Select MS Charles Dickens - Frankfurt

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A short walk from Frankfurt Christmas Market and Römerberg, Select MS Charles Dickens - Frankfurt provides free continental breakfast, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

View all photos for Standard Double Room, 1 Queen Bed, City View

A hotel room with a large bed, a bedside table with a coffee maker, a TV mounted on the wall, and a large mirror reflecting the room.

Standard Double Room, 1 Queen Bed, City View

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, 1 Queen Bed, River View

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Standard Double or Twin Room, 1 Queen Bed, River View

  • River view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Queen Bed, City View

A hotel room with a large bed, a bedside table, a chair, and a view of the city through large windows.

Comfort Double or Twin Room, 1 Queen Bed, City View

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Queen Bed, River View

A hotel room with a bed, a chair, a small table with water bottles, and a large window with curtains.

Comfort Double or Twin Room, 1 Queen Bed, River View

  • River view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed, Balcony, City View

A hotel room with a dark wood desk, a TV mounted on the wall, a comfortable sofa, and a small round table.

Business Suite, 1 Queen Bed, Balcony, City View

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed, Balcony, River View

A hotel room with a large bed, a small round table, a chair, and a TV.

Business Suite, 1 Queen Bed, Balcony, River View

  • River view
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bahnhofsviertel, a neighbourhood in Frankfurt, is home to Select MS Charles Dickens - Frankfurt. Alte Oper and Festhalle Frankfurt are cultural highlights, and travellers looking to shop may want to visit Frankfurt Christmas Market and MyZeil. Palmengarten and Senckenberg Museum are also worth visiting. Visit our Frankfurt travel guide
Map
18 Untermainkai, Docked on the river, Frankfurt, 60329

What's nearby

  • A city skyline at dusk with illuminated buildings, a river, and a bridge.
    Financial District
    1 min walk - 0.0 km
  • A traditional European town square at night with historic buildings, a statue, and a clock tower.
    Kaiserstrasse
    3 min walk - 0.3 km
  • A historic building with classical architecture, featuring columns, a grand entrance, and inscriptions.
    Staedel Museum
    6 min walk - 0.6 km
  • A Christmas market with illuminated stalls and a large decorated tree.
    Frankfurt Christmas Market
    9 min walk - 0.8 km
  • A bustling European square with traditional half-timbered buildings, a prominent church tower, and outdoor cafes.
    Römerberg
    9 min walk - 0.8 km

Getting around

  • Willy-Brandt-Platz Tram Stop
    4 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station)
    10 min walk
  • Frankfurt Airport (FRA)
    23 min drive

Restaurants

  • Maincafé
    7 min walk
  • MainNizza
    1 min walk
  • Chicago Meatpackers
    2 min walk
  • Central Grill
    5 min walk
  • Club Michel
    5 min walk

About this property

Select MS Charles Dickens - Frankfurt

  • Upscale hotel near Römerberg
  • Located close to Frankfurt Christmas Market and Alte Oper, Select MS Charles Dickens - Frankfurt provides free continental breakfast, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • Other perks include:
    • Coffee/tea in reception, tour/ticket information and luggage storage
    • 1 meeting room, wedding services and a lift
    • A 24-hour front desk and a front desk safe
  • Room features
  • All 76 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Frette Italian sheets and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Coffee/tea makers, heating and daily housekeeping

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Frequently asked questions

Is Select MS Charles Dickens - Frankfurt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Select MS Charles Dickens - Frankfurt?

This property doesn't offer parking.

What time is check-in at Select MS Charles Dickens - Frankfurt?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Select MS Charles Dickens - Frankfurt?

Checkout is at 11 AM.

Where is Select MS Charles Dickens - Frankfurt located?

Located in Bahnhofsviertel, this hotel is within a 10-minute walk of Financial District and Römerberg. Frankfurt Christmas Market and MyZeil are also within 15 minutes. Willy-Brandt-Platz Tram Stop and Willy Brandt Platz U-Bahn are within a 5-minute walk.

