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Hotel ARENA am Zoo

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Located close to Frankfurt Zoo and European Central Bank, Hotel ARENA am Zoo has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is ₹3,774
₹4,487 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel ARENA am Zoo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel ARENA am Zoo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel ARENA am Zoo on 26 May 2026 start from ₹3,774, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel ARENA am Zoo?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Hotel ARENA am Zoo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel ARENA am Zoo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ARENA am Zoo located?

Located in Ostend, this hotel is within a 10-minute walk of Frankfurt Zoo and European Central Bank. Frankfurt Cathedral and MyZeil are also within 1 mi (2 km). Zoo U-Bahn and Ostendstraße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.2

Cleanliness

8.4

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 62 out of 231 reviews
Rating 8 - Good. 84 out of 231 reviews
Rating 6 - Okay. 52 out of 231 reviews
Rating 4 - Poor. 17 out of 231 reviews
Rating 2 - Terrible. 16 out of 231 reviews

Reviews

Verified

6/10 Okay

Fabian

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleanliness could be better, however very well located
Verified

8/10 Good

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Walid

Liked: Cleanliness
Disliked: Staff & service
It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.
Verified

8/10 Good

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and worth for money.

Checkin could be better. Already checked in online previous evening but still had to call when tried to do it in the automatic checking screen. Got the key to the room but room was not ready. Minor incovenience as the cleaning ladys were very nice and cleaned the room in 15 minutes. I was pleasantly surprised on cleanliness of the room and has basic items for your needs. Note that rooms are very small, even if I booked the comfort room which was a bit bigger than the cheapest. No AC and small room gets very warm in the summer. Luckily there was a small fan provided. Good for solo traveller and will come again.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Jesper

Liked: Cleanliness
Clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

omar efren betancourt

Liked: Cleanliness, amenities, property conditions & facilities
It's perfect if you're just passing through, there's no air conditioning
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sirak

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Anna

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Verified

10/10 Excellent

HUSSEIN SALMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Barry

Disliked: Staff & service
It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking. Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
Stayed 20 nights in May 2023
Verified

6/10 Okay

Baboucarr

Disliked: Cleanliness
Average
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024
Verified

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Farhad

Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Josephin-Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberkeit war da das Lichtverhältnis kann gebessert werden und das wlan.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 1 night in May 2026
Verified

8/10 Good

Boris

Liked: Cleanliness
Beim Check-in am Automaten ging erstmal nix! Ich habe die Telefonnummer angerufen und da hat der Mitarbeiter gesagt er macht es für mich ! Das hat dann gut funktioniert! Direkt an der U-Bahn! Sehr gute Verkehrsanbindung. Frühstück war ausreichend. Zimmer zweckmäßig. Würde sagen für den Preis würde ich wieder herkommen
Stayed 1 night in Apr 2026