Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room

Reviews of Q1 Resort & Spa

4.5 out of 5
Q1 Resort & Spa
9 Hamilton Avenue, Surfers Paradise, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 2265 out of 4016 reviews" "
Rating 8 - Good. 1160 out of 4016 reviews" "
Rating 6 - Okay. 375 out of 4016 reviews" "
Rating 4 - Poor. 126 out of 4016 reviews" "
Rating 2 - Terrible. 90 out of 4016 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 4 nights in May 2024. It was overall a good experience. But the building it almost 20 yr old and showing signs of aging. The gym facilities were original and all rusty. Longboards restaurant is outrageously expensive. It’s $36 p person to go up to the top which is pretty rich considering we are staying at the building.
Stayed 4 nights in May 2024

10/10 Excellent

Yen Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious apartment. There is dinning, living room and balcony area. There are dryer and washing machine as well. Nice view and it is short walking distance to the beach. Daily cleaning service provided. Car parking is easy. Some area to touch up such as shower holder fall off and kitchen light to be changed but just give a ring and their handyman will come and fix it. Overall it is a Comfortable stay. Highly recommended.
Response from da on 22 May 2024
Dear Yen Ling,Thank you for your wonderful review of your stay at Q1 Resort and Spa. We're delighted to hear that you enjoyed the spacious apartment, as well as the convenient amenities. It's great to know you appreciated the beautiful view and the proximity to the beach, along with our daily cleaning service and easy car parking.We apologize for the minor issues you encountered with the shower holder and kitchen light. We're pleased our maintainance team could promptly assist. Your feedback is invaluable, and we’ll address these areas to ensure an even better experience in the future.We’re thrilled you had a comfortable stay and appreciate your high recommendation. We look forward to welcoming you back soon.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from da on 22 May 2024
Dear Alexandra,Thank you for your glowing 5 out of 5 review of Q1 Resort and Spa! We are thrilled to hear that your stay with us was exceptional. Our team is dedicated to providing a memorable experience for each guest, and your kind words affirm our efforts.We hope you enjoyed all the amenities and that our service exceeded your expectations. It’s wonderful to know that you left with such a positive impression. We look forward to welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Our apartment had a wonderful view, and was spacious and clean. Though it could do with a few more cooking implements such as a frying for longer stays. All communications with Q1 staff were efficient and friendly. We really appreciated being given a visitor’s pass on the day we checked out so we could leave our car in the car park and continue to enjoy the facilities.
Stayed 3 nights in May 2024
Response from da on 18 May 2024
Dear Heather,Thank you for sharing your positive experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed the wonderful view, spaciousness, and cleanliness of your apartment. Your feedback about adding more cooking implements, such as a frying pan, is appreciated and will be considered to enhance the comfort of our long-stay guests.We are pleased that our team provided efficient and friendly communication, and that you found the visitor’s pass useful on your checkout day, allowing you to enjoy our facilities a bit longer.We look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Dale

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from da on 18 May 2024
Dear Dale,Thank you for your outstanding 5 out of 5 review! We are thrilled to hear that you had an exceptional experience at Q1 Resort and Spa. Our team strives to provide top-notch service and create memorable stays for all our guests, so your positive feedback is truly appreciated.We are delighted that you enjoyed your time with us and hope to welcome you back in the near future. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The ocean view was spectacular. Toilet not flushing properly.
Stayed 3 nights in May 2024
Response from da on 15 May 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed the spectacular ocean view during your visit.We apologize for any inconvenience you experienced with the toilet not flushing properly. Please rest assured that we take such matters seriously, and our maintenance team has been notified to address this issue promptly.We strive to provide a seamless and enjoyable experience for all our guests, and we regret that we fell short of this during your stay. Your feedback is invaluable to us as we continuously work to improve our services.We hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Guy

Liked: Cleanliness, property conditions & facilities
The apartment was very clean with lots of space
Stayed 3 nights in May 2024
Response from da on 18 May 2024
Dear Guy,Thank you for sharing your positive feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you found the apartment very clean and spacious. Our team takes great pride in maintaining a high standard of cleanliness and providing ample space for our guests to enjoy a comfortable stay.We strive to create a welcoming and relaxing environment for all our guests, and your comments affirm that we are meeting our goals. We truly appreciate your kind words and look forward to welcoming you back to Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Robert

