Westgate Smoky Mountain Resort & Water Park

4.0 star property
Upscale spa hotel, walk to Wild Bear Falls Indoor Water Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Westgate Smoky Mountain Resort & Water Park

Photo gallery for Westgate Smoky Mountain Resort & Water Park

Exterior
Water park
Villa, 3 Bedrooms | Desk, laptop workspace, iron/ironing board, WiFi
3 restaurants, lunch served
Deep-tissue massages, Swedish massages, 2 treatment rooms, massages

Overview of Westgate Smoky Mountain Resort & Water Park

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
The price is ₹14,953
Price available on 21/04/2024

Check out the area

Map
Gatlinburg, TN
  • Popular LocationWild Bear Falls Indoor Water Park1 min walk
  • Popular LocationTraffic Light #35 min drive
  • Popular LocationAnakeesta5 min drive
  • Popular LocationTraffic Light #65 min drive
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Room options

Deluxe Villa, 1 Bedroom (Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Ceiling fan
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

Similar properties

About the area

Gatlinburg

Westgate Smoky Mountain Resort & Water Park is located in Gatlinburg. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Wild Bear Falls Indoor Water Park. Travelling with kids? Don't miss Anakeesta and Gatlinburg Space Needle. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk
  • Anakeesta - 5 min drive
  • Ripley's Aquarium of the Smokies - 5 min drive
  • SkyPark - 6 min drive
  • Gatlinburg Convention Center - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 64 min drive

Restaurants

  • Subway - 5 min drive
  • Loco Burro Fresh Mex Cantina - 6 min drive
  • Tennessee Cider Company - 6 min drive
  • Ole Red - 5 min drive
  • Gatlinburg Brewing Company - 5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale family-friendly hotel near Ripley's Aquarium of the Smokies
Close to Wild Bear Falls Indoor Water Park, Westgate Smoky Mountain Resort & Water Park provides mini golf, a playground and laundry facilities. Active travellers can enjoy amenities, such as ziplining and fitness classes, at this hotel. Treat yourself to a Swedish massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a health club.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), motorhome/coach/lorry parking and express check-out
  • A water park (surcharge), a gift shop and massage treatment rooms
  • A 24-hour front desk, barbecues and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free Internet access. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends; USD 10–50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 January to 31 January:
  • Water park

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access starts at 9:00 AM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 21 Apr 2024 start from ₹14,953.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lb per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

This family-friendly Gatlinburg hotel is within 1 mi (2 km) of Wild Bear Falls Indoor Water Park and Traffic Light #1. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 3 miles (5 km).

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 561 out of 1001 reviews" "
Rating 8 - Good. 183 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Diego

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The place was to loudly, people talking in the corridor at very late night, They make us waste our morning trying to sell the property to us, plus the manager was very rude. Won’t coming back again
Stayed 2 nights in Apr 2024

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice, clean, fairly new, and convient property. We arrived in the afternoon, so i assume they werent as staffed as they would be peak hours. The lodge staff member helping the family ahead of us was awesome and gave a wealth of knowlege about the area and resort. Thankfully i listened to their group as i waited over 15mins in line that was only us and them until our staff member came and assisted us. She gave us nothing for info and really had short answers for our queations like she was ready to go home or an inconvenience. Property is nice but i dont think the web sites convey enough how big the property is. There must be 100 condos on this small side of a hill with each having 6-12 units in them. Parking is pleantiful but every space fills by evening. I also would have liked to have been able to pick or have an option of where our accommodations were. There are buildings to stay at the base of the hill - and there are places to stay at the top that have great views! Ours was by the road and noisy most of the night. I will warn it is a STEEP drive up and be sure you have good breaks to drive down. 3 pools besides the waterpark all of which are quite small. House was nice and clean and lovley bedding and wonderful big heavy pillows! BIGGEST surprise was the added $30 night resort fee. It is at the bottom of expedia mentioned when i went back but you might miss that. I asked whats it for, staff saidforselfparkingREALLY
Stayed 1 night in Mar 2024

8/10 Good

Micaela, Waukesha

Stayed 3 nights in Mar 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give Westgate a 10/10! My family and I enjoyed our stay at this property. The staff was friendly, the food was delicious, and the local attractions were fun. Our age range was 12 to 65. There was something for everyone.
Stayed 6 nights in Mar 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort between pigeon forge and gatlinburg. Across the street from the visitors center. Nice pools, mini golf. Only thing that is weird is you have to pay for the water park at the same rate someone off the street has to pay.
Stayed 5 nights in Mar 2024

6/10 Okay

Kanisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My stay was okay , the staff didn’t really know a lot of answers to my question but overall it was okay. But I will say the family style breakfast was the best breakfast I had in a while .
Stayed 2 nights in Mar 2024

2/10 Terrible

Derek

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Rian

Liked: Cleanliness, staff & service
M
Stayed 2 nights in Mar 2024

10/10 Excellent

Georgena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Mar 2024

8/10 Good

Nitia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cabin style rooms.
Stayed 6 nights in Mar 2024