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"This was a really beautiful place to stay, but the front office was just awful. No help or information whatsoever in trying to accommodate the guests in information about the hotel, the surrounding area and things to do in the hotel. In addition, one day our room was not cleaned and the front desk didn’t want to compensate in any manner except that they were “sorry”. Didn’t even offer anything to help rectify the mistake."

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"Room was clean and nice. Food in the restaurant (meat) was excellent and the staff was attentive. Will definitely go again. "

"Great hotel. Modern design on the beautiful shores of The Sea of Galilee. Tiberias is not a particularly attractive town but this hotel might be the best option. "

"Great stay "

"clean room"

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"I had a lovely stay here, the hotel was great, offering a breathtaking view to the sea of Galilee. All staff were wonderful and welcoming, the lady reception manager was most helpful in providing assistance as I needed a taxi upon my departure/checkout. All other reception staff were wonderful too. Restaurant staff and housekeeping staff were fantastic, very helpful and always had a smile 😁 All other staff members from other departments I had some across were also wonderful too 🙂 I would recommend this hotel to anyone who is looking to visit for a few days, or maybe longer 👍"

"The fixed price kosher meals in the milk/fish restaurant were unbelievably diverse and superbly done. The facility was very beautiful, very upscale. The views of Rosh Pinna and the rest of the valley below were amazing when eating on the terrace. The staff was outstanding and very helpful and very friendly. Lots of staff. "