Liked: Cleanliness
Stayed 7 nights in May 2024
Response from da on 15 May 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We appreciate your rating of 4 out of 5, and we're thrilled to hear that you enjoyed your experience with us.At Q1, we strive to provide exceptional service and ensure that our guests have a memorable stay. Your positive rating serves as encouragement for our team to continue delivering excellent service and exceeding expectations.If there's anything specific you loved about your stay or any areas where we can improve, please don't hesitate to let us know. We value your input and look forward to welcoming you back for another wonderful experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The views from the spa at the apartment was great. Spacious lounge and sunroom that Kids loved the most
Stayed 2 nights in May 2024
Response from da on 15 May 2024
Dear Kate,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are thrilled to hear that you enjoyed the breathtaking views from our spa, as well as the spacious lounge and sunroom. Providing a comfortable and enjoyable environment for our guests, including families, is our top priority. We're delighted that the kids particularly loved their time here.At Q1 Resort and Spa, we continuously strive to deliver exceptional service and amenities to enhance your stay. Your positive feedback motivates us to maintain our standards of excellence.We appreciate your patronage and hope to welcome you back for another memorable stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in May 2024
Response from da on 15 May 2024
Dear Jennifer,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you found our location to be satisfactory.At Q1, we strive to provide our guests with an exceptional experience, and we understand that our prime location is a key component of this. Situated in the heart of Surfers Paradise, our resort offers convenient access to the area's renowned attractions, stunning beaches, and vibrant nightlife.Your satisfaction is our top priority, and we are thrilled that our location contributed positively to your stay. We appreciate your kind words and hope to welcome you back to Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Vinay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property is getting out dated. The indoor pool was ok. Outdoor pool too cold. The spa was too small.
Stayed 3 nights in Apr 2024
Response from da on 8 May 2024
Dear Vinay,Thank you for taking the time to share your feedback with us. We appreciate your perspective and apologize for any inconvenience you experienced during your stay at Q1 Resort and Spa.Ensuring our guests' comfort and satisfaction is our top priority, and we regret that your experience did not meet your expectations. Please rest assured that we take your comments seriously and will review them with our team to identify areas for improvement.We continuously strive to enhance our facilities and services to provide a memorable experience for all our guests. Your feedback serves as valuable insight as we work towards maintaining the highest standards.We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Brock

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Legendary service. Thanks Mark.
Stayed 2 nights in May 2024
Response from da on 8 May 2024
Dear Brock,Thank you for your gracious feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you experienced legendary service during your time with us. Providing exceptional service is at the core of our values, and we are thrilled that Mark was able to exceed your expectations.Your kind words serve as motivation for us to continually strive for excellence in all aspects of our hospitality. We greatly appreciate your recognition of Mark's efforts, and we will ensure that your commendation is shared with him and the rest of our team.We look forward to welcoming you back to Q1 Resort and Spa for another memorable experience in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing views. Great location. Clean & great staff & service. Loved everything about it
Stayed 5 nights in Apr 2024
Response from da on 8 May 2024
Dear Shelley,Thank you for taking the time to share your positive experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed our amazing views, great location, cleanliness, and the exceptional service provided by our staff. Ensuring a memorable stay for our guests is our top priority, and we are thrilled to learn that we succeeded in meeting your expectations.Your kind words serve as encouragement for our team to continue delivering outstanding hospitality. We appreciate your patronage and hope to welcome you back for another wonderful stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel as far as location goes. Short walk to beach shopping cafes & night life. Room was spacious and comfortable . We did move to a higher level so it wasn’t as noisy (was above the tram line) . Good facilities. Helpful staff.
Stayed 6 nights in Apr 2024
Response from da on 8 May 2024
Dear Erin,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are thrilled to hear that you enjoyed our prime location, spacious accommodations, and comfortable amenities. We understand the importance of a peaceful environment for a restful stay, and we're glad our team was able to assist you in relocating to a quieter area of the hotel. Your compliments regarding our facilities and helpful staff are greatly appreciated.We strive to provide exceptional service and a memorable experience for all our guests, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic stay, always staff on hand to help with anything you need. Close to transport, restaurants, groceries and beach. We will definately be back, thanks for making our stay a very memorable one
Stayed 8 nights in Apr 2024
Response from da on 8 May 2024
Dear Michelle,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you had a fantastic experience and that our staff were able to assist you promptly and efficiently throughout your stay.We are pleased to hear that our convenient location, close to transport, restaurants, groceries, and the beach, added to the enjoyment of your visit. Providing our guests with a memorable experience is our top priority, and we are thrilled to have succeeded in doing so during your time with us.We sincerely appreciate your kind words and look forward to welcoming you back for another memorable stay at Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Agata

