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"Staffs are not supportive. Specially the receptionist. "

"Awesome Stay, food is ok "

"Excellent professional staff,prompt service, good food and very friendly people "

"Very clean rooms, helpful staff, excellent breakfast spread. It's a well-maintained property. If I visit Kanpur again, I will definitely consider staying here."

"The Hotel is well located in a quiet area of Kanpur. Rooms and overall hardware, amenities etc are decent for a tier 2 city. However, the team needs a lot of work in terms of service, communication and basic hospitality training. We got a feel that they meant well; however lacked professional training and the soft skills were totally missing. The Regenta parent brand; being a part of Royal Orchid Hotel group, needs to step in and make sure the franchises are training their team as per the "Regenta" corporation standards; as it definitely did not reflect in the services we experienced during our stay. Overall, a decent one nught stay in Kanpur. "

"Infrequent running hot water. No bodywash in the washroom."

"Rooms are fine but from washrooms drainage smelling badly "