"Disappointing stay raised with the manager but no meaningful resolution.
The staff were friendly and the room had some positives, including clean linen, a good-sized TV and convenient parking, but unfortunately the overall experience was very poor.
The hotel felt in need of a thorough clean and better maintenance. There was thick dust on ledges and surfaces, smeared glass, sticky breakfast tables, dusty artificial plants and noticeable limescale in the bathroom. The extractor fan did not work,...
"Stunning views and walks on rodborough common. Delightful staff, good food and a lovely beer garden serving drinks and food, including pizza stand. Very dog friendly with basket, blanket, bowls and even a doggy sausage breakfast"
"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips!
We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...
"A really lovely hotel and the staff were all so friendly and attentive through our stay
We did a spa morning whilst there and the massage was really good
Also the restaurant was great with delicious food and a great setting especially sitting outside in the nice weather"