View from property

Reviews of Pacific Reef Hotel & Light Show

3.5 out of 5
Pacific Reef Hotel & Light Show
29362 Ellensburg Hwy 101, Gold Beach, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Staff on 20 May 2024
Dear Stanton, thank you for taking the time to give us a rating.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel on the ocean in walking distance. Beautiful views from the second story condo. A great porch in which you can sit and see the sites.
Stayed 1 night in May 2024
Response from Staff on 17 May 2024
Dear Anne, Guests often highlight the beautiful views from our rooms, and we are happy to know this was a positive aspect of your stay, in addition to our lovely porch in which to enjoy the views. Thank you so much for taking the time to let us know that you enjoyed your stay and come visit us again, soon.

10/10 Excellent

Della

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a close walk to the beach, and the beach was so fun to explore and beautiful. My fiance, 1 year old, and I had a wonderful time. The light show was fun at dusk. And we really enjoyed the coffee and grab n go breakfast bags in the morning.
Stayed 1 night in Apr 2024
Response from Staff on 7 May 2024
Dear Della, Thank you so much for taking the time to give us your feedback. We are so happy to hear that you enjoyed your stay with us. Please visit again soon!

8/10 Good

Teena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an oceanfront room, which had water views, but from further away (not on the beach). Still nice though. Staff provided restaurant recommendations, which were great. I really recommend the Barnacle, which had great food and staff.
Stayed 1 night in May 2024
Response from Staff on 6 May 2024
Dear Teena, thank you for your feedback. Our guests often highlight our spectacular views. We're happy you enjoyed your stay with us and we hope you visit us again.

10/10 Excellent

Monica

Liked: Staff & service, property conditions & facilities
The view of the ocean was amazing. Very clean and quiet.
Stayed 1 night in May 2024
Response from Staff on 6 May 2024
Dear Monica, Guests often highlight the beautiful views from our rooms, and we are happy to know this was a positive aspect of your stay. We're also happy that your room was up to your standards. We look forward to having you again if you come back to visit the Oregon Coast.

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Staff on 6 May 2024
Dear Sabrina, thank you for your feedback.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place right on the beach.
Stayed 1 night in Apr 2024
Response from Staff on 30 Apr 2024
Dear John, Thank you so much for the feedback. We are pleased to hear you were happy with your stay.

8/10 Good

Russell, Ashland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but the room was clean, the bed comfortable and the location convenient—next to the beach and close to restaurants. Combine that with a reasonable price and this is why we keep coming back.
Stayed 1 night in Apr 2024
Response from Staff on 6 May 2024
Dear Russell, thank you for taking the time to share your feedback, and your continued stays with us. We hope to see you again, soon.

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed sitting on the balcony watching the ocean.
Stayed 1 night in Apr 2024
Response from Staff on 23 Apr 2024
Dear Michael, we are so happy that you enjoyed the view from your balcony. Thank you so much for taking the time to give us your feedback.

10/10 Excellent

Lincoln

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Two beds in separate rooms is A !
Stayed 1 night in Apr 2024
Response from Staff on 23 Apr 2024
Dear Lincoln, we're so happy you like the split room. Thank you for taking the time to give us your feedback. We hope you stay with us again the next time you visit the Oregon Coast.

10/10 Excellent

Sandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed, dog friendly, wonderful beach to walk, friendly staff, beautiful ocean view and sounds of the waves at night from my room! I would definitely stay there again!
Stayed 1 night in Apr 2024
Response from Staff on 23 Apr 2024
Dear Sandra, we are thrilled that you enjoyed your stay with us. We look forward to seeing you again the next time you visit the Oregon Coast.

10/10 Excellent

Karena

Stayed 1 night in Apr 2024
Response from Staff on 15 May 2024
Dear Karena, Thank you for taking the time to rate us. Please visit us again soon.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a deluxe room that looked over the ocean and had a wonderful little balcony to sit on. The beds are VERY comfortable and they provide a terrific little “grab and go” bag of snacks and juice that’s so handy! Will definitely stay here again!
Stayed 1 night in Apr 2024
Response from Guest Services on 11 Apr 2024
Thank you for the lovely review, we look forward to welcoming you again in the future!

