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"Overall, it was a good stay. Staff were nice and polite, however there were some issues like beds were too small, Areas around the pool was not well maintained. Hotel was listed as 5 stars, but I would say 4"

"Breakfast menu is adequate and the room was cool."

"Clean room. Walkable to megamall"

"Clean room"

"Room is spacious and room service calls were attended promptly. Thank you. Buffet breakfast is RM35. Salad not fresh. Nice to have a gym. One machine out of order and dumbbells have missing piece. It was locked even though was operating hours. Had to call personnel to unlock. "

"1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. "

"Great"

"A tired, dirty and dilapidated hotel…"

"This place needs major upkeep. The room was disgusting. We supposed to stay two nights. No way, we left the next day and booked another hotel. I lost my money in the night we didn’t stay, but it was worth it. Also had a major ant problem. Wife couldn’t sleep as she said she kept feeling thing crawl on her."