Fridge, microwave, stovetop, coffee/tea maker
Check availability

Reviews of Fraser Suites Glasgow

4 out of 5
Fraser Suites Glasgow
1-19 Albion Street Merchant City, Glasgow, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1132 out of 1921 reviews" "
Rating 8 - Good. 557 out of 1921 reviews" "
Rating 6 - Okay. 146 out of 1921 reviews" "
Rating 4 - Poor. 54 out of 1921 reviews" "
Rating 2 - Terrible. 32 out of 1921 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didnt like the local parking doesnt open until 7am and i has to leave at 5. They told me at the front desk they would send a special wifi access code, but they didnt, even when i asked again.
Stayed 2 nights in May 2024
Response from Guest Services on 22 May 2024
Hi RobinThank you for your review. The car park is not part of the hotel and we unfortunately have no control over this. However, there is on street parking from 6pm - 8am which is FOC.I am so sorry that you never received your WIFI code. The WIFI codes are generated automatically to the email given by the guests at the time of booking by our system, these are not sent manually.

8/10 Good

Craig

Travelled with partner
Liked: Amenities
Comfortable, convenient, and quiet.
Stayed 3 nights in May 2024
Response from Guest Services on 21 May 2024
Hi Craig, Thank you for taking the time to share your experience with us.We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great place to stay. Small elevators
Stayed 3 nights in May 2024
Response from Chevaune on 22 May 2024
Thank you for your review! I am delighted to hear that you enjoyed your stay with us.

6/10 Okay

Dimitrios

Travelled with partner
Liked: Cleanliness
Excellent location; staff was nice. Hotel is stuffy and in need of a refresh. Our room was not serviced at all during our 3 night stay.
Stayed 3 nights in May 2024
Response from Guest Services on 22 May 2024
Hi Dimitrios! I'm really sorry about this! I have passed your feedback onto our Housekeeping Department. Thanks for your feedback about the team. It was lovely to meet you both! Take care!

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night for a gig we were going to. Property was perfectly situated for that. Loads of nearby places to eat. We needed a taxi and reception booked that for us, they were friendly and helpful. Apartment was lovely, nice decor, clean tidy and fresh. Little welcome gift of cans of juice and some snacks waiting for us. Also chilled glass bottles to fill with tap water to put in the fridge, loved this. Robes and slippers too, nice touch.
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Hi Caroline! Thanks for your review. I am so pleased that you had a great stay! We hope to see you again.

10/10 Excellent

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
Perfect City Centre Location
Stayed 2 nights in May 2024
Response from Guest Services on 14 May 2024
Hi Stewart! Thanks for your review. We hope to see you again soon.

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful confortable well stocked apartment, locate it within easy walking distance of Queens station, shopping center and restaurants.
Stayed 2 nights in May 2024
Response from Guest Services on 10 May 2024
Hi Mercedes, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us. . We look forward to welcome you again.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was a great size and staff were friendly
Stayed 2 nights in Apr 2024
Response from Guest Services on 9 May 2024
Hi Nicole, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 Excellent

Rebecca, Lexington

Travelled with family
Liked: Property conditions & facilities
The room was beautiful and location was within easy walking distance of bus lines and shopping. If you are looking for an easily accessible place to walk or bus from, I highly recommend Fraser Suites.
Stayed 1 night in May 2024
Response from Guest Services on 8 May 2024
Hi Rebecca! I'm glad that you had a great stay. I'll pass your feedback on. We hope to see you again soon.

8/10 Good

Joelle

Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for taking the time to share your experience with us.We look forward to welcome you again.

10/10 Excellent

Rocky

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful and very nice the hotel itself is a little dated but it’s rooms are very big which is nice the area has lots of restaurants and bars around and it’s very walkable to everything but it can be noisy at night with the bars and restaurants being so close by in fact our room was overtop of a bar
Stayed 6 nights in Apr 2024
Response from Kishan on 30 Apr 2024
Hi Rocky Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely and the staff are very pleasant and helpful. Our room was spacious with a very large comfortable bed but not much natural light. I would have liked the option of a hot breakfast but that is just my personal choice. The hotel is situated in a lively part of town with a large selection of bars and restaurants. This is great for those of you who like to party into the wee hours or heavy sleepers but I wouldn’t recommend if you are not. It is very noisy at night, right into the early hours which is the only downside to Fraser Suites for me. My husband and I had a very pleasant stay but the noise outside from the bars did keep us awake.
Stayed 2 nights in Apr 2024
Response from Guest Services on 6 May 2024
Hi Margaret, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us. We are in the process of making changes in the breakfast menu. We will share your feedback with the team. We look forward to welcome you again.

10/10 Excellent

Amra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place was excellent. Staff went above and beyond!
Stayed 1 night in Apr 2024
Response from Kishan on 30 Apr 2024
Hi Amra, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were thrilled to be able to do our laundry during our stay. All staff were welcoming and very helpful.
Stayed 2 nights in Apr 2024
Response from Kishan on 30 Apr 2024
Hi Sherri, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us.We look forward to welcome you again.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation. Good walkable location . Would stay again . The only negative was the room above floor boards were noisey and the person staying was obviously trying to get their steps up and had us awake early and all morning walking about . We were room 208 .
Stayed 1 night in Apr 2024
Response from Kishan on 30 Apr 2024
Hi Pamela, Thank you for taking the time to share your experience with us. We apologies for the inconvenience you experienced during your recent stay. We are in the process of improving the soundproofing. Please let us know on your next stay, we will make sure your stay is comfortable. We look forward to welcome you again.

2/10 Terrible

Shaun

Travelled with partner
Disliked: Property conditions & facilities
I stayed here last night after getting a baby sitter for the first time in 8 months, we looked forward to a good night and relaxing stay but the noise level in the room was horrendous, reception staff just said oh sorry about that , they never actually cared it seemed
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Hi Shaun. We'll be in touch with you directly. Thanks!

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Great staff, great location, great room
Stayed 2 nights in Apr 2024
Response from Rachael - Reception Supervisor on 8 Apr 2024
Hi Mark! Thanks for your review!

10/10 Excellent

KWOK CHUN, Birmingham

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location is good.
Stayed 2 nights in Apr 2024
Response from Rachael - Reception Supervisor on 8 Apr 2024
Hello! Thanks for your review!

2/10 Terrible

Barbara

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t sleep at all over two nights of staying here.
Stayed 2 nights in Mar 2024
Response from Kishan on 1 Apr 2024
Hi Barbara, Thank you for sharing your feedback, We apologise for the inconvenience you experienced during your recent stay. We are in the process of improving the soundproofing at the property. Please let us know on your next stay.We will make sure you have a comfortable stay.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love this hotel, however this time (our third stay) we were on the first floor and the noise from the pubs below was really loud. Also the emptying of the glass bins was horrific and went on all day into the early hours. I know this isn’t the fault of the hotel but next time I stay I’ll make a point of asking for a higher floor. The hotel was, as always, immaculate and the staff were lovely.
Stayed 2 nights in Mar 2024
Response from Kishan on 1 Apr 2024
Hi Michelle, Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience you experienced during your recent stay. We have a Duty Manager on at all time who can assist with any issues to ensure your stay is comfortable, not sure if you made contact with them during your stay. Please let us know on your next stay, we will make sure your stay will be comfortable.

10/10 Excellent

Christine

Stayed 2 nights in Mar 2024
Response from Kishan on 30 Apr 2024
Hi Christine, Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your recent stay with us. We look forward to welcome you again.

