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Reviews of The Lime Tree

3 out of 5
The Lime Tree
Achintore Road, Fort William, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 124 reviews" "
Rating 8 - Good. 37 out of 124 reviews" "
Rating 6 - Okay. 15 out of 124 reviews" "
Rating 4 - Poor. 1 out of 124 reviews" "
Rating 2 - Terrible. 1 out of 124 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very friendly and food was lovely

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property in good location overlooking the loch and right near the town. The hotel itself was a lovely little building with some nice warm sitting rooms to enjoy a drink. The restaurant was also very pleasant with nice food and drink selection.

6/10 Okay

Elaine

Liked: Staff & service, room comfort
Disliked: Cleanliness
The room was very nice but quite dusty. Bath and sink both need replaced. Found a tablet (medication) under the bed. Staff very friendly. Restaurant over priced and the food under seasoned. Not much choice either. £22 for vegan haggis! Definitely not worth it. Nice lounge areas and good Wi-Fi.
Stayed 1 night in Nov 2022
Response from Reception on 16 Nov 2022
Dear ElaineThank you for your feedback.Kind regards

8/10 Good

Lorne G

Stayed 1 night in Sep 2022

8/10 Good

Muriel

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The property has some charm but really needs a refurb and attention to detail. Coal fires never on, a bit Spartan with furnishing in communal area, generally feels cold and unkept
Stayed 2 nights in Sep 2022
Response from Reception on 10 Oct 2022
Thank you for your feedback Muriel.

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service
This property was in a great location and the food was very good. We would stay again.
Stayed 2 nights in Sep 2022
Response from Reception on 10 Oct 2022
Hello MargaretWe would love to have you back again.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel on the edge of "downtown" Fort William. The room was unique, decorated with style. Large bathroom and shower (not to be taken for granted in Scottish guesthouses). Exceedingly friendly service at the reception desk and in the attached fine dining restaurant (dinner reservations required). Thank you, Lime Tree!
Stayed 1 night in Sep 2022
Response from Reception on 10 Oct 2022
Hello JohnThank you for your review we happy to hear you enjoyed your stay.

10/10 Excellent

Glen

Travelled with family
Liked: Staff & service
The hotel was very accommodating. We arrived late and left very early. They provided slim down but ample breakfast when we left.
Stayed 2 nights in Sep 2022
Response from Reception on 30 Sept 2022
Thank you for your comments.

10/10 Excellent

John

Stayed 2 nights in Sep 2022
Response from Reception on 30 Sept 2022
Thank you

6/10 Okay

Matt

Stayed 1 night in Aug 2022
Response from Reception on 6 Sept 2022
Thank you for your feedback.

10/10 Excellent

David

Stayed 1 night in Aug 2022

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Fort William train station. Beautiful grounds. A lovely view from our bedroom window.
Stayed 1 night in Jul 2022
Response from Reception on 25 Aug 2022
Hello LynneThank you for your review. We hope you enjoyed your holiday.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Reception on 25 Aug 2022
Thank you for your review.

10/10 Excellent

Kenneth, Edmonton

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Difficult to find from highway. Need a sign closer to road.
Stayed 1 night in Jun 2022
Response from The Lime Tree on 29 Jun 2022
thanks for the feedback, we will see what can be done.

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service
Don't stay in room 3
Toilet cistern wouldn't reset, so water constantly discharged into the bowl. I presume the vent, just outside room 3, that came up through the roof was from the boiler. When it fired up at 5am, on a clammy night, the window had to be closed. Outside the control of the hotel, someone paced the floor above most of the night on top of creaking floorboards. Not a comfortable night.
Stayed 1 night in Jun 2022
Response from Reception on 28 Jun 2022
hi David - as soon as we were aware of the toilet problem, we had a plumber to fix it. The boilers do not start at 5am so that sounds very strange, and sorry you were disturbed.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilma kenneth hamilton
The hotel was perfect and our room was lovely.great location and eill be back.
Stayed 1 night in Jun 2022
Response from The Lime Tree on 29 Jun 2022
Thanks very much, we will look forward to welcoming you back!

8/10 Good

G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from The Lime Tree on 29 Jun 2022
We look forward to seeing you again.

8/10 Good

Joanna, Reigate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the four-poster bed. Rooms and style of hotel is good. We arrived late and left early so weren't there long enough to enjoy facilities.
Stayed 1 night in Apr 2022

6/10 Okay

Jason, Laguna Niguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great - except the bed mattresses. They are old, sag in the middle, and smell of old sweat - not pleasant to sleep on - no other place I stayed in Scotland was like this. The owner has an Audi R8 and Porsche 911 in their driveway - I think they can afford to replace the mattresses. It’s fundamental. Before you make a reservation, ask if they have new mattresses in the room, or don’t book it. Everything else is great, but the beds were disgusting. Old pillows also.
Stayed 1 night in Apr 2022
Response from The Lime Tree on 10 Apr 2022
Hello Jason, I think you've mistaken us for a different hotel - we have no driveway here; only a car park which is filled with guests' cars. The Hotel owners only have one car which is neither an Audi R8 nor a Porsche 911. Also, we have no record of a booking in your name. Kind Regards, The Lime Tree.

