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"Friendly staff room was ok not amazing not bad "

"Pros: close to train station, connected to convention center and a dead mall. Area seemed on, but it was brick cold and I didn’t get out much. Cons: place is a bit tired. Couple of wild events going on (cheerleading competition and narcotics anonymous?) Had to wait a long time for the elevator. Gym was in a different tower so I didn’t use. "

"Friendly staff. They even accommodated us sometimes before we asked."

"Everything was fine except for the noise from ther visitors most of the day and well into the night"

"Excellent. Room was extremely nice.The staff was friendly and willing to take time to help.I will be back."

"Only thing missing was room service"

"Clean, comfy room. Great view of the river and of the city. Staff was very accommodating with early check in and holding our bags for a few hours after we checked out! Will definitely be back!"

"Great stay, helpful staff. Will definitely stay again. Convenient to shops, transportation and restaurants. "

"The room is kept clean and comfortable, but the entire hotel seems to be aging with little updating. The food options onsite are limited and pricey. The staff seemed overwhelmed having to manage all of the onsite orders, room service, and the bar with two people visibly working most days. The parking appears to be crumbling. The room is meant for four, we had a party of three but consistently received only two bath towels. The shower products were all empty our first morning, the safe didn’t work, the bathroom has no noticeable ventilation, we had no “do not disturb” option, and the fitness center had 1 of 3 treadmills and 1 of 3 elliptical machines working. There were no towels every morning we entered the fitness center, and the wipes to clean the machines ran out. The pool is decent, beyond the jumping children whose parents clearly interpreted no diving as cannon balls being acceptable. The showers to wash off before the pool were not used by anybody else while there; we used them but the water was ice cold. The location, onsite coffee from Starbucks, and cleanliness are the most redeeming qualities of our stay."