Liked: Cleanliness, property conditions & facilities
Location and the view.
Stayed 2 nights in Feb 2024
Response from da on 8 May 2024
Dear Agata,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed our location and the breathtaking views it offers. Providing our guests with an exceptional experience is our top priority, and we are thrilled that we were able to meet your expectations.At Q1 Resort and Spa, we continuously strive to create memorable moments for our guests, and your positive feedback serves as encouragement for our team to continue delivering outstanding service.We look forward to welcoming you back for another unforgettable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Angela

Stayed 2 nights in Apr 2024
Response from da on 22 May 2024
Dear Angela,Thank you for taking the time to share your feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed your experience overall and rated us 4 out of 5. Your positive comments about our facilities and service are greatly appreciated.We continuously strive to enhance our guests' experience, and your insights are invaluable to us. If there are specific areas where you feel we could improve to make your next stay a 5-star experience, please do not hesitate to let us know.We look forward to welcoming you back in the future and providing you with an even more exceptional stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Lupco

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2024
Response from da on 1 May 2024
Dear Lupco,Thank you for your kind words! We're thrilled to hear that you had an amazing experience at Q1 Resort and Spa. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another memorable stay soon.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Gustavo Fortuna

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from da on 1 May 2024
Dear Gustavo,Thank you for sharing your feedback. We're pleased to see that you had an overall positive experience at Q1 Resort and Spa. If there are any specific areas where we can improve and earn that extra star next time, please don't hesitate to let us know. We value your input and strive to provide exceptional service to all our guests. We hope to welcome you back for an even better stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4/10 Poor

Rawaida

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from da on 1 May 2024
Dear Rawaida,We appreciate your feedback and regret to learn that your experience fell short of expectations. We take all guest feedback seriously and will use it constructively to improve our services. Please feel free to reach out to our team directly with any specific concerns you may have, as we are committed to ensuring our guests have a positive experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Joanna, North Lakes

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place however the mattress have a bump and pillow require an upgrade . Great location nice and friendly staff . We were meeting a couple to go to the skypoint buffet and the receptionist sold us the 4 tickets with the discount . It was great We definitely will stay again
Stayed 3 nights in Apr 2024
Response from da on 1 May 2024
Dear Joanna,Thank you for your valuable feedback. We're glad you enjoyed our great location and the assistance from our friendly staff. We apologize for any inconvenience caused by the mattress and pillow issues and appreciate your suggestion for upgrades. It's fantastic to hear that you had a positive experience with our receptionist and enjoyed the Sky-point buffet discount. We look forward to welcoming you back to Q1 Resort and Spa for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Large comfortable room great view, pools are great. Overall a great place to stay for a family weekend away
Stayed 4 nights in Apr 2024
Response from da on 1 May 2024
Dear Heidi,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you enjoyed our spacious and comfortable rooms, along with the great views and fantastic pools. It's wonderful to know that you found our resort to be a perfect choice for a family weekend getaway. We look forward to welcoming you and your family back for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

DAMIAN

Travelled with family
Great location would stay here again
Stayed 4 nights in Apr 2024
Response from da on 27 Apr 2024
Dear Damian,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our prime location. It's wonderful to know that you would choose to stay with us again. We strive to provide a memorable experience for all our guests and look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
We like the space of the apartment and parking. But many of the facilities in the apartment does not work. The spa, sauna and swimming pool is small. The logistic access between facilities also not great.
Stayed 5 nights in Apr 2024
Response from da on 27 Apr 2024
Dear Angela,Thank you for your valuable feedback. We're glad you appreciated the spaciousness of the apartment and our parking facilities. We apologize for any inconvenience caused by the facilities not working properly. Your concerns regarding the size of the spa, sauna, and swimming pool, as well as the logistics between facilities, are duly noted. We continuously strive to improve our amenities and services, and your feedback will help us in this endeavor. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Akhileshni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
House keeping notifications for time would be great.
Stayed 4 nights in Apr 2024
Response from da on 27 Apr 2024
Dear Akhileshni,Thank you for sharing your feedback. We appreciate your suggestion regarding housekeeping notifications for timing. We will certainly take this into consideration as we strive to enhance our guest experience. Your input is invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

zucca

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for attending to my request of high level view. I really appreciate it. We had a lovely time there.
Stayed 1 night in Apr 2024
Response from da on 27 Apr 2024
Dear Zucca,Thank you for your kind words. We are delighted to hear that you enjoyed your high-level view and had a lovely time during your stay at Q1 Resort and Spa. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Sujata

