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Reviews of Hotel Route - Inn Kawaguchiko

3 out of 5
Hotel Route - Inn Kawaguchiko
366-1 Asakawa Fujikawaguchiko-cho, Minamitsuru-gun, Fujikawaguchiko, Yamanashi-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 384 reviews" "
Rating 8 - Good. 183 out of 384 reviews" "
Rating 6 - Okay. 49 out of 384 reviews" "
Rating 4 - Poor. 9 out of 384 reviews" "
Rating 2 - Terrible. 3 out of 384 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can afford . It s better to get lake vore room in the front -- it's additional $50 USD but you get the lake view.. if you stay in the back you only see the old ugly trees and cement wall
Stayed 1 night in May 2024

10/10 Excellent

chona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our room the Mount Fuji view was spectacular and we have great photos. Although the next two day were filled with heavy rain, I felt sorry for the other tourists; who could not enjoy the Mount Fuji view. But we had a wonderful time and much thanks to the friendly staff. Aloha.
Stayed 2 nights in Apr 2024

8/10 Good

Hayley

Travelled with group
Liked: Cleanliness, amenities
The stay in this hotel was pleasant. Breakfast was great, fresh and various options. Onsen bath on the 6th floor was clean and facing the lake and part of Mt Fuji and at night beautiful! Location is good, city buses are just at the door step. Note…lots of restaurants in the area closes 8pm. The only thing “bad” is the lack of communication and signage in English, letting the guest know that shuttles to Kawaguchiko station are available if booked the day before upto 9pm. Otherwise, great stay overall. Bang for your buck!
Stayed 2 nights in Feb 2024

10/10 Excellent

Hsun-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Monina

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Wanpen, Jackson Height

Liked: Cleanliness, staff & service, property conditions & facilities
Big fat on San Tomas potion stop wheel of fun is lag stop very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good view from room
Stayed 1 night in Nov 2023

8/10 Good

Sock Fang

Near the station
Stayed 1 night in Oct 2023

6/10 Okay

Rosalina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

NASREEN

Stayed 1 night in Sep 2023

10/10 Excellent

Gloria

Stayed 1 night in Apr 2023

8/10 Good

Thanaboon, BangBo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff there are onsen on top of building visible Mt.Fuji
Stayed 1 night in Apr 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night special
Good hotel for a stop over
Stayed 1 night in Mar 2023

10/10 Excellent

Chommanart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location! The hotel is at Lake Kawaguchi-ko, and you can see Mt. Fuji from the hotel (If the weather and Sky are clear). The room is clean with all equipment, also the onsen with an Mt.Fuji view. We will go back again.
Stayed 1 night in Feb 2023

6/10 Okay

chun fai

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is old but overall it is clean. It is more expensive compare to the other Route inn hotel that I stayed. Also my room was facing the back so no view at all. The main purpose of the visit is to see Mount Fuji. I only spent one day in the area. If I knew the situation before; I would book the hotel outside the area and simply made a day trip to Mount Fuji. It does not worth to pay the extra money to stay overnight. In addition, the breakfast buffet is only average. The staff is friendly but not very straight; my wife asked if we can fill up my thermal with hot water but was being turned down.
Stayed 1 night in Feb 2023

8/10 Good

John, Janesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Dec 2022

8/10 Good

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Yauwanta

Stayed 1 night in Nov 2022

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay, but Staff Need Training
A nice large hotel located on Lake Kawaguchi. The rooms seem rather new or remodeled recently. The spa and breakfast buffet were nice. The only problem was when I checked in I told the staff that I lived in Japan, but they wanted to copy my ID card anyway, which is not the law. If they don't keep such information for Japanese they have no right to keep it for foreigners. Also they should have offered to keep my bag for me at the front as it was 2 pm and I wasn't intending to wait in the lobby until they would give me the key to my room.
Stayed 1 night in Nov 2021

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Martin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice value hotel in a great location. Can be a bit crazy if large tour group is there though. Hotel provides pickup at train station in the afternoon. Has public bath on top floor. Crab legs for dinner if you get the half board.
Stayed 2 nights in Dec 2019

