Search Hotels Near Frank S. McCullough, Massena

"Staff was nice, but seemed very overwhelmed. We checked in late (around 9pm) and our room still wasn't completely ready. One staff member ran up to finish it while we checked in. The stairs in the lobby needed to be vacuumed badly. In our room, we had 1 towel and one hand towel. For 4 people. Had to call and request more. The plug next to the sink did not work for our regular plugged hot iron. Also when looking for the wifi info, the drawer it was in next to the beds had mouse poop in it. Lastly when I turned on the shower, the water ran orange for about a min before turning clear. For a quick stay it was tolerable, we didn't have much of a choicebut not worth the price. "

"Clean, comfortable rooms. Staff really made us feel welcome."

"Clean rom"

"Staff was friendly. Room was very loud with being across from the pool"

"Heat didnt work except in the bathroom. The security doors outside werent very secure could pull them open. Very sketchy vibes. The front desk seemed out of it or on something. "

"10/10 clean,comfy and relaxing thank you! "

"The so location is beautiful. The door every keypads being programmed to the last 4 of your phone number is very convenient. I liked the heated tile floor in my bathroom and the bed was comfy. Breakfast is very basic, the shades and curtains in my room let in a lot of light and bring near the entryway meant I heard everything. Not what I expect for $200+ for a night."

"Great spot, clean and adorable "

"Room was clean and comfortable. Kathy was fantastic. Very kind, competent, and considerate. She made the stay very easy."