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Reviews of Riverside Glasgow

3 out of 5
Riverside Glasgow
260 Clyde Street, Glasgow, Scotland

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

8.2/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Clare

Liked: Cleanliness
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Glasgow
Friendly helpful staff, very clean. Ideally situated. We would definitely stay there again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Aaron

Cancelled our booking on the day of arrival
Booked through hotels.com and it give me the options to pay at the property. Got a phone call from the property at 2.30pm on the day we were meant to check in to say they cancelled the booking. Leaving us with a situation that we had nowhere to stay for the next 2 nights. Thankfully Hotels.com helped get us alternative arrangements. Very poor from the property who just kept passing the blame and apparently doing us a favor by giving us a call. This was booked 5 weeks before our trip. If the property never take payment at the property this could have been cancelled long before 2.30pm on the day of arrival giving us time to make alternative arrangements.
Stayed 2 nights in Jul 2022

2/10 Terrible

Hugh

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
This room was not what I was looking for. I was looking for an entire apartment which was stated in the description. It turned out to be Student halls. Small room. Power sockets didn’t work. Heater kept tripping the fuse out. Their solution was to Cut a Live cable from the heater to the socket right in front of us and tape it up. So the cable had been left LIVE and could of killed anyone. As you can see In the pictures they left out it’s a shared student apartments. And the other picture is the cable before it was cut.
Stayed 2 nights in Jul 2022
Response from Riverside House on 19 Jul 2022
Thank you for your feedback despite leaving a filthy mess in the studio and constant complaining we still tried our best to please you (which seemed very difficult from the moment you had arrived). There were no live cables otherwise the person whom you claim cut a live cable would have got an electric shock. The website clearly states that this is a student accommodation. We are sorry if you were looking for a whole apartment for the money that you had paid. Good luck with finding an apartment in the future.

10/10 Excellent

Ethan

Liked: Cleanliness, room comfort
2 nights here was cheaper than 1 night at a hotel!
Was quite a nice stay, amazing location, right next to St. Enoch shopping centre (which has a Q-Park car park), the Subway station, and the railway stations. Great value for money for our little city break. This is of course student accommodation, but the room layout is similar to a small hotel. The only problem with this we encountered was that there were only knives and forks for one person, but there were enough plates, bowls, mugs, etc. for two people. Comfy bed, not full size double, but it fit me and my boyfriend just fine. Sheets and towels were provided. Some of the information on this website isn't quite right, there is a front desk for checking in, despite Hotels.com stating there wasn't.
Stayed 2 nights in Jul 2022
Response from Riverside House on 7 Jul 2022
Thank you for your review, we have taken on board your feedback and will aim to improve.

10/10 Excellent

Ryan

Stayed 2 nights in Jul 2022
Response from Riverside House on 6 Jul 2022
Thank you for the kind review, we hope to see you again in the future.

8/10 Good

Donna

Liked: Cleanliness, room comfort
The room was very clean comfy bed gd shower would stay again thank you.
Stayed 2 nights in Jul 2022
Response from Riverside House on 5 Jul 2022
Hi Donna, thank you for your review. We look forward to seeing you again in the future.

2/10 Terrible

Verified traveller

Disliked: Room comfort
No where near hotel standard.The bed was small and you have to climb over the other person to get in and out of bed .Their is a large table at the bottom of the bed .No toiletries.one glass one cup .Half a toilet roll.Worst nights sleep ever.
Stayed 1 night in Aug 2018
Response from cc on 16 Aug 2018
Hi We are very sorry you had such an uncomfortable nights stay, we are brand new and are still working through any issues. We hope you still managed to enjoy your stay in Glasgow. Thanks City Lodgers

10/10 Excellent

Jimbo, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, quiet and close to transport
It's a new build student residence with high-spec rooms ( almost hotel quality ) in a good location. At the time of my stay (Aug 2018) the building was still under construction however the rooms being rented are in a separate part of the building which is fully complete to a high standard. Only minor intrusions of noise from around 8am from the adjacent construction site - not a problem. Photos seen prior to booking implied potential for river view rooms however it seemed none of these are complete ( or none were offered ). Room with a view of a laneway was pre-allocated . Everything was spotless and apparently new. In-room cooking facilities / kettle. However appliances (oven and hob) did not come with instructions and it was not obvious how to use them. Fridge power switch not labelled and again not obvious. Short stayers may need to bring dishwashing liquid and sponges as none provided. No hangers in wardrobe - I asked but they never appeared; this was annoying. Reception staff friendly and helpful. They have a small luggage storage room adjacent to reception. Room cleaning etc is not daily as with hotels. For my short stay aside from the issues mentioned I was happy overall. Slept well in a clean safe quiet place for a relatively good price. All I needed. For groups of friends this might work well as groups of adjacent rooms have shared lounges / communal space. There are several fob-operated security doors between rooms and the street. Reception not manned 24/7.
Stayed 3 nights in Aug 2018

6/10 Okay

Charlie

Liked: Cleanliness, staff & service
Overnight stay
Was 1st time booking apartment, this was actually student accommodation,(students on holiday so apartments are free just now) room & bathroom were clean, room was bit small, poor pillows, no towels or hangers which I didn’t realise till I got there, accommodation was clean & desk helpful
Stayed 1 night in Aug 2018

6/10 Okay

lorna, kilmarnock

Disliked: Staff & service, room comfort
room not as described
not supierier room no view no toiletries no tv basically a cupboard with a window overlooking a building site
Stayed 1 night in Aug 2018

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice place to stay nice accommodation would recommend
Stayed 1 night in Aug 2018

10/10 Excellent

Martin, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky Fresh Studios
Thoroughly enjoyed my stay at these brand new self catering studios. The Staff couldn’t have done anymore to help me 10/10
Stayed 8 nights in Jul 2018

6/10 Okay

sally, chorley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Plenty of teething problems here...
The check in staff were lovely,helpful and friendly but there a few issues: 3/4 double bed just about accommodated my daughter and I. Fire alarm went off at 520am and we prepared to evacuate but it went off a couple of minutes later. There was no water in the morning at peak getting up time. The kitchen was not equipped for two, just 1 glass etc. We expected more for our £120.
Stayed 1 night in Aug 2018

2/10 Terrible

Duncan

Liked: Cleanliness
Disliked: Staff & service
I live in hotels for my job and this is a first
I spend 19-24 nights a month living in hotels for work. This is the first time I've arrived at a hotel to have someone have no idea if the name im asking about is the same as the building im in and telling me that there's no other bookings for the night so they're not expecting anyone. Thank god I still had my receipt open on my laptop or the guard who seemed incredibly flustered by everything would probably have just told me I didn't have a room there at all. Luckily I had the receipt open on my laptop and insisted that I was staying the night there and that I had paid £100. Eventually I was given a key for a room they keep for emergencies in case a pipe bursts etc. It's an empty uni hall that they charge £100 a night to stay in a room and call it a superior executive suite. I'm supposed to have a river view but the windows are tiny and the layout is odd. If they sold it for what it is: empty student rooms and lowered the price it would be alright. Calling it "Riverside Glasgow" is the most generic name though, be sure to write down the address or nobody will believe you it exists! Including the security guy working there! It's not even called that when you get here, theres a different name on the outside of the building. Overall I think they've focussed massively on overselling themselves with grand wording and fancy pictures. Then you get here and its nylon sheets and student halls. With a different welcome and price I would probably enjoy it here.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
值得考慮的地方。
地點佳，河景方向美麗，有廚具可供使用。當火車進出中央車站時會有小量聲音，性價比高。
Stayed 3 nights in Jul 2022
Response from Riverside House on 19 Jul 2022
Thank you for your review, we hope to see you again in the future.

10/10 Excellent

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022