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Reviews of Motel 6 Galveston, TX

2 out of 5
Motel 6 Galveston, TX
7404 Avenue J, Galveston, TX

Reviews

6.6
Rating 10 - Excellent. 267 out of 1004 reviews" "
Rating 8 - Good. 223 out of 1004 reviews" "
Rating 6 - Okay. 175 out of 1004 reviews" "
Rating 4 - Poor. 124 out of 1004 reviews" "
Rating 2 - Terrible. 215 out of 1004 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

mirna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We like everything but room had a cigarette smell
Stayed 1 night in May 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ann

Disliked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Not a super location but, you get what you pay for. I would stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service
Very friendly staff, nice room, comfortable and clean. On the other hand, the hotel needs exterior repair: pieces of rotted fascia board fell in front of my room.
Stayed 4 nights in May 2024

8/10 Good

Claudette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner was hard to adjust.
Stayed 1 night in May 2024
Response from Brand Experience Team on 22 May 2024
Hi Claudette,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

DEBORAH

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in room. Bedbugs in another room they tried to give me. Noisey people! Horns honking in the parking lot. Freeway noise, homeless people hanging out. People smoking in front of my door. The girl at the desk was nice , but could not fix the issues.
Stayed 1 night in May 2024
Response from Brand Experience Team on 22 May 2024
Hi Deborah,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and the property is good for the price.
Stayed 1 night in May 2024
Response from Brand Experience Team on 22 May 2024
Hi AmberWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! The room was clean and the parking was easy and convenient. It's right off the highway so it's a little noisy if you go outside but other than that I loved it!
Stayed 1 night in May 2024
Response from Brand Experience Team on 22 May 2024
Hi BrookeWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

Helen, Sulphur Springs

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 May 2024
Hi Helen, We hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6

6/10 Okay

Esperanza

Travelled with family
Liked: Staff & service
I requested an accessible room and none were available. We had to be on the 2nd floor. Glad my mom can climb some stairs or we would have had to make other accommodations. The check in employee was helpful and apologized for the inconvenience.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Marsha

Travelled with partner
Liked: Property conditions & facilities
Overall good for a night
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

roy, kyle

Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 10 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Larry

Disliked: Cleanliness, amenities
No coffee pot in the room no microwave phone did not work no water pressure hot water took 7 minutes to get hot only one ice machine at the office and you had to walk a block to get to it towels were left on the bed and I put up in the bathroom I would not recommend this place to anybody no internet no swimming pool bad access to highway on a scale of 1 to 10 this would be a minus five USB ports did not work I'm 68 years old and I have never been a hotel that was this bad
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Larry,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Matthew

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, door did not shut properly, tv did not work, no parking at all.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Matthew, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Angela

Stayed 1 night in Apr 2024

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Theodore, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

6/10 Okay

Christie

Decent for a quick trip
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Christie, Thanks for your review, we really appreciate the support.Natalie #Team6

6/10 Okay

Oscar

Stayed 2 nights in Apr 2024

2/10 Terrible

Han

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
high price and terrible condition
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Han,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a mess not to the staff or place just ppl can’t park other wise great place convenient no traffic
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Reyna,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Robin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
looked like a crack house we saw homeless in the parking lot , the motel was right off the freeway , we called expedia and canceled this is mot the motel 6 on the sea wall this is the motel off of j ave but we booked the one on the sea wall we were catfish was scary and we felt uncomfortable and unsafe
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Robin,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Rebecca

Travelled with group
Disliked: Amenities, property conditions & facilities
Property was missing standard furniture and features. Nothing like the pictures.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The concerns I had the management handle quickly. The staff was all very friendly.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

richard

Liked: Staff & service
Disliked: Cleanliness, amenities
Location is the best thing about this motel
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

LaDonna

Stayed 1 night in Mar 2024

6/10 Okay

Donald

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Didn’t like the nasty ac units
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Donald,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excellent

chrissy

Stayed 1 night in Mar 2024

8/10 Good

joel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Joel,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Eileen

Travelled with partner
Misty was wonderful. She does it all checked us in early, found us a handicapped room on first floor, and even helped with luggage. Wonderful worker and lady.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had no refrigerator and the room smelled like mold.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Ian,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 29 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Chantel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff! Just FIX THE WIFI SERVICE AND THIS PLACE WILL BE GREAT!!!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Chantel, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy and smelt awful.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Thomas,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Diana

Travelled with family
Disliked: Cleanliness
They need update there is no microwave and a table in a room it's really conviniated to have in a room on the wall bed has glass broken under the bed I was in room the ladie Maria is the one who clean the room it said on the bulletin
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
It seems a remodel is in the process. Our room was mostly redone & was on it's way to being nice. The fan in the bathroom was very loud & other patrons were as well.There was an employee smoking on the staircase leading to our room so that was unpleasant. The lady that took care of this morning was so sweet! Others patrons checking in last night had no water in their room & were set up in another room thank goodness!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Tonisha

Stayed 1 night in Mar 2024

6/10 Okay

Carmen L.

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto estaba limpio y comodo por el precio por dia. Solamentene necesita cafetera y micronda . No hay restaurante adcesible para caminar.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
If you want to save a dollar it's all well and fine but sacrifices will be made. They do have a roach problem and in a very noisy location. The outside is clean and presentable. Room was clean but after getting comfortable and noticed roaches running around my room. Nothing as far as amenities within walking distance
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Richard, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Tonisha

Stayed 1 night in Mar 2024

8/10 Good

Gregg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Motel 6 Galveston, TX was a nice place to spend the night. There are not a lot of frills, but that is not needed for just a convent one or two nights stay. As well, I noticed a few maintenance issues on the exterior, but the the next morning someone was addressing them. In addition, there are many dining options near by, along with the beach. You cannot beat the price, and its location was great for access to island.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Gregg,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Robert S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and very quiet
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Robert S., We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Limor

Disliked: Cleanliness
Never stayed there … but I’ve think I can say some things…
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is next to a lumber yard. The yard starts early and the forklifts make a lot of noise with their back up horns blasting all the time. Don't plan on sleeping in late!
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

jason

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and economical.
Stayed 1 night in Feb 2024