8/10 Good

Jade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We thoroughly enjoyed our stay, the rooms were well equipped, clean and spacious, the staff were very friendly. However we stayed thurs-Sunday and the music was very loud from the bar next door until 3am.
Stayed 3 nights in Mar 2024
Response from Kishan Patel on 31 Mar 2024
Hi Jade, Thank you for taking the time to share your experience with us on your recent stay.We sincerely apologise for the inconvenience you experienced during the stay.We are in the process of improving the soundproofing at the property. Please let us know on your next stay, we will make sure you have a nice and comfortable stay.

10/10 Excellent

Kari

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kishan Patel on 31 Mar 2024
Hi Kari, Thank you for taking the time to share your experience with us! We hope to welcome you back soon.

4/10 Poor

Joseph

Travelled with partner
The property was fine however the room noise during the night was terrible between alarms on the street and the constant traffic allowing for zero sleep. It appears after speaking to reception in the morning that the room is renowned for this so perhaps asking for an inside room is required although this info beforehand would have been helpful
Stayed 1 night in Jan 2024
Response from Kishan on 31 Mar 2024
Hi Joseph, Thank you for taking the time to share your experience with us. We apologise for the inconvenience you experienced during your recent stay. We are in the process of improving the soundproofing at the property. Please let us know on your next stay with us, we will make sure you have a comfortable stay.

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean rooms/apartments at very reasonable rates
Stayed 3 nights in Mar 2024
Response from Rachael - Reception Supervisor on 20 Mar 2024
Hi Geoffrey! Thanks for your review! We hope to see you again.

10/10 Excellent

Suzie

Liked: Cleanliness, amenities, property conditions & facilities
Very happy friendly and professional staff! Can’t wait to stay again
Stayed 1 night in Mar 2024
Response from Rachael on 17 Mar 2024
Hi Suzie! Thanks for your review! We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rachael - Reception Supervisor on 15 Mar 2024
Hi David! Thanks for your review! We hope to see you again soon.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were truly amazing. As we traveled overnight from Canada they got us into a room asap after we arrived. Rooms were nice and clean, only thing I can say is hearing the street and pubs if you are not used to it but otherwise we would return in a heartbeat.
Stayed 1 night in Mar 2024
Response from Rachael - Reception Supervisor on 5 Mar 2024
Hi Jason! Thanks for your review! I am sorry about the noise, but I am glad that you still had a fantastic stay! I'm happy to hear that we were able to check you in early, especially after such a long flight! We hope to see you again soon.

8/10 Good

VAL

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Rachael - Reception Supervisor on 5 Mar 2024
Hi there! Thanks for your review! We hope to see you again.

8/10 Good

Louise

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Rachael - Reception Supervisor on 24 Feb 2024
Hi Louise! Thanks for your review. I am pleased you had an enjoyable stay!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay, excellent appartments freindly staff. Definitely will stay again.
Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 22 Feb 2024
Hi Derek! Thanks for your fantastic review! We hope to see you again soon.

10/10 Excellent

Malcolm

Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 24 Feb 2024
Hi Malcolm! Thanks for your review! I am so pleased you had a fantastic stay.

6/10 Okay

SHAUN

Business traveller
Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 24 Feb 2024
Hi Shaun! Thanks for your review. I am sorry that you weren't completely satisfied. Next time, I'll make sure you have a perfect stay!

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
lovely apartment close to everything
Stayed 2 nights in Feb 2024
Response from Rachael - Reception Supervisor on 22 Feb 2024
Hi Amanda! Thanks for your fantastic review!

10/10 Excellent

Lesley

Stayed 4 nights in Feb 2024
Response from Rachael - Reception Supervisor on 22 Feb 2024
Hi Lesley! Thanks for your amazing review. We hope to see you again soon.

10/10 Excellent

S

Stayed 2 nights in Feb 2024
Response from Rachael - Reception Supervisor on 22 Feb 2024
Hello! Thanks for your amazing review!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, room comfort
Top pad
This place is the one of the best in Glasgow great area and friendly staff look after from start to finish
Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 17 Feb 2024
Hi Sean! Thank you so much for your review. I am so glad that you had a great stay with us. We look forward to welcoming you back again!

10/10 Excellent

jenny

Liked: Cleanliness, room comfort
Exceptional
This was our third visit to this hotel and once again it didn’t disappoint. The rooms are luxurious and warm and clean with everything you would need from the bathroom to the kitchen to the bed. Perfectly located for adventures in the great city of Glasgow. Welcoming and friendly staff. Discount on the parking at the carpark just around the corner - but this system has recently changed to a pre-booking online system which we weren’t aware of when we booked the hotel. We were still able to receive the discount but needed to ‘ring for assistance’ to leave the carpark as the start time was technically an hour after we parked, though we did leave the car park an hour before end time. Would highly recommend this hotel to anyone wanting to visit Glasgow.
Stayed 3 nights in Feb 2024
Response from Rachael - Reception Supervisor on 15 Feb 2024
Hi Jenny! Thanks for your review. I am so pleased that you had a fantastic stay with us. I am glad that the parking was sorted out for you! I will pass your feedback on. We look forward to seeing you again soon. Thanks again!

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the fraser suites were friendly and very helpful and it's a great location
Stayed 2 nights in Feb 2024
Response from Rachael - Reception Supervisor on 10 Feb 2024
Hi Hugh! Thanks for your review. I am so pleased that you had a great stay. I will pass your feedback onto the team. We hope to see you again soon!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Great stay as always, staff can’t do enough to help, especially Rachel. Location is perfect and great area of Glasgow
Stayed 2 nights in Feb 2024
Response from .Rachael - Reception Supervisor on 9 Feb 2024
Hi Andrew! Thank you for your review. It is always a pleasure having all three of you stay with us! I look forward to seeing you again soon.

6/10 Okay

Bobby

Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 10 Feb 2024
Hi Bobby! Thanks for your review. We hope to see you again!

10/10 Excellent

Jeenah

Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 20 Mar 2024
Hi Jeenah! Thanks for your review!

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Spacious, clean, nicely finished
Stayed 2 nights in Jan 2024
Response from Rachael - Reception Supervisor on 6 Feb 2024
Hi Angie! Thanks for your review. I am happy you had a fantastic stay with us. We hope to see you again soon!

10/10 Excellent

J

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Rachael - Reception Supervisor on 6 Feb 2024
Hi there! Thanks for your review! We hope to see you soon!

8/10 Good

Leslie

Stayed 1 night in Jan 2024
Response from Rachael - Reception Supervisor on 6 Feb 2024
Hi Leslie! Thanks for your review! We hope to see you soon!

8/10 Good

Susan

Stayed 2 nights in Jan 2024
Response from Rachael - Reception Supervisor on 22 Jan 2024
Hi Susan! Thanks for your review!

10/10 Excellent

Darius, Buffalo

Stayed 3 nights in Jan 2024
Response from Rachael - Reception Supervisor on 10 Feb 2024
Hi Darius! Thanks for your amazing review! We hope to see you again!

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024
Response from Rachael - Reception Supervisor on 22 Jan 2024
Hi Susan! Thanks for your amazing review!

8/10 Good

Ruth

Beautiful hotel but disappointing arrival
Beautiful hotel and possible the nicest room I’ve ever stayed in. My only negative with the hotel was I’d communicated we were travelling to Glasgow for a wedding and if possible could we have a early check in, which the replied saying they would aim to prioritise getting the room ready. Great! But once we arrived we were told this wasn’t possible due to maintenance. And after asking if there was somewhere we could get changed and ready the only offer to us was a toilet on the first floor. So no plug to do hair ect. Which after a 3 hour car journey was disappointing.
Stayed 1 night in Jan 2024
Response from Kishan Patel on 20 Jan 2024
We sincerely apologize for the inconvenience you experienced. Your feedback is valuable to us, We will work on the issue and try our best to improve our services.Please let us know prior your next visit to us, we will make sure you have a comfortable stay.