception and in the restaurant. I would specially like to call out and thanks Purnima, Aman, Chef Pandey for taking care of us and our kid. It was a pleasant stay and would recommend anyone traveling to Gorakhpur
Stayed 2 nights in Apr 2021
Response from Praveen Mishra on 11 Apr 2021
Dear Guest, Thank you for your lovely and encouraging reviews. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

8/10 Good

Anamica

Stayed 2 nights in Mar 2021
Response from Praveen Mishra on 11 Apr 2021
Thank you for your lovely and encouraging rating. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AmaZing
Stayed 1 night in Feb 2021
Response from Praveen Mishra on 17 Mar 2021
Dear Guest, Thank you for your lovely and encouraging reviews. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

ANAND, Delhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly this is perhaps the only hotel in Gorakhpur with private parking. Radisson Blu Gorakhpur is otherwise an excellent hotel...excellent room, facilities, restuarant, ambience and staff (especially Aman, Simran & Arvind). There is also a rooftop swimming pool...although its closed due to covid. The hotel location is also the best location in Gorakhpur.
Stayed 2 nights in Jan 2021
Response from Praveen Mishra on 12 Jan 2021
Dear Mr. Anand, Greetings from Radisson Blu Gorakhpur! Thank you for your lovely and encouraging reviews. Comments such as yours, motivate us to walk that extra mile. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

8/10 Good

Ashutosh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay at Radisson
Since it was a business trip, we hardly stayed in the hotel. Rooms were clean. Breakfast was elaborate. Though my stay was inclusive of breakfast but they were not communicated about it. I had to show my reservation which I received on mail and only then they agreed on it. Other than that stay was comfortable.
Stayed 2 nights in Dec 2020
Response from Praveen Mishra on 12 Jan 2021
Dear Mr. Ashutosh, Greetings from Radisson Blu Gorakhpur Thank you for your lovely and encouraging reviews. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

10/10 Excellent

Bipin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Surabhi Acharya on 25 Nov 2021
Thank you so much for your kind and positive feedback, which will helps us and our team to maintain the standard and provide you exceptional services every time. Warm Regards. Radisson Blu Gorakhpur

8/10 Good

Rajat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from FOM on 5 Oct 2020
Dear Guest, Thank you for your time to rate us. Your rating will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

8/10 Good

Faiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from Front Office Manager on 14 Aug 2020
Thank you for your lovely and encouraging rating. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

6/10 Okay

Indra, Philadelphia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Ideally located near a lake but no parking and entrance is unclear. Staff are not upto par with international standard. It may be good for locals.
Stayed 1 night in Feb 2020
Response from Front Office Manager on 3 Mar 2020
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Gorakhpur. The hotel has the capacity of parking approximately 100 cars. I make a sincere apology for the disappointment in our hotel not being to your expectation. Will try to action and work out on the reviews mentioned. We look forward to welcome you to our hotel. Thank you and kind regards

10/10 Excellent

Amar kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Front Office Manager on 27 Feb 2020
Thank you for your lovely and encouraging rating. Your comments will definitely keep us motivated to keep up the good work. We welcome you again to enjoy our services. Warm Regards

2/10 Terrible

EHTISHAM

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
bad impression of management of hotel /hotel.com
My booking was inclusive of breakfast but despite it was mentioned in voucher, the front desk manager insisted rudely and compelled me to pay for breakfast I complained to my booking agency Hotel.com but they also did not help me at that time and only agreed for refund
Stayed 2 nights in Feb 2020
Response from Front Office Manager on 15 Feb 2020
Dear Guest, Greetings of the Day! The package you have booked is under Advance Purchase plan, where there is no inclusion of breakfast. We regret for the inconvenience caused. Warm Regards.

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Amazing stay. The staff is incredibly professional and helpful and rooms are beautiful.
Stayed 3 nights in Jan 2020
Response from Front Office Manager on 16 Jan 2020
Dear Guest, Comments such as yours, motivate us to walk that extra mile. Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel.