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Reviews

Select MS Charles Dickens - Frankfurt Reviews

7.4

Good

8.6

Cleanliness

5.8

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 5 out of 42 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not realise that the hotel was on a ship! :)

Fantastic stay. Clean, comfortable and friendly. Reccomend it to anyone!
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt winter break

Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to find entrance no sign on street

Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.
View from the roof of Frankfurt
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hospitality great breakfast

The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bästa hotellupplevelsen i Frankfurt

Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supernöjd

Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
予約時に良く確認していなかったので、ホテルを見つけるのに苦労しましたが、最初から確認していれば、何ら問題ないです。 マイン川に浮かぶ船に宿泊したことは、良い思い出です！
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para nosso espanto quando chegamos à morada indicada o barco não estava lá... tinha sido mudado para outra localização bem longe do centro. Manifestando o nosso descontentamento, falamos com o representante da empresa que no momento estava a alugar o barco, uma pessoa muito pouco gentil e diplomática, ao contrario dos restantes empregados que tudo fizeram para minimizar o nosso descontentamento. Esquecendo este incidente, as instalações do hotel são fantásticas em todos os níveis. E mais uma vez gostaria de realçar a amabilidade e profissionalismo de toda a tripulação do barco que tudo fez para nos proporcionar uma óptima estadia.
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

トラブルを楽しめる方限定ホテル。

このホテルはボートです。フランクフルト駅から歩いて15分のところに停泊していましたが、現在は車で15分程のところに停泊しています。到着時迎えの車を依頼しましたがフランクフルト駅前のマクドナルド前で一時間半程待たされました。4回電話しましたが、すぐ向かう、5分以内で行くとかなり適当な対応をされました。部屋は綺麗ですが、一日目は送迎のクレームをつけたせいかリバービュー、二日目は岸壁側でした。窓からは何も見えず光もさしこみません。こちらもクレームしましたが、船で停泊しているのだからしょうがないだろうと言われました。部屋を予約される方は確どちらサイドか確認して予約されることをお勧めします。因みに料金は一緒です。 さらに問題は続きます。2日間Wifiが使用できませんでした。(iPhone) あとはケトルが電源ボタンを押し続けないと沸騰しないとか、シャワーブースのドアのシールが悪いのか水浸しになるは清掃した後のベッドの上には長い髪が落ちていたりなどかわいいものです。5スターホテルとのことでしたががっかりしました。12日間オランダ、ドイツ、ベリギーを旅行したホテルの中では最悪でした。コスパ悪しです。ご注意ください。
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and cruiseship

Staying at MS Charles Dickens made our whole staying in Frankfurt a time to remember. The staff is exellent and always in a good mood. Especially we want to mention the waiters at breakfast and the ones in the bar. Thanks to all of you for everything. We appreciate it.
Stayed 6 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen, frånsett det tillfälliga läget

Tyvärr var båten flyttad till en docka för reparation. Inget vi märkte av men omgivningen var trist. I och för sig fri transport till centrum, men det drar ändå ner betyget. För övrigt toppen om än ett litet rum.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ship in a poor location. Shame..!

Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Unsere Anlegestelle war zu Fuß sehr weit von der Innenstadt entfernt. Umliegende Lokalitäten geschlossen. Die Angebote des Hotels konnten teuer genutzt werden bzw. mit dem Taxi in die Stadt. Der Shuttle Service des Hotels ist zeitlich sehr begrenzt.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Liked: Staff & service

DO NOT STAY AT THIS HOTEL

hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super oplevelse

Hotellet og værelset var i rigtig god stand. Man kan ikke klage over udsigten fra en båd! Desværre havde hotel-båden været nød til at flytte pga. arbejde på havnen, så der var lidt langt til byen. Hotellet havde dog kompenseret for det ved at arrangerer gratis kørsel.fra hotellet til Frankfurts hovedbanegård.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Boat had moved from just outside town centre to just opposite the biggest cement factory in the area, so view a bit rubbish on one side the other side was a warehouse, so not the best position for views. In general a good stay, but would have preferred a hotel. Staff were very great. Coffee was rubbish to get a decent coffee, you had to pay, not what l would have expected on a five star establishment.
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Wondering what boat and Service
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual experience due to the location of the boat moving to an industrial area but the staff made their best efforts to make up for that fact. My first room felt a bit cave-like but upon request I was moved to a river-view room which was very lovely. I am sure that the hotel will be getting some fairly critical reviews during this time but I really felt that they tried to make it the best possible experience for this traveler.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

早餐很好吃。住的也很舒服
Stayed 2 nights in Nov 2018