Search Spa Hotels in Gatlinburg

"The breakfast was awful. It took the kids so long to get pancakes the machine was so slow . No fresh fruit. No pastries. The house keepers was very loud in the mornings yelling and screaming in the hallways!! And at about 4 somebody would be delivering carts to the floors and sounds like they would be throwing them out the elevator waking us up!! Don’t go here if you want to relax !!"

"We arrived early on a Wednesday and knew we wouldn’t be able to get into the rooms. No problem. She said she would call us when they were ready. Called my friend but not me. Nothing was said then about the pool. Once we went to get our keys at 4 is when they told us the pool was closed til Sunday. We booked this hotel because of the indoor pool for our kids. Had we known that it was closed I would’ve canceled and booked somewhere else. Room was nice but definitely not super cleaned. We weren’t told that they don’t come and give new towels. So when we got back to our hotel at 9:30 at night I had to walk all the way up to the check-in which is a different building up the street to get new towels. Because you have to take your dirty towels turn them into laundry between the hours of 9 and 3 to get new ones. We weren’t told this at check-in. Laundry is also at the very back of the property. So it was a hike just to get there too. Extremely inconvenient when you have little ones. We probably would not return to this location. You could spend just a little more money and stay at the hotel next-door that had an indoor pool as well as a breakfast buffet option to purchase. "

"The property is definitely dated, but we weren’t expecting luxury accommodations, especially for the price. Staff was great and the location was perfect. Close to the activity but far enough away to be quiet at night. The free trolley has a stop right by the front desk making access to the area very easy. Will definitely stay here again."

"Clean room nice staff pool clean breakfast cheap"

"The highlight was that were was a ton of bear activity, even in late March as this hotel backs up to the national park. The bed was comfortable. Nighttime staff was not much help, and they seemed understaffed (couldn't get a towel for the pool area. The hotel grounds were nice. Would consider staying again."

"Not directly on strip but just behind a hotel that is… easy walking to the strip from here through the parking lot. Very nice hotel, clean. Only down fall was that the bed was firm, but no big issue and just my opinion. ‘Tis hotel for s worth the extra money. Parking was $15 a day just fyi."

"Everything was great and we will definitely stay here again"

"The hotel smelled terrible, there was a fire that closed some amenities that we were aware of before checking in. Our room was dirty and had several bugs in it. Our door didn’t close completely allowing sun light and smoke to fill our room. And the staff in the office were very rude and made it seem like everything was our fault when we tried to talk to them about our concerns."