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from DA on 27 Apr 2024
Dear Sujata,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you found your stay to be very good. Your satisfaction is our priority, and we're pleased that you enjoyed your time with us. We look forward to welcoming you back for another enjoyable stay.Best regards,Dipen AleDuty ManagerQ1 Resort and Spa

10/10 Excellent

Matthias

Stayed 7 nights in Apr 2024
Response from da on 15 May 2024
Dear Matthias,Thank you for taking the time to share your 5-star experience with us at Q1 Resort and Spa. We are thrilled to hear that you had such a positive stay with us.At Q1, we strive to provide exceptional service and memorable experiences for all our guests, and it is truly rewarding to know that we have succeeded in achieving this during your visit.Your kind words serve as a great motivation for our team to continue delivering excellence in hospitality. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

Jonathan

Travelled with family and small children
This by no means was a resort. Upon check in it did not feel luxurious for a “resort”. The fact you have to pay for washing detergent, go down stairs to collect more towels is an average experience for any family. In our children’s room the curtain rail dislodged from the ceiling almost landing on the kids, which left debris on the floor. Whilst this was quickly handled by the hotel staff, the apartment was old style, and lacked more than 1 bowl, a few forks. In all bathrooms don’t expect any power points, so you’ll have to blow dry and straighten hair in the bedrooms or the laundry. It was an “ok” stay - we wouldn’t stay again however. Also, the pool was FREEZING, has no atmosphere and due to how cold it was we swam once out of the whole week. It is not heated at all and the kids had blue lips from one swim. It is a standard apartment, so don’t expect luxury by any means.
Stayed 5 nights in Apr 2024
Response from DM on 20 Apr 2024
Dear valued guest, thank you for sharing your feedback with us. We apologize for falling short of your expectations during your stay. We regret any inconvenience caused by the issues with the curtain rail and the lack of amenities in the apartment. Your comments regarding the pool temperature and atmosphere are noted, and we will address these concerns to improve our guest experience. We appreciate your insights and regret that we couldn't meet your expectations. We hope to have the opportunity to restore your faith in us in the future. Kind regards, Tinashe N, Duty Manager

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is Great chose for surfers paradises visitor
Stayed 3 nights in Apr 2024
Response from da on 17 Apr 2024
Dear Ali,Thank you for your kind words! We're thrilled to hear that you found Q1 Resort and Spa to be a great choice for visitors to Surfers Paradise. Our team is dedicated to providing a memorable experience, and we're glad that we could make your stay enjoyable. We hope to welcome you back soon for another wonderful experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

IBRAHIM, Mildura

Travelled with family and small children
Residents in the property are not descent Property is not kids friendly
Stayed 2 nights in Apr 2024
Response from da on 17 Apr 2024
Dear Ibrahim,We appreciate your feedback and take concerns about resident behavior and kid-friendliness seriously. Our aim is to provide a welcoming environment for all guests. We will address any issues with resident conduct promptly. Regarding kid-friendliness, we offer a range of amenities and activities suitable for families. We apologize if your experience did not reflect this. Your comments will help us improve. Thank you for choosing Q1 Resort and Spa.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

George

Stayed 4 nights in Apr 2024
Response from da on 8 May 2024
Dear George,Thank you very much for taking the time to share your 5-star review of your recent stay at Q1 Resort and Spa. We are thrilled to hear that you thoroughly enjoyed your experience with us.At Q1, providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we are delighted that we were able to meet your expectations.Your kind words serve as great encouragement for our team, and we truly appreciate your feedback.We look forward to welcoming you back for another outstanding experience at Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience at Q1.
Stayed 8 nights in Mar 2024
Response from da on 13 Apr 2024
Dear Wayne,Thank you for sharing your amazing experience at Q1 Resort and Spa! We're delighted to hear that you had such a wonderful time during your stay with us. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we succeeded in delivering that for you. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

