Rooftop terrace
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Reviews of Hotel Balwas

2.5 out of 5
Hotel Balwas
323, Opposite Super Cinema, MS Ali Road, 12th Lane, Grant Road, Mumbai

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 2 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Few improvements will make this a great hotel
Booked on-line easy check in, room clean. Bathroom was pretty clean. Great wifi.helpful staff.Except the the bed linen it didn't feel clean. Cushions had lots of blood like stains which you could see through the covers. I used my own blanket and used a Tshirts over the Cushions. When i complained they didn't think it was a big deal..as im from the uk my expectations of cleanliness was very high compared to there's.
Stayed 1 night in Jan 2024

4/10 Poor

Zahra

Stayed 1 night in Oct 2023

4/10 Poor

Makoto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay next time.
Stayed 1 night in Apr 2023
Response from Shehzad Shaikh on 2 May 2023
Dear Guest, Greetings from Hotel Balwas, Thank you for the review, please elaborate the thing which is not best in order to improve the same. Hope to serve you again in near future.

6/10 Okay

Munavver

Liked: Cleanliness, staff & service
It was a pleasant stay.
We had booked at the last moment with not much other options but were pleased with the overall experience when compared to the room price . Only basic ameneties were provided but the hotel staff was very cordial and helpful especially one person named TIRATH .
Stayed 2 nights in Jan 2018
Response from Hussain khan on 16 Feb 2018
Dear Munavver, Greetings from Hotel Balwas,Mumbai !!! We thank you for booking with us, and thnak you so much for your valuable review of your recent stay. We are sorry you were unhappy, we'll work hard to fix issue you experienced. Thanks for letting us know.