10/10 Excellent

Dora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was good
Stayed 7 nights in Jan 2020
Response from Front Office Manager on 16 Jan 2020
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Gorakhpur. From entire we thank you for making us a hotel of your choice and sharing your valuable feedback and also for taking the time to review us. Comments and rating such as yours, motivate us to walk that extra mile. Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel. Thank you and kind regards Praveen Mishra Front Office Manager +91 8429022259

10/10 Excellent

ANUP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Front Office Manager on 16 Jan 2020
Dear Guest, Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Front Office Manager on 16 Jan 2020
Thank you so much for the kind and encouraging rating for our team members. We will surely recognize their efforts. Looking forward to welcome you again.

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 16 Jan 2020
Thank you so much for the kind and encouraging rating for our team members. We will surely recognize their efforts. Looking forward to welcome you again.

8/10 Good

SR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room; courteous staff; good amenities. Restaurant food spread was large but could taste better; missed good coffee.
Stayed 1 night in Nov 2019
Response from FronT Office Manger on 11 Nov 2019
We thank you for your wonderful rating and comments which will motivate us to move ahead. Welcome you back to enjoy our services

10/10 Excellent

PJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (right from security guards, watchmen to the hotel managers) was very polite and helpful. Made my stay so comfortable.
Stayed 1 night in Jul 2019
Response from Radisson Blu Gorakhpur on 15 Jul 2019
We are delighted to have been your chosen hotel during your recent stay in Gorakhpur. We thank you for making us a hotel of your choice and sharing your valuable feedback with us and also for taking the time to review . Comments such as yours, motivate us to walk that extra mile. I will personally pass on the compliments to staff for the services provided to you during your stay. Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel. Thank you and kind regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Radisson Blu Gorakhpur on 26 Jun 2019
We are delighted to have been your chosen hotel during your recent stay in Gorakhpur. We thank you for making us a hotel of your choice and sharing your valuable feedback with us and also for taking the time to review us on Expedia. Comments such as yours, motivate us to walk that extra mile. I will personally pass on the compliments to staff for the services provided to you during your stay. Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel. Thank you and kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff should act little more intelligent
Stayed 1 night in May 2019
Response from Radisson Blu Gorakhpur on 28 Feb 2024
Dear Guest,Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.Warm Regards,Abhishek SinghGeneral Manager Radisson Blu Gorakhpur

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Radisson Blu Gorakhpur on 14 Feb 2024
Dear Guest,We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.Warm Regards,Abhishek Singh General Manager Radisson Blu Gorakhpur

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Radisson Blu Gorakhpur on 14 Feb 2024
Dear Guest,We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.Warm Regards,Abhishek Singh General Manager Radisson Blu Gorakhpur

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis amongst the dust and noise.
This hotel is a brilliant oasis amongst the dust and noise of the city in which it is located. The rooms are brilliant and service is great! The food was delicious too. This hotel although 4-star in rating, exceeds the standards of many of the 5-star hotels in India! Well done and thank you!
Stayed 1 night in Feb 2019
Response from Radisson Blu Gorakhpur on 14 Feb 2024
Dear Nigel,Thank you for your lovely review! We're delighted to hear that our hotel provided you with a peaceful retreat from the hustle and bustle of the city. It's great to know that our rooms, service, and food met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.Warm Regards,Ravi KumarFront Office Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was very good and clean and new, so we will stay in the future there.
Stayed 1 night in Jun 2019
Response from Radisson Blu Gorakhpur on 11 Jun 2019
We are delighted to have been your chosen hotel during your recent stay in Gorakhpur. We thank you for making us a hotel of your choice and sharing your valuable feedback with us and also for taking the time to review us. Comments such as yours, motivate us to walk that extra mile. I will personally pass on the compliments to staff for the services provided to you during your stay. Thank you for staying at the Radisson Blu Gorakhpur and we hope you choose to create more memories with us whenever your travels bring you back. We look forward to welcome you to our hotel. Thank you and kind regards