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"We chose the hotel because it is dog-friendly. We had some issues, but the staff sorted them out. Parking was paid for at the hotel, which was on the road. There was a blue badge holder’s parking space on the road, not far from the hotel, too. The room was large with a low sofa. We chose a king-size bed. It also had a bath on the lower floor, which I requested because of my health issues. It was very clean, had small amenities, and we could drink water, coffee, tea and hot chocolate in the room. We bought a half board when we booked. The dinner was either a starter and a main or a main and a dessert. They were delicious. There was a happy hour—two of the same cocktails for £15 in the hotel on the days. The cocktails were lovely. The breakfast had a full selection, all very freshly made and tasty. There was a continental breakfast, too. On Sunday, we could choose breakfast from the buffet as much as we liked, and on Monday, they brought the hot English breakfast to our plates. A drink from the Tochibo machine offered delicious coffee and mocha. All staff members were very friendly, helpful, and hardworking. Thank you very much to all staff members. Our dogs and we had a pleasant time in the hotel. We hope to come back again."

"This hotel was an all-round top choice, excellent rooms and perfect location. The breakfast was good and the staff very friendly and helpful."

"Friendly staff comfy room"

"Excellent room and comfy bed. Breakfast was suffient especially for the price paid"

"Excellent all round love the champagne bar there was a live singer in the downstairs bar what was a nice touch and she was really good nice big room nothing to come about "

"Nice clean friendly Hotel in the heart of the shopping area so great location too …"

"Impressive checkin service, great dining option at reasonable prices topped off with. Great big comfy bed and amenities. Breakfast was different as I was asked for name rather than room number and my leaving luggage was put safe so I didn’t clutter the dining room. Food has been excellent and what you’d expect from a MPW menu. Step above wher I usually stay at the sister hotel in Dover."

"Spotless, well equipped with high end furnishings that have a trace of heritage and modernism"

"Lovely traditional building. Clean,warm comfortable room as was the hotel overall. Polite, friendly staff. Thank you for an enjoyable stay."