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Citadines Connect Georgetown Penang

4.0 star property
Hotel with free local shuttle, steps from KOMTAR

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Garden
Exterior
Reception
Exterior
Restaurant
Citadines Connect Georgetown Penang in Downtown George Town offers a peaceful retreat. Relax in the Japanese garden, cool off in the outdoor pool, or stay fit at the gym. Free WiFi keeps you connected, and multilingual staff provide local recommendations.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is ₹6,634
₹7,439 total
includes taxes & fees
16 Oct - 17 Oct

Room options

Check availability for these dates

Tonight
Oct 7 - Oct 8
Check availability for tonight Oct 7 - Oct 8
Tomorrow
Oct 8 - Oct 9
Check availability for tomorrow Oct 8 - Oct 9
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Executive Studio

Down duvets, in-room safe, individually decorated

Executive Studio

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 2 Bedrooms

Down duvets, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 947 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | Down duvets, in-room safe, individually decorated

Deluxe Studio, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Multiple Beds

Down duvets, in-room safe, individually decorated

Deluxe Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio

Deluxe Studio | Down duvets, in-room safe, individually decorated

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (with View)

Down duvets, in-room safe, individually decorated

Executive Studio (with View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Down duvets, in-room safe, individually decorated

Executive Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
2 bedrooms
Down duvet
Bidet
Hairdryer
  • 366 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Classic Studio

Down duvets, in-room safe, individually decorated

Classic Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds | Down duvets, in-room safe, individually decorated

Executive Studio, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

Down duvets, in-room safe, individually decorated

Studio, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Twin

Down duvets, in-room safe, individually decorated

Studio Twin

  • Sleeps 2

View all photos for Executive Studio

Down duvets, in-room safe, individually decorated

Executive Studio

  • Sleeps 2

View all photos for Classic Studio

Shower, free toiletries, hair dryer, slippers

Classic Studio

  • Sleeps 2

View all photos for Executive Twin Studio

Shower, free toiletries, hair dryer, slippers

Executive Twin Studio

  • Sleeps 2

View all photos for Two-Bedroom Executive Room

Down duvets, in-room safe, individually decorated

Two-Bedroom Executive Room

  • Sleeps 4

View all photos for Studio Deluxe Twin At Block B

Down duvets, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2

View all photos for Deluxe Room Double At Block B

Down duvets, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Loft At Block B

Down duvets, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

View all photos for Studio Executive With View

Down duvets, in-room safe, individually decorated

Studio Executive With View

  • Sleeps 2

Studio Deluxe At Block B

  • Sleeps 2

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About the area

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • 1st Avenue Mall - 3 min walk - 0.3 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.3 km
  • Gurney Drive - 3 min drive - 2.3 km
  • Gurney Plaza - 5 min drive - 3.8 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang (PEN-Penang Intl.) - 26 min drive

Restaurants

  • ‪Drunken Gelato - ‬2 min walk
  • Starbright Coffee
  • ‪四囍糖水 - ‬1 min walk
  • ‪Sweetbar Cafe - ‬2 min walk
  • ‪St. Giles Executive Lounge - ‬3 min walk

About this property

Citadines Connect Georgetown Penang

Upscale hotel near KOMTAR
Citadines Connect Georgetown Penang provides amenities, such as a garden and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), a free local area shuttle and bike hire
  • A water dispenser, smoke-free property and coffee/tea in reception
  • Multilingual staff, a 24-hour front desk and a lift
Room features
All 143 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with satellite channels
  • LED light bulbs, housekeeping and desks

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JEN Penang Georgetown by Shangri-La

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  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,006 reviews
The price is ₹6,318
₹7,729 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 kilometres
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 35 for adults and from MYR 19.50 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting

We should mention

Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on 16 Oct 2025 start from ₹6,634.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Connect Georgetown Penang?

Limited spots are available.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citadines Connect Georgetown Penang?

Checkout is at noon.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps away from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and Prangin Mall are also within 10 minutes.

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Reviews

Citadines Connect Georgetown Penang Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 39 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 9 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

Reviews

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim hue

Na
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Ottimo hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication
Great location!
Stayed 7 nights in Aug 2024

8/10 Good

Vasily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

6/10 Okay

Jae Shin

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Stayed 2 nights in May 2025

10/10 Excellent

Serina

Liked: Cleanliness, room comfort, communication
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

10/10 Excellent

Jia Yuan Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

8/10 Good

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..
Stayed 2 nights in Feb 2025

6/10 Okay

Man Wai

Liked: Cleanliness, communication
So far so good
Stayed 1 night in Jan 2025

10/10 Excellent

Heather Joy

Liked: Cleanliness, amenities, communication
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Chi Chong

Liked: Cleanliness, amenities, property conditions & facilities, communication
The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!
Stayed 1 night in Feb 2023

10/10 Excellent

Ka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super Unterkunft mit schönen, sauberen Zimmern! Sehr freundliches und hilfsbereites Personal. Guter Zustand der Einrichtung. Nur zu empfehlen
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
얼리체크인을 해주시고 직원들이 친절하고 제공해주는 커피가 맛있어서 2점을 드리기는 했으나 1점을 주고 싶었습니다. 변기의 앉는 부분에 소변이 튄 것이 여러군데 그대로 있고(수많은 숙소에 묵어 봤지만 처음 겪었 습니다) 샤워기에 뾰족한 부분이 있어 약간 위험해보였습니다. 복도에 공기청정기가 있는데 그 소리가 너무 커서 객실에서 잠잘 때 방해가 되었습니다. 급하게 예약하긴 했지만 10만원이 넘는 금액을 지불하고 묵기엔 너무 아까웠습니다.
Stayed 1 night in Jan 2025

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

6/10 Okay

Yuyu

Liked: Cleanliness
不知是否為假日的關係，加上客房窗戶的隔音性不足，入住的兩晚，對街的民房一直傳來歌聲，直至晚上11-12點，真心感到不能好好休息!!! 但交通位置是無可挑剔的，可以悠閒的走至老城區。
Stayed 2 nights in Jul 2024

8/10 Good

Wan Yuan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Stayed 3 nights in May 2023

10/10 Excellent

Justin

Liked: Cleanliness, room comfort, communication
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024