TEI

Travelled with family
Liked: Amenities, property conditions & facilities
The unit was very open and wide as well as nicely equipped with essentials for family vacation.
Stayed 2 nights in Apr 2024
Response from Duty Manager on 7 Apr 2024
Dear Tei, thank you for your excellent review! We are delighted to hear that you enjoyed your stay in our unit and found it open, spacious, and nicely equipped with essentials for a family vacation. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay. Kind regards, Tinashe N

10/10 Excellent

JF

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from da on 3 Apr 2024
Dear JF,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience at Q1 Resort and Spa. Our team is dedicated to providing exceptional service, and we're delighted that we exceeded your expectations. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, washing machine was great.
Stayed 3 nights in Mar 2024
Response from Tinashe N, Duty Manager on 29 Mar 2024
Dear valued guest, thank you for your feedback. We are pleased to hear that you found our resort clean, quiet, and that you enjoyed the convenience of the washing machine. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay.

10/10 Excellent

jane

Stayed 7 nights in Mar 2024
Response from da on 17 Apr 2024
Dear Jane,Thank you for your stellar 5-star review! We're delighted to hear that you had a fantastic experience at Q1 Resort and Spa. Our team is dedicated to providing exceptional service, and we're thrilled that we met your expectations. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Chang

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from da on 27 Mar 2024
Dear Chang,Thank you for your stellar rating! We're delighted to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests' satisfaction are our top priorities. We look forward to welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Marylee

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from da on 24 Mar 2024
Dear Marylee,Thank you for your glowing review and the perfect score! We're thrilled to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

SABRI

Stayed 4 nights in Mar 2024
Response from Tinashe N, Duty Manager on 17 Mar 2024
Dear Sabri,thank you for taking the time to review Q1 Resort and Spa. We eagerly await the opportunity to welcome you back for an even more enjoyable experience.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean 5 minute walk to Cavel ave . Excellent
Stayed 2 nights in Mar 2024
Response from Tinashe N, Duty Manager on 17 Mar 2024
Dear Rob, thank you for your perfect rating and kind words. We are delighted that you found our resort very clean and enjoyed our convenient location. We look forward to welcoming you back another memorable stay.

10/10 Excellent

Blagoja

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from da on 13 Mar 2024
Dear Blagoja,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

Sukhi

Stayed 14 nights in Feb 2024
Response from Duty Manager on 31 Mar 2024
Dear valued guest, thank you for taking your time to review our property. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another wonderful stay. Kind regards, Tinashe N.

10/10 Excellent

Melissa, Loxton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best place we’ve stayed on the Gold Coast. The photo’s actually looked like the room. Felt safe with the windows with a toddler. Stunning views during the day and night. Easy parking. Will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Melissa,Thank you for choosing Q1 Resort and Spa and for sharing your wonderful feedback. We're thrilled to hear that your stay surpassed expectations and that you felt safe and comfortable with your toddler. We're delighted that our accommodations, stunning views, and convenient parking enhanced your experience. It would be our pleasure to welcome you back for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a 2 bedroom ocean view apartment on the 25th floor, with a wonderful uninterrupted view. Apartment was extremely spacious, with a full bathroom for each bedroom. 1 minute walk to patrolled beach & 2 huge pools. Despite the size of the building we never had to wait long for the lift.
Stayed 3 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Kathryn,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you enjoyed your spacious 2-bedroom ocean view apartment on the 25th floor, complete with breathtaking views and full bathrooms for each bedroom. We're glad you appreciated our convenient location near the patrolled beach and our two large pools. It's wonderful to hear that despite the building's size, you never experienced long wait times for the lift. We hope to welcome you back soon for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The experience was a holiday of a lifetime.
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear David,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4/10 Poor

mizuki

Stayed 2 nights in Mar 2024
Response from da on 27 Mar 2024
Dear Mizuki,Thank you for sharing your feedback. We apologize for falling short of your expectations. Your satisfaction is important to us, and we take your comments seriously. We will use your input to address areas for improvement and ensure a better experience for all our guests. We appreciate your valuable insights and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay absolutely loved it ❤️
Stayed 5 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Cheryl,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Mayssoun

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Mayssoun,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and the amenities well kept and very family friendly.
Stayed 4 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Sarah,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa