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Hotel City

3.0 star property
Elevate your stay with attentive service from start to finish. Enjoy convenient amenities like a computer station and relaxing atmosphere.

Choose dates to view prices

In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is ₹17,123
₹20,167 total
includes taxes & fees
2 Jun - 3 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day.
Cots (infant beds) are available for EUR 5.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Property Registration Number IT048017A1QZJFLSUP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel City?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel City on 2 Jun 2026 start from ₹17,123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel City?

Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel City?

Checkout is at 11:00 AM.

Where is Hotel City located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 185 out of 283 reviews
Rating 8 - Good. 59 out of 283 reviews
Rating 6 - Okay. 30 out of 283 reviews
Rating 4 - Poor. 7 out of 283 reviews
Rating 2 - Terrible. 2 out of 283 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and very helpful! Clean room, great location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Really nice staff, clean hotel and many things close by.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convenient located close to the train station and historical district
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, great location despite the noisy street. Excellent soundproofing in the room, however, no air conditioning. Simple but okay coffee break.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Hotel City. Nice little boutique hotel, with clean room, excellent staff, and centrally located within a short walk of the Duomo and many of Florence’s attractions, restaurants, etc.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

sanjeev

Liked: Cleanliness
Clean rooms very courteous staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities
Hotel City was fabulous. Check-in was a