All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Response from Brand Experience Team on 25 Apr 2024
Hi Maria,Thank you for the perfect rating!Lilith#Team6
10/10 Excellent
German
7 Apr 2024
German
Stayed 1 night in Apr 2024
4/10 Poor
Megan
6 Apr 2024
Megan
Stayed 1 night in Apr 2024
2/10 Terrible
Brandon
Travelled with family and small children
6 Apr 2024
Disliked: Cleanliness, staff & service
Hair on dirty toilet in first room, cigarette burns in all the blankets, barking dogs all night long, windows open multiple story’s up no child lock, very unsafe for young children.
Brandon
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Brandon, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
8/10 Good
Jerry
Travelled with family, Business traveller, Travelled with pets
one of the unprofessional and disrespectful staff at the counter.
hamidreza
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
6/10 Okay
Raimundo
Business traveller
20 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I am good not expanding
Raimundo
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Raimundo, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
An extra $150 that was not disclosed from the beginning.
Makayla
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Makayla,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
The front desk were very helpful with directions for restraunts. The room was clean and comfortable.
Paulette
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi PauletteThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
Absolutely awful! So many roaches! My husband and I got bitten several times during the night. I felt something crawling so I turned on the light and our bed had about 20 roaches on it. This place should be shut down!
Mary
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi Mary,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
10/10 Excellent
Antonio
Travelled with partner
24 Sept 2023
Me gusto que el cuarto estubo muy limpio
Antonio
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hola Antonio,¡Gracias por la calificación perfecta! ! Maz K.#Team6
I booked two nights but checked out at 10 pm on the second night because of cockroaches. Unlike most locations I’ve stayed in, this one has interior doors and I noticed one of the side doors leading to the parking lot wasn’t locked, which is a safety concern.
Verified traveller
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 5 Sept 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
6/10 Okay
Andre
29 Jul 2023
Nothing
Andre
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Andre,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
customer service was horrible, arriving to thw room it was dirty the bed wasn't made.
Verified traveller
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
It's right off the freeway easy to get to. Plenty of parking there is a gas station next to it. I was amazed how clean it was and how quiet it was
Ismelda
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Ismelda,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
4/10 Poor
Corey
Travelled with partner
27 Jun 2023
Liked: Staff & service
Our sink was broken and seemed to be put together with some sort of epoxy. A/C unit looked unclean and shower drain had hair in it.
Corey
Stayed 1 night in Jun 2023
Response from Nancy Y. on 4 Jul 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6