10/10 Excellent

PAT HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was functional but the staff were better. Their aim was to please and they did their job well. The hotel was clean and well run and apart from the hordes of tour groups it does fit the bill for an economical spur of the moment trip.
Stayed 1 night in Jun 2019

8/10 Good

Van Allister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and hotel
Amazing location and hotel
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel to stay in.
Nice hotel to stay in and the staffs are friendly and efficient. Free pickup and drop off from Kawaguchiko Station with certain timing. We have a wonderful view of the lake and part of Mt Fuji from our window.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Great room size and view of Fuji. Sporadic wifi at best, didn't work in the room most of the time so you may need to go to the lobby for wifi. Other than that a great stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Sylvester

A good budget place to stay with decent free breakfast. Room was small. View of Mt Fuji view is good infront of hotel, but better view just a 5 minutes stroll away. A restaurant with good food just beside it.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is quite OK ,breakfast is fine and good location
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, kind staff, shuttle service from/to train station, own hot bath with view of Mt. Fuji, another restaurant nearby, smartphone with internet provided for free, tasty breakfast.
Stayed 1 night in Jan 2019

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Great views from 6th Floor. Good breafast buffet. Friendly staff. Quick check-in.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Average Service, with a ok view
This hotel is now accepted too many tour groups, therefore it is packed during breakfast and bath time. The service is just so so as Japan standard, not really friendly
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
can see a half of Fujisan in front of the hotel and from onsen. breakfast time is too short. bed is hard.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable but adequately comfortable and satisfying accommodation and hospitality.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Old and Small Room , but Expensive 😑
Too Old And Dirty , Not much Toiletries provided, Use Bad Quality Things , like Toilet Paper is so thin and rough . Room Too Small , usd 120, but No Dinner , Breakfast is not much good food , not much choice .
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

M.L, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had the view of the Lake Kawaguchiko and Mt Fuji. It was so beautiful. The room was spacious, nice and clean. Provided complete toiletries. Given keys for private onsen for me and my husband. Breakfast was excellent. The Shuttle van took us to the Kawaguchiko Station at our convenient time. Staffs were friendly and honest by recommended us for the dinner at Konami. It was the best valued hotel for what you paid and what you got.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lake and Mt View
View of Lake Kawaguchi right in front, Mt Fuji is at the right corner and can be seen when the weather is clear. Main downside : Bed is on the harder side and Wi-Fi signal is weak & poor.
Stayed 3 nights in Aug 2018

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kawaguchiko stay
The hotel took a long time to find our reservation and kept saying that they couldn't find our reservation on their system. Room is small but comfortable. Onsen and breakfast were nice.
Stayed 1 night in May 2018

6/10 Okay

Sok Man Esther

Disliked: Staff & service

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the location!
Stayed 1 night in May 2018

8/10 Good

CC, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with reasonable price
The staffs didn't speak English very well but they tried hard to help you. The hotel offers one way transfer from the station to the hotel and return transfer from the hotel to the station on the next day but you have to book one day earlier. If you are taking public transport, it is number 13 bus stop of the red line, very close.
Stayed 1 night in Apr 2018

8/10 Good

Amit, London

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with the lake view but rude restaurant staff
The front office girl at reception when I checked in was nice and helpful. The hotel reception staff is fine overall. However, I had a bad experience with the restaurant staff. I was 15 mins late for the breakfast (was not aware the breakfast timing as no mention anywhere in English) and there was someone eating there and the restaurant was open. I was taking some vegetarian stuff (whatever little was there) to eat but suddenly the waitress came and started saying it was closed and she took the tray away from me and I had to leave. There was buffet food still there and was uncleared and a guest eating as well. Therefore, I thought this was very rude and I was just asking for 5 or 10 mins.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very good, except the WiFi receiver is poor!
Stayed 1 night in Jan 2018

8/10 Good

Saw, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheapest lake-front hotel
Good location, right in front of the lake. View of Mt Fuji slightly blocked by another small hill but you can walk down further to see a clearer and unblocked view. There is an onsen on top of the hotel, overseeing the Mt Fuji. The buffet breakfast provided was OK.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2017