10/10 Excellent

Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful view.
Stayed 1 night in Mar 2024
Response from Guest Services on 11 Apr 2024
Wonderful review. Thanks for choosing Pacific Reef

6/10 Okay

Kenenth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disappointed the evening shows were not going over Spring Break. They are big selling points for us staying there.
Stayed 3 nights in Mar 2024
Response from Guest Services on 13 Apr 2024
Thank you for providing feedback. We are sorry to have fallen short of your expectations hope we get another chance to earn your business. Our light show is expected to resume nightly showings at the start of this season with some exciting new updates!

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect!
Stayed 1 night in Mar 2024
Response from Guest Services on 13 Apr 2024
Thank you for taking time to give us your feedback!

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was excellent. Marvelous beach views sunsets and access. Only complaint was the light show has not worked since Christmas and it is still on their ads and sign. Had a major part of our choosing the place to stay as we had an elderly parent who was really looking forward to it. I might suggest that you remove it from the web ad, and cover that part of the sign until it is fixed. Great accommodations though. Loved it.
Stayed 2 nights in Mar 2024
Response from Front Desk on 13 Apr 2024
Thank you for taking the time to provide us with feedback. Our light show is scheduled to undergo maintenance and return to operation in the start of summer with some exciting new updates. We hope you will return to experience the updated show!

2/10 Terrible

Maryna

Stayed 1 night in Mar 2024
Response from Guest Services on 11 Apr 2024
Thank you for providing feedback. We would like to hear more about what could have gone better during your stay

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good for the price. Nice view of the ocean and close to beach access. Light show was not working.
Stayed 1 night in Mar 2024
Response from Front Desk on 13 Apr 2024
Thank you for writing a review, I'm very sorry that our light show is down currently but would like to inform you that it will be functional again for the start of the summer this year with some exciting new updates! We hope you will return to check out the changes.

10/10 Excellent

James, Grants Pass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was terrific.
Stayed 2 nights in Mar 2024
Response from Front Desk on 13 Apr 2024
Our guests are terrific also! We look forward to welcoming you back!

10/10 Excellent

Cole, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, direct beach access and grounds were very clean and accommodating. Thank you!
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Apr 2024
We are so glad you enjoyed your stay! Thanks again for choosing Pacific Reef.

2/10 Terrible

Tyson

Disliked: Cleanliness
Response from Front Desk on 13 Apr 2024
Thank you for providing your feedback we are always working to improve!

8/10 Good

Judith

Good value
Bed was very comfortable. Room- furnishings, carpet older. Staff very friendly but professional. Breakfast to go was high sugar but very tasty. $120/night good value for ocean-front view.
Stayed 2 nights in Feb 2024
Response from Front Desk on 13 Apr 2024
Thank you for taking the time to give us a review we look forward to welcoming you again in the future!

8/10 Good

Aryeh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet safe and clean. Would stay again if coming through.
Stayed 1 night in Feb 2024
Response from Staff on 26 Mar 2024
Dear Aryeh, We appreciate your feedback and look forward to seeing you again.

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good price, Short walk to the beach and the staff was great.
Stayed 2 nights in Feb 2024
Response from Staff on 26 Mar 2024
Dear Robert, thank you for taking the time for your feedback. We hope to see you again, soon.

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing!
We went for a romantic getaway for Valentines Day. While the service at the front desk was not bad, everything went downhill from there. The carpet was worn and had big stains, disgusting. The room could have been really nice. We stayed in the condo suite which had high ceilings. There were no pictures on the walls, absolutely zero personality. The coffee maker in the room was broken…We stayed the two nights we had booked but I wanted to leave and find something else. The light show??? There were colored spot lights but I sure wouldn’t call it a show. Disappointed!!!
Stayed 2 nights in Feb 2024
Response from Front Desk on 13 Apr 2024
Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our friendly service and relaxing amenities, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with comfortable accommodations, and we offer our sincere apologies if this wasn't the case for you. Your comments have been duly noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.

8/10 Good

Donna

Liked: Cleanliness, staff & service
I love Pacific Reef!
I love this motel. They have wonderful rooms with terrific views from most. The carpet is really starting to get worn in the upstairs rooms. It’s at the beach so it should never have had carpet in the first place. There lighting should be updated. The lighting is terrible in the rooms. Short walk to the beach if the weather is good enough. They should have more rooms that are pet friendly. It is also time to update the mattresses. Furniture is nice except for the bed frames. Watch your knees and shins! Staff is super nice. Love the location. Bathrooms are nice and clean.
Stayed 2 nights in Feb 2024
Response from Front Desk on 13 Apr 2024
Thank you for taking the time to write an honest and detailed review.

4/10 Poor

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t that comfortable. The fan in the bathroom wasn’t working, made the room a little humid after a shower. I could hear the tenant above 101…would recommend asking for a different room if they try to give you this one. Overall not bad, but not that great.
Stayed 3 nights in Feb 2024
Response from Guest Services on 13 Apr 2024
Thank you for providing us with your feedback. We hope we can make your next stay much better!

4/10 Poor

Charles

Disliked: Property conditions & facilities, room comfort
Not good
First off, what attracted us was the lightshow/movie. Staff told us it was broken and had been for a few months. Second, the tiny wall heater doesnt put out enough heat to warm a room with very high ceilings. I went to the office to get a space heater but it was already loaned out, so they offered an extra blanket. I eventually had them turn the heat on full blast in the vacant unit below us, which did nothing. It was so chilled in the room that neither of us showered because the bathroom was on the other side of the room from the tiny wall heater. Third, was the breakfast, a tiny bottle of water, a tiny container of juice, an old muffin and a small granola bar. They probably spent more on the paper bag they put it in. The icing on the cake was the mattress was like sleeping in a bowl. Overall, this was not a nice stay.
Stayed 1 night in Feb 2024
Response from Guest Services on 13 Apr 2024
Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our friendly service and relaxing amenities, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with comfortable accommodations, and we offer our sincere apologies if this wasn't the case for you. Your comments have been duly noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location -beautiful view & sunset. Recommended restaurant was great!!
Stayed 1 night in Feb 2024

10/10 Excellent

cheryl

Stayed 1 night in Feb 2024
Response from Front Desk on 13 Apr 2024
Thank you for the perfect score!

8/10 Good

JG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Catherine

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, room comfort
Ocean front
Excellent views and a super comfy bed
Stayed 1 night in Jan 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of fun....loved the private balcony!
Could use a little bit of updating - otherwise a great place to stay. Clean and beautiful views. Friendly staff. Loved sitting in the rocking chairs listening to the surf drinking wine and enjoying the light show. Lots of fun and would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Ashlee

Stayed 1 night in Jan 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Stayed 1 night in Dec 2023

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice

8/10 Good

Ador

Business traveller
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you say breakfast, have breakfast, not a low level brown bag
Stayed 2 nights in Dec 2023

6/10 Okay

Diane

Travelled with pets, Travelled with partner
Liked: Amenities
The view was beautiful but we had a lot ants in the bathroom. It wasn’t a restful night for me but my husband thought the bed was comfy so he slept good. The ladies working in the office were very nice
Stayed 1 night in Dec 2023

8/10 Good

Mikey

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Crockett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Always enjoy staying here
Stayed 1 night in Nov 2023
Response from Staff on 29 Nov 2023
Dear Michael, thank you for staying with us and thank you for your feedback.

10/10 Excellent

Marlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Staff on 29 Nov 2023
Dear Marlynn, thank you for your feedback.

10/10 Excellent

Oluwafisayo

Stayed 1 night in Nov 2023