Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews of Sunshine Beach Resort

3 out of 5
Sunshine Beach Resort
2004 Gold Coast Highway, Miami, QLD

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 1006 reviews" "
Rating 8 - Good. 358 out of 1006 reviews" "
Rating 6 - Okay. 230 out of 1006 reviews" "
Rating 4 - Poor. 126 out of 1006 reviews" "
Rating 2 - Terrible. 69 out of 1006 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 1 night in May 2024
Response from Reservations Team on 26 May 2024
Thank you, Katrina we appreciate you taking the time to let us know how much you enjoyed your stay with us. We hope to see you again soon

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Property is good but the current road works at the front make it difficult to enter. Parking is tight
Stayed 1 night in May 2024
Response from Reservations Team on 25 May 2024
Thank you, John, we do appreciate the difficulties with the current road works, we do recommend use of our rear entry at all times for ease of access

10/10 Excellent

Yuna

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!
Stayed 1 night in May 2024
Response from Reservations Team on 19 May 2024
Yuna, we thank you for taking the time to let us know how much you enjoyed your stay with us. We look forward to welcoming you again in the future.

8/10 Good

Yanina

Travelled with group
Liked: Property conditions & facilities
Very good thank you.
Stayed 1 night in May 2024
Response from Reservations Team on 11 May 2024
So pleased that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Richard

Travelled with group
Liked: Staff & service
Great little hotel for the price, very friendly reception. Would have given 5 stars but road works were a pain to navigate. This was not the fault of the hotel however.
Stayed 1 night in May 2024
Response from Reception Team on 5 May 2024
Thank you for letting us know that you enjoyed your stay with us. We strive to ensure all guest are greeted with enthusiasm in hopes it will set the tone for your stay.Unfortunately there is nothing our staff can do about the road interuptions.

6/10 Okay

Jill

Travelled with family, Business traveller
Liked: Cleanliness
I do understand the roadword noisevwas unfortunate. Otherwise ok.
Stayed 1 night in May 2024
Response from Reservations Team on 4 May 2024
We wish we could have less noise unfortunately we have no control over the roadworks preparing for the future Tram works. We thank you for your understanding .

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok. Unfortunately there was 24hr roadworks at the time of our visit which made for alot of noise and difficulty getting in and out of the property.
Stayed 1 night in Apr 2024
Response from Reservations Team on 4 May 2024
We do understand the difficulity with the roadworks. Its difficult for our staff as well.

6/10 Okay

Hayley

Travelled with partner
Liked: Cleanliness, staff & service
External Roadworks noise/access issues to property, but these were communicated with us prior to our stay.
Stayed 1 night in Apr 2024
Response from Reservations Team on 20 Apr 2024
Thank you for letting us know you that we are communicating with our guests regarding the works going on around the area. Unfortunately we have no control over the works but we are doing our best to not allow it affect our work ethics with our guests

10/10 Excellent

Adhip

Stayed 1 night in Mar 2024
Response from Reservation Team on 29 Mar 2024
Thank you for your review we appreciate you taking the time to let us know of your great experience with us.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to events. Enjoyed the stay
Stayed 1 night in Mar 2024
Response from Reservations Team on 18 Mar 2024
thank you Daniel, we appreciate you taking the time to let us know you enjoyed your stay with us recently.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Reservations Team on 16 Mar 2024
HI Brenda, we very much appreciate the time it took for you to let us know how much you enjoyed your stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Team on 16 Mar 2024
thankyou David, for your review. We do appreciate the your time to let us know you enjoyed your stay with us.

10/10 Excellent

Daniel, Calamvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed here. It's quiet and convenient. Always recommended.
Stayed 1 night in Mar 2024
Response from Vanessa and Team on 4 Mar 2024
Thank you so much for your very kind comments. We look forward to seeing you again soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations Team on 2 Mar 2024
Thank you Debbie,we appreciate your review and look forward to seeing you again in the future

4/10 Poor

Karma

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Reservations Team on 23 Feb 2024
We are sorry to hear that you did not enjoy your stay.As we are busy at this time of year its not always possible to please every guest with the choice of room. We would benefit from direct to management feedback of your concerns.

6/10 Okay

Karma

Stayed 1 night in Feb 2024
Response from Reservations Team on 23 Feb 2024
We would like to know by direct contact if you have concerns

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Yea very happy.
Stayed 1 night in Feb 2024
Response from Helen on 19 Feb 2024
So glad your happy with us Dennis. Enjoy your stay.

10/10 Excellent

Nikki, Wodonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy to stay venue.
Stayed 1 night in Jan 2024
Response from Helen on 31 Jan 2024
Lovely having you stay with us Nikki. Thank you for taking the time to score our Motel.

8/10 Good

Belinda

Liked: Cleanliness, staff & service
Beautiful clean room, lovely staff, room was up a few flights of stairs which was a bit challenging, great location, 5-10 minutes to the beach
Stayed 1 night in Jan 2024
Response from Reservations Team on 26 Jan 2024
Thanks Belinda, old style so no modern lifts but offers old fashioned service. Next time maybe put in request for ground or first floor only and we try to accomodate these requests at booking time.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Reservations Team on 20 Jan 2024
Thank you Michael, we appreciate you taking the time to let us know you about your stay. We try very hard to ensure all our guests are valued.

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Every think was excellent
Stayed 1 night in Jan 2024
Response from Reservations Team on 12 Jan 2024
Thank you Robert for your favourable review we are so pleased you enjoyed your stay with us and look forward to seeing you or your friends and family in the future.

10/10 Excellent

Nemr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service Lovely place and lovely people like U family 💕💕💕💕💕💕
Stayed 2 nights in Jan 2024
Response from Helen on 10 Jan 2024
What a wonderful review Nemr. Thank you from all of us at Sunshine Beach.

10/10 Excellent

Gaynor

Stayed 1 night in Jan 2024
Response from Helen on 10 Jan 2024
Lovely having you stay with us Gaynor.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Helen on 10 Jan 2024
Thank you for staying with us Debra

6/10 Okay

Jean-Francois

Stayed 5 nights in Dec 2023
Response from Helen on 10 Jan 2024
Thank you for staying with us Jean-Francois

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for us & close to Wedding we were attending. Found it was clean, quiet, & reasonable price.
Stayed 2 nights in Dec 2023
Response from Helen on 26 Dec 2023
Lovely Feedback Marian, thank you for staying with us.

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reception team on 14 Dec 2023
Thank you Gladys, we are so pleased to hear you enjoyed your stay with us recently and look forward to seeing you again

8/10 Good

Jeanne

It was perfect for my needs comfortable and clean
Stayed 1 night in Dec 2023
Response from Reservations Team on 14 Dec 2023
Thank you Jeanne, we are so pleased we met your needs.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent spot for us, as we were visiting family at Varsity Lakes. It has undercover parking, the bathroom seemed to be newly renovated, it was quiet and comfortable. There are shops and a really nice tavern within easy walking distance. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Reservations Team on 14 Dec 2023
Thank you Jennifer, we have recently been upgrading our bathrooms as needed along with other items. A great central location for sure.

8/10 Good

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
Not a bad place , met expectations for the price I paid for the night .
Stayed 1 night in Dec 2023
Response from Reservations Team on 14 Dec 2023
Thank you Geoff, we are pleased we met your expectations for your stay.

10/10 Excellent

Tobias

Stayed 2 nights in Nov 2023
Response from Helen on 26 Dec 2023
Lovely having you stay with us Tobias.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Nov 2023
Response from Helen on 29 Nov 2023
Lovely having you stay with us Trevor.

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Way over priced for what is offered Would not stay there again Feel totally ripped off Good bye
Stayed 1 night in Nov 2023
Response from Helen on 22 Nov 2023
Thank you for taking the time to comment Paul. Will pass these comments on to management.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Helen on 22 Nov 2023
Lovely having you stay with us John.

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
We stayed one night travelling through. Property is clean but dated and definitely not a resort. Woken at 3 am by inconsiderate people having a prolonged loud conversation outside in the hallway which wasn’t pleasant. Happy to move on.
Stayed 1 night in Nov 2023
Response from Reservations Manager on 25 Nov 2023
We are very sorry to hear that your sleep was disturbed. We do have an after hours number to contact which will contact the on duty manager to ensure your comfort.

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean communication excellent
Stayed 1 night in Nov 2023
Response from Helen on 13 Nov 2023
Lovely comments Yvonne. Thank you for staying with us.

6/10 Okay

Kath

Liked: Cleanliness, staff & service
The room was basic but served our needs for a one night stay. Would stay again
Stayed 1 night in Nov 2023
Response from Reservations Team on 11 Nov 2023
Thank you Kath, we appreciate you taking the time to let us know your room was satisfactory to your needs

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
The office houre are not attractive
Stayed 2 nights in Oct 2023
Response from reservations team on 4 Nov 2023
Our office is open normal to business hours mon - sat 9am to 5pm and sunday we are open 9am to 2pm. However we do have an after hours service to assist guests to check in.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located well back from main road and was sheltered from highway traffic noise. Nice and quiet in the spacious room. Inside the room everything was pretty used and basic but was neat tidy and clean. Great access to shops and dining. No view from hotel and a walk across busy highway to beach. But it is great value for money. Perhaps not ideally suited for children. Mostly covered car spaces. A good option for a short stay in the area.
Stayed 1 night in Oct 2023
Response from Reservations Team on 21 Oct 2023
Thank you Patrick, we appreciate you taking the time to leave us your review. Depending on children's age I guess some people prefer a closed in space for them. Our property is ideally located for public transport, shops and the beach.

8/10 Good

Mohamad

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from vanessa and team on 24 Oct 2023
Thank you for taking the time to review us. We are so happy your enjoy your stay and look forward to seeing you next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks a bit rundown from the outside atm but inside has been recently renovated and very clean and comfortable.
Stayed 3 nights in Oct 2023
Response from Reservations Team on 21 Oct 2023
thank you for leaving your review, the building although shows its ageing externally, it is exposed to all the elements including exposure to the closeness to the salty beach. Our maintenance program includes external work as required.

6/10 Okay

Janet

Travelled with group
Clean and tidy
Stayed 1 night in Oct 2023
Response from Helen on 10 Oct 2023
Lovely having you stay with us Janet, thank you for taking the time to score out Motel.

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 6 nights in Sep 2023
Response from Reservations Team on 1 Oct 2023
thank you KariWe do appreciate your review, the motel is close to most things that you need, transport, beach, restaurants and shops.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I read previous reviews about the rooms being dated, but did not find this to be the case (Room 22). We had a one night stay which was very comfortable and the room had everything we needed. We needed a late check-in and the system in place worked really well.
Stayed 1 night in Sep 2023
Response from Reservations Team on 23 Sept 2023
Thank you Alan we do appreciate your comments. While our motel is the not the modern look like a brand new building our aim is to ensure guests have what they need for a quick or longer stay.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodates stays of one night or more. Very clean rooms and surroundings. Lovely pool area. Bathrooms require a little TLC. Overall a great place to stay.
Stayed 1 night in Sep 2023
Response from reservations team on 15 Sept 2023
thank you James, we are pleased that our property met your needs for your stay.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great spot. Clean and quiet and close to everything you need
Stayed 1 night in Sep 2023
Response from Reservations team on 9 Sept 2023
Thanks Gavinwe are so pleased to hear you had a great experience with us and we met your expectations.

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s quite old but everything we needed for one night and very clean. Bed was comfy and well presented.
Stayed 1 night in Aug 2023
Response from Helen on 22 Aug 2023
Thank you for staying with us Gail and for the great Feedback.

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was very convenient for our purposes. It's a bit dated however we were fully aware of this fact when booking. The lovely lady in the reception on a Saturday afternoon was very helpful and great to deal with.
Stayed 1 night in Aug 2023
Response from Reservations on 12 Aug 2023
Thank you so much for your kind words we hope all our staff meet your needs and our Reservation managers are always there to help

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough for a one night stay, clean and tidy close to a surf club for breakfast and a tavern for dinner. Reasonable price for a Friday night in that area.
Stayed 1 night in Aug 2023
Response from Receptionist on 6 Aug 2023
Thank you Richard we appreciate your comments and are pleased we met your needs for your stay. We hope to see you again

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2023
Response from Helen on 24 Aug 2023
Great score, thank you Jacob so glad you enjoyed your stay with us.