10/10 Excellent

Stephanie D

Stayed 2 nights in Mar 2022
Response from Reception on 2 Apr 2022
We are happy you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good indpendent option
Nice small hotel, very friendly with good breakfast options. Dog friendly too which was great. Two lovely cozy lounges also.
Stayed 2 nights in Mar 2022
Response from Reception on 22 Mar 2022
Lovely to hear you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Reception on 15 Mar 2022
Thank you for your feedback.

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Excellent independent hotel w/ restaurant attached
Excellent independent hotel w/ restaurant attached. Room was spacious and comfortable bed. The lady on reception couldn't have been friendlier and really made the stay. Breakfast was good and efficient and they've a seperate area for dining with dogs which is more than adequate for breakfast. We had booked dinner one evening, but to dine there alone with no ambient music (unlike the main restaurant) felt soulless so we decided to go elsewhere.
Stayed 2 nights in Mar 2022
Response from Reception on 9 Mar 2022
Hello Thomas We are so happy you enjoyed your stay, we enjoyed having you and your beautiful dogs. The dog-friendly area is usually buzzing in the summer season, I will suggest to the restaurant that we have music, etc to create more ambiance. Kind regards Kerry

8/10 Good

Julie

Stayed 2 nights in Feb 2022
Response from Reception on 14 Feb 2022
We are happy to hear you had a good stay

10/10 Excellent

Jeff

Stayed 1 night in Feb 2022
Response from Reception on 10 Feb 2022
Thank you, we are happy you enjoyed your stay with us.

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execptional Stay
Wonderful experience at The Lime Tree. Breakfast was exceptional, and the staff was helpful when our rental car had a flat tire arranging for a change at the local shop. Highly recommend, and hope to stay again when I return.
Stayed 2 nights in Oct 2021
Response from Reception on 22 Oct 2021
Thank you for your review, we are really happy you enjoyed your stay with us. I hope the rest of your trip was hassle-free.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V dog friendly!
Amazing hotel - so friendly and helpful, overlooking the loch and ultra dog friendly. We had a lovely time and only wish we could have stayed longer. The hotel is beautiful too, with lots of art, and well decorated. Food in the restaurant was good too.
Stayed 1 night in Sep 2021
Response from Reception on 22 Oct 2021
Thank you for your review, we are really happy you enjoyed your stay with us.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable stay
We enjoyed our two nights here - the hotel is close to the centre of Fort William, but was really quiet in the evening. The room was really comfortable after a couple of long days climbing Ben Nevis and walking the West Highland Way. We particularly enjoyed the large bath, and having a choice of options at breakfast was also great. Would stay again.
Stayed 2 nights in Sep 2021
Response from Reception on 22 Oct 2021
Thank you for your review, we are really happy you enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog enjoyed it more than us!
Overall very good. A bit pricey for what it is. Dinner was fine although veg was soggy and food under seasoned which at these prices is surprising. breakfast good although pre ordering was confusing. Good location near town which is very short walk. Staff were very nice especially in restaurant. Won’t return as it was nothing special.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The property is well situated and onsite free parking is welcome. The bedroom was disappointing, the bed very uncomfortable and small. The bathroom looks like it has been upgraded recently and the shower was very good however it soaked the floor as the screen didn't seem to be big enough. We had dinner in the restaurant and were disappointed with the meal overall. Be prepared for a big bill as it is not inexpensive.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and rooms, ideal location in easy walking distance of shops/bars. Comfy beds, lovely friendly staff and a special mention for the amazing breakfast.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Would highly recommend
Stayed 1 night in Aug 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel. Nice, personalised artistic touches throughout. And a superb breakfast - I can recommend the one-eyed sandwich !!
Stayed 2 nights in Aug 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for two nights. Staff very friendly and helpful. One downside was the closure of the dining for evening meals, apparently wide spread in the town due to COVID. Breakfasts were exquisite, very different style of menu.
Stayed 2 nights in Jul 2021
Response from Reception on 24 Jul 2021
Thank you for your kind words. We are glad you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An art gallery also, with some lovely pieces made the whole place feel a bit different.
Stayed 2 nights in Oct 2020

6/10 Okay

David, London

Travelled with partner
Liked: Cleanliness, staff & service
Well situated for Fort William town. Onsite parking a bit tight. Comfortable but a lot of stairs. Food OK
Stayed 1 night in Oct 2020

10/10 Excellent

Michael, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views across the hotel garden to the sea loch.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely setting , hotel a bit tired , could do with bit more attention to detail with cleaning , evening meal fantastic , breakfast not quite so good
Stayed 1 night in Oct 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'lll be coming back
Absolutely lovely hotel with beautiful stained glass throughout. Food was delicious for breakfast and dinner. Room was spacious and had a really relaxed feel to it.
Stayed 2 nights in Oct 2020

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid room 9 twin room
The bedroom was just not worth the money. The bathroom handbasin was cracked and had a chip missing. Fantastic hiding place for germs. Bath carpet was not nice. Toilet basin was loose! Pillows were cheap and nasty. Gross excessive use of plastic on towels. Bed was far too short. Restaurant for dinner and breakfast was, however, really excellent.
Stayed 1 night in Sep 2020

10/10 Excellent

Richard lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Fort William means the Lime Tree
Lovely cosy atmosphere excellent food all achieved with cheerfulness in these difficult times.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities
om
No-one on reception to check in and had to go in search of someone. Nowhere to park as diners had taken the parking. Manager sorted but after a long drive this wasn’t what we wanted on arrival. Very clean.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lime tree Fort William
Lovely hotel
Stayed 2 nights in Jul 2020

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020