Dear Anthony, Thank you for your review regarding your stay at the Extended Stay America. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay. Thank you again for your feedback, and we look forward to seeing you on your next visit.Sincerely,Hotel Management

Dear Kimberly, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.Sincerely,Hotel Management

Dear nicole, We appreciate your excellent review. We are pleased to have exceeded your expectations and provided you with a positive experience at our hotel. Your feedback will be shared with our team. Thank you for sharing your experience, and we eagerly anticipate the opportunity to host your future visits at Extended Stay America.Sincerely,Hotel Management

Dear Osmar, Thank you for choosing our hotel and sharing your experience. We are sorry we did not meet your expectations and apologize for any inconvenience you may have experienced while here with us. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit.Sincerely,Hotel Management

Dear Mark, We appreciate your feedback and regret if your experience did not meet expectations. Guest satisfaction is crucial, and we apologize for any shortcomings. Your insights are valuable, and we'll use them to improve our services. If your travels bring you back to the area, we hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management

Dear John, Thank you for your honest feedback about your recent visit. We deeply value providing considerate and attentive service to our guests, so we apologize for any inconvenience you may have experienced upon your arrival. Rest assured, we will take the necessary steps to rectify the situation and aim to provide you with the excellent hospitality you deserve on your next visit. We value your feedback and hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management

Dear Greg, Thank you for reviewing our hotel. We regret that the room you requested was unavailable, and we apologize for any frustration this undoubtedly caused. We know our apologies will not make up for the inconvenience, but we indeed are sorry. Thank you for your feedback, which is much appreciated. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the area.Sincerely,Hotel Management

Dear Keith, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management

Dear Nathalie, Thank you for choosing us and sharing a review of your stay. Your experience does not reflect our usual standards, and we apologize for the challenges you experienced and any inconvenience with your reservation and the state of the room. We'll investigate these issues further and address them to ensure a better experience for our guests. We appreciate your valuable feedback, and we hope you consider giving us another opportunity to provide a more positive experience in the future. Thank you for sharing your concerns, and we regret that your stay was not up to your expectations.Sincerely,Hotel Management

Dear Cheryl, Thank you for sharing your feedback. We appreciate your feedback and apologize for your inconvenience during your stay. It's important to us that your experience is as seamless as possible. Your comments have been noted, and we will work on improving our procedures. We value your business and hope to provide you with a more enjoyable stay in the future. Your comfort and satisfaction are our top priorities.Sincerely,Hotel Management

Dear Anita, Thank you for sharing your experience. We regret any inconvenience caused by the odor in your room. Your feedback is essential, and we'll address this matter with our team to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management

Dear Eder, Thank you for your enthusiastic recommendation of our hotel. We're delighted to hear that you had a positive experience during your stay at Extended Stay America. Should you have any additional feedback or specific highlights from your visit, please don't hesitate to share. We look forward to hosting you again in the future.Sincerely,Hotel Management

Dear Walt Taormina, Thank you for being our guest and sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback or concerns, please feel free to share them with us. We value guest feedback and continually seek ways to improve our services. Thank you for staying with us.SincerelyHotel Management

Dear Guest, We apologize for any inconvenience you experienced during your stay. We appreciate your input and will address these concerns to improve our services. Your comfort and satisfaction are important to us, and we hope you'll consider staying with us again in the future, where we strive to provide a more pleasant experience. Thank you for bringing these issues to our attention.SincerelyHotel Management

Dear Tod, Thank you for taking the time to review your stay with us. We are sorry to hear that you were disappointed with the breakfast options on the morning of your departure. We strive to provide a variety of breakfast items for our guests, and we apologize that we were unable to meet your expectations on this occasion. We are glad to hear that you enjoyed the coffee, though. We appreciate your feedback and will use it to improve our services for future guests. We hope you will give us the opportunity to make it up to you.Sincerely,Hotel Management

Dear Tiffany, Thank you for choosing us. We are sorry for not meeting your expectations. Our team works hard to keep the area clean and fresh; therefore, we regret if they overlooked a few issues in your room's preparation, and we apologize for the inconvenience. We have discussed this with our housekeeping and maintenance staff, and steps are being taken to ensure this is not repeated. Also, we regret the service issues you encountered with the payments; we shall instruct our concerned individuals to be careful with these issues from now onwards. Please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Management

Dear Holly, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your guest room. We will continue to keep striving for improvements at every turn, and your feedback is, indeed, instrumental towards that goal. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management

Dear Dawn, We are disheartened to read your stay with us was anything other than perfect. We agree that some areas in our hotel are beginning to show their age, and we are having similar discussions and have shared your feedback with the appropriate individuals for the future modernization of our hotel. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

Dear Jim, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management

Dear Kristy, Thank you for staying with us and choosing our location. We apologize for not meeting our commitment to providing clean and fresh accommodations. Your feedback has been shared with our housekeeping team for immediate review and action. We hope that this experience does not discourage you from staying with us again in the future. Have a safe journey!Sincerely,Hotel Management

Dear Edward, We appreciate your review and thank you for your feedback. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely,Hotel Management

Dear Jessica, Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely,Hotel Management

Dear Guest, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management

Dear Tennelle, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you enjoyed everything except the breakfast. We work hard to provide high levels of service so we meet our guest's expectations. We are sorry that you have missed out on the complimentary breakfast. We will share your compliments with our team to let them know their efforts are appreciated and to make them aware of the closing time for breakfast. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Robert, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear Jeremy, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. Sincerely,Hotel Management

Dear Vanessa, First, we sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will return so that we can provide you with a better experience. Sincerely,Hotel Management

Dear Curt, Thank you for sharing your comments. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Please reach out to us for further assistance, and we hope you allow us to change your experience on the next visit. Sincerely,Hotel Management

Dear Brian, Thank you for your review of our hotel. We are glad that you liked your stay overall. However, we would like to apologize for the issues you encountered during your stay with television. We will convey these concerns to the proper individuals, and we thank you for sharing this with us. We hope to have the opportunity to welcome you again soon.Sincerely,Hotel Management