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Seasonal outdoor pool
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Guest reviews

3.6/5 Good
949 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business Services
  • Room service

Map

Explore the area

Popular LocationDolly Parton's Stampede Dinner Attraction7 min walk
Popular LocationDollywood9 min drive
Popular LocationLeConte Center At Pigeon Forge10 min drive
AirportKnoxville, TN (TYS-McGhee Tyson)58 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Exclusive Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsExclusive Room, 2 Queen Beds
  • Comfort Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsComfort Room, 2 Queen Beds
  • Standard Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Grand Room, Multiple Beds

    Room amenities

    • Sleeps 8
    • 4 Queen Beds
    More detailsGrand Room, Multiple Beds
  • Luxury Room, Multiple Beds

    Room amenities

    • Sleeps 6
    • 3 Queen Beds
    More detailsLuxury Room, Multiple Beds

About this area

Pigeon Forge

Located in Pigeon Forge, Evergreen Smoky Mountain Lodge & Convention Center is near theme parks. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood and Island at Pigeon Forge. Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift are not to be missed. Spend some time exploring the area's activities, including golfing, downhill skiing and rafting.

Visit our Pigeon Forge travel guide
Map
Popular Location

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 7 min walk
  • Pigeon Forge Factory Outlet Mall - 4 min drive
  • The Comedy Barn Theater - 5 min drive
  • Dollywood - 9 min drive
  • LeConte Center At Pigeon Forge - 10 min drive

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 58 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast.

About this property

Evergreen Smoky Mountain Lodge & Convention Center

3-star lodge, walk to Dolly Parton's Stampede Dinner Attraction
Along with a 24-hour business centre, this smoke-free lodge has a conference centre and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a computer station and a corner/local shop are on-site. All 122 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and TVs with cable channels. Room service, coffee/tea makers and free local calls are among the other amenities available to guests.
Evergreen Smoky Mountain Lodge & Convention Center offers 122 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pigeon Forge lodge provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2018.

Recreational amenities at the lodge include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
Follows industry sanitisation guidelines of enhanced cleanliness

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Local area shuttle (surcharge) up to 10 miles

Food and drink

  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (12000 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 27-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within the same county as the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

The seasonal pool will be open from March to November

Property is also known as

Ramada Pigeon Forge South Hotel
Ramada Pigeon Forge South
Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
Ramada Inn Pigeon Forge Tn
Pigeon Forge Ramada Inn
Ramada Wyndham Pigeon Forge South Hotel
Ramada Wyndham Pigeon Forge South
Evergreen Smokey Mountain Lodge CVA
Evergreen Smoky Mountain Lodge Convention Center
Evergreen Smoky Mountain Lodge & Convention Center Lodge
Evergreen Smoky Mountain Lodge & Convention Center Pigeon Forge

Frequently asked questions

Can I cancel my reservation for free at Evergreen Smoky Mountain Lodge & Convention Center and receive a full refund?
Yes, Evergreen Smoky Mountain Lodge & Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Evergreen Smoky Mountain Lodge & Convention Center cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this lodge?
Self-parking is free at this property.
What time is check-in at this lodge?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this property located?
Situated in a national park, this lodge is 0.4 mi (0.6 km) from Dolly Parton's Stampede Dinner Attraction, and within 3 mi (5 km) of LeConte Center At Pigeon Forge and Island at Pigeon Forge. Dollywood and Titanic Museum are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Evergreen Smoky Mountain Lodge & Convention Center

3.6
5 - Excellent
238
4 - Good
334
3 - Okay
201
2 - Mediocre
114
1 - Poor
62
3.6
Cleanliness
4.1
Service and Staff
3.2
Amenities
3.4
Property condition

3/5

  • Liked: Cleanliness
  • Disliked: Amenities

The room looks nothing like the pitchers but was very clean

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was there on vacation for a week and my kids really loved it It really didn't bother me not having housekeeping We are already planning our next trip and will be def. be staying here again

Stayed 1 night in Jul 2020

1/5

    Booked w/ Expedia and rec'd email deposit could not process. Expedia contacted them and was told my reservation was fine. I show up and they cancelled it and charged me $203.13m MORE than my reservation THEY cancelled. Then, no one was cleaning rooms and you had to take your towels down. Someone went in my room and stole my Costa Del Mar sunglass case that had my prescription glasses in them as I was wearing contacts. Was told they submitted my refund.....10 days later not even showing as pending on my credit card.

    Stayed 3 nights in Jul 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 6 nights in Jul 2020

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      Do yourself a favor and NEVER stay at this hotel. It's disgusting. You can't walk barefoot in your own room because the floors are not cleaned and turn the bottom of your feet black. It is NOT clean at all. Everything is broken. Our bath tub had a huge hole in it! We had mushrooms growing from the floor in our room! Managers refused to refund us!

      Stayed 2 nights in Jul 2020