Dear Brigitte, Thank you for taking the time to tell us about your experience at the RED ROOF INN FREEHOLD. I am happy to read that you were pleased with the hardwood flooring and the television. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the insects you observed in the bathroom, the possible sign of mold on the shelf and the other concerns you described. We take your issues seriously, and we will investigate and address this matter immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels. Very truly yours,AdraineRed Roof Management Rediresponse Specialist

Dear Talamas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FREEHOLD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice property. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Taneesha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Amir, We at the RED ROOF INN FREEHOLD appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Sonia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREEHOLD. Please accept our sincerest apologies for the inconvenience caused by the smell of the room, lack of heat in the bathroom and the other concerns you described. We take these issues seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Valued Guest,We appreciate your review following your recent experience at the Red Roof Inn Freehold strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the cleanliness of your room however, you mentioned that the towels we stained and for that, I sincerely apologize. Please know that we value you as our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Linda,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Freehold. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being fine for a one night stay. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

Hello Johnny,I am pleased to have had you as our guest at our Red Roof Inn Freehold. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Johanna. The staff and I at the Red Roof Inn Freehold appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Sarah, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Freehold. We sincerely appreciate your comments and are happy to hear you had a great encounter with us, especially regarding our accommodating staff, who went above and beyond to ensure that you were comfortable. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Mayron, The staff at the Red Roof Inn Freehold and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Vanessa, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Freehold and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Freehold. We sincerely appreciate your comments and are happy to hear you and your family had a wonderful experience with us, especially regarding the cleanliness of your room, comfort of the beds and our pet-friendliness. We're also thrilled to see you appreciated Rehan for accommodating you and your family with everything you needed. I will make sure to share your comments. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you, Johnny, for telling us about your stay at the Red Roof Inn Freehold. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you, Daniel, for taking the time to tell us about your stay at the Red Roof Inn Freehold. I am disappointed that your experience did not meet your full expectations, as you indicated your room door was unlocked from the outside and would not lock and all the other concerns you mentioned. Please accept our sincerest apologies for the inconvenience caused by the issues you highlighted. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Talamas, Everyone here at the Red Roof Inn Freehold was proud to see your 5/5 score. I am happy that you will always recommend of hotel. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Margie. The staff and I at the Red Roof Inn Freehold appreciate your 3/5 score following your stay. However, you stated that the bathroom needed updating and new paint. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Tineka,Thank you for your review. I am happy that our location was close to your workplace and that we earned your 4/5 score. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Freehold. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Ruth. The staff and I at the Red Roof Inn Freehold were disappointed to see your 2/5 score following your stay. I am happy that you noticed that the sidewalk and parking lot are new. However, you stated that the rooms are not cleaned daily, the king bed did not have a king blanket and the other listed issues hindered your stay. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Tineka,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FREEHOLD. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the room was updated and the bed was comfy. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Eliza, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Tineka, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN FREEHOLD regarding the staff. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Alyssa. The staff and I at the Red Roof Inn Freehold appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Vladimir, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Louise,Thank you for taking the time to write a review of your stay at the Red Roof Inn Freehold. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room and the property as you highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score.Please know that we value you as our guest and appreciate your business. Thank you again and we wish you all the best in your future travels. Sincerely,Tianna RediResponse Specialist

Hello Glenn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Heather, I appreciate you sharing your feedback following your stay at the Red Roof Inn Freehold. I was saddened to read that your stay fell short of your expectations due to the uncleanliness of the sheets, the odor of the room and the other highlighted concerns that hindered your stay. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Vito, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREEHOLD and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Dano,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHESAPEAKE CONFERENCE CENTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hi Michael,Thank you for sharing your experience with us. The situation you described regarding the power outage due to the mini storm that caused a tree to fall on the power line is truly regrettable. I am very sorry for your experience. You indicated your concern is being compensated for the inconvenience you faced during your visit due to the outage. I will definitely share this information with the rest of the team in an effort to address the matter. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you very much for bringing this to our attention and for choosing Red Roof Inn Freehold. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to complete our survey, Vincent. The staff at the Red Roof Inn Freehold and I appreciate but is deeply saddened your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Valued Guest,Thank you for your recent review of your stay at Red Roof Inn Freehold. I was disheartened to read that you disturbed by the noisy streets, there was what appeared to be stains on the towels and the ceiling had a leak in the bathroom. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. It is important to know that we value your feedback and your comments will be taken into consideration in an effort to address the concerns mentioned as we strive to continuously improve the quality of our services.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Devorine RediResponse Specialist

Hello Charlie,Thank you for your honest feedback. You description of the property was very disheartening. You indicated there was possible mold in the bathroom, the stairs was nasty, the shower was dirty amongst the other lack of cleanliness concerns you highlighted. Let me humbly apologize as these issues caused you to leave in less than an hour of arriving. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you. Please know that your voice is of tremendous importance to us, the team will be reviewing your comments in an effort to confront the issues that you mentioned to ensure that no guest has this experience in the future.We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Devorine RediResponse Specialist

Hello Shanthi,Thank you for taking the time to write a review of your stay at Red Roof Inn Freehold. I am glad to read that you were pleased with our helpful staff, our comfortable rooms and our great staff. However, I was disheartened to read that the door didn’t shut all the way, the room was dirty and needs new pillows. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Devorine RediResponse Specialist

Thank you for your review, Laurel. I am glad to read that you were pleased with our prices. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Freehold. We hope to see you again soon.Sincerely,Devorine RediResponse Specialist

Dear Shawn,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the REDROOF INN FREEHOLD. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Karen,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Freehold. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely,Tianna RediResponse Specialist

Hello Marcus,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Freehold appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what went well throughout your visit and where we can improve on our services, so in the future please consider adding comments to your survey. The staff and I were happy to see we met your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

Hello Kamal,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Freehold appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what went well throughout your visit and where we can improve on our services, so in the future please consider adding comments to your survey. The staff and I were happy to see we met your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

Thank you for your ten out of ten evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room nice, clean and quiet. We appreciate your kind recommendation. We look forward to seeing you again soon.

Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you.

Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

Thank you for evaluating our property. We are very glad you found our Red Roof In. Very clean. We are happy your beds were comfortable and our staff friendly.

Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found everything nice and very clean. We appreciate your kind recommendation. We look forward to seeing you again soon.