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From the first moment of our arrival to the minute we left, the staff were phenomenal and really made this feel like a special holiday! They really could not do enough for us! Beautiful hotel, beautiful little town and an amazing holiday!

Our second visit to the property was beautiful and peaceful as before. I would prefer the rooms to be cleaned after10am allowing time to shower, enjoy breakfast and to tidy away our personal belongings for the cleaner. We particularly liked the pretty setting and the authentic Canarian country house atmosphere. The tea and coffee facilities available to guests was really helpful too.

A most enjoyable stay. Sonja and Miguel could not have been more helpful. When we decided to reduce the length of our stay by one night so that we could be nearer the international airport, Sonja found and booked another hotel for us. How's that for understanding and service? Strongly recommended hotel.

This hotel exceeded every expectation and more. Hotel rooms are on the smaller side, but everything is modern, clean and useful. Bathrooms are very nice and general location is stunning. Grounds are really well kept, staff are amazing and pool area is so nice with a fantastic view Plenty of local restaurants within easy walking distance which are a fantastic Will be in a rush to come back

Outstanding stay. 5 stars in all areas.

This is a wonderful relaxing hotel , loved it

Very pleasant experience, staff friendly and attended to you needs

We stayed in Casablanca Apartments July 14 to July 29, a family of four in a 2 bedroom apartment. Our stay was very pleasant and comfortable: 1: Staff: Very professional and pleasant- helpful and friendly - receptionists, bar staff, maids all provided excellent support 2: Apartment: Great size, kitchen well equipped- you need to bring nothing, there is even an oven and juicer, , all has marble floor, nice balcony, TV has 8 English channels, Film 4 BBC1 - BBC 2- ITV-Gold-24 hrs News etc ...

An excellent relaxing stay, great rooftop area with pool. Breakfast was delightful. Comfy beds. Would recommend free parking at the harbour approx 800m away.

Brilliant for those wanting to explore the volcanic area. Quiet and excellent star gazing. Food a little expensive but good quality. Very romantic,I proposed here.

Service is on point, really amazing staff. Lorena at reception was very helpful. Rooms are nice and spacious. Pool staff were so nice, especially Ginscar. Breakfast could be better, the sausages were very oily and the hollandaise sauce on the eggs royal was not hollandaise, expect better from the Ritz. Housekeeping didn’t clean our room on the second day sadly, think there might have been a confusion when we asked them to come back later.

Nice hotel. Excellent pool and rooftop bar. Big bed and comfortable room. Service very good when shower was faulty (fixed in 10 minutes). Parking in front of hotel is limited. Had some problems with lifts not working. Hotel is being run at very high occupancy and sometimes had to que at breakfast for a few minutes. Overall we were happy with the facilities and quality/price. This is a good quality hotel but with a few minor niggles.

The hotel is very peaceful, set just inland and on the edge of a high class golf course. The reason it is quiet is that there is nothing close to the hotel apart from the golf course and transfers from the Tenerife South airport take over an hour and cost around the hundred euro mark - a hire car is therefore a must! The staff are superb, all entering into the spirit of the New Year break, with gala dinner etc. Meals and all hotel costs were reasonable and of high quality with both buffet...

A very nice long weekend stay. Felt very welcomed with friendly staff. Pools and views great too!

It was our 4th stay at the hotel and we felt at home straight away. We had a beaitiful suite overlooking the sea and even had sun beds on our terrace. The staff are always friendly and very helpful. The breakfast was excellent and had a vast choice of everything you could ever want. We had a super time and can't wait to go again next year.

Overall myself and my girlfriend enjoyed a brilliant stay at this hotel, all the staff are extremely helpful and friendly. Our room had a decent view but wanted an upgrade spoke with reception and gave us a few to choose from with a price of course but well worth it as we got a fantastic panaramic view. If your taking a taxi to the airport I'd buy a ticket from reception as it's a fixed cost of €26... also complimentary room after checkout helps if you have a evening flight home but want to...

The hotel is beautiful throughout, the choice of pools is amazing, the location is clean safe and a short walk to beaches and restaurants, the staff are so helpful and friendly. One of the best hotels we've ever been to.

This hotel is overall fantastic. The service is first class and it's spotlessly clean. There is no beach as such although there are two a short walk away. Food and drink at the hotel is expensive but there are several restaurants close by within easy walking distance. This hotel is in the upmarket area so these restaurants are also quite pricey so bring twice the money and half the clothes! The staff are first class and 100% friendly and professional and the rooms are of the highest...