6/10 Okay
Mikako, Northbrook
21 May 2024
Liked: Staff & service
The staffs were friendly and helpful. The things i didn't enjoy were the small from the smoking area near the elevators and crowded lobby and the dining room. The hotel must be popular with the tour groups, which caused the heavy traffic at these areas often. The hotel staff mentioned and advised me to give extra time to go to the breakfast, but we gave up the breakfast one of the days because there was a waiting line to be seated. I wish the hotel comes up some solutions when they have a large tour groups. The last thing i would like to mention that you need a pair of very comfortable shoes. You would need a lot of walking to stations and stores.
Mikako
Stayed 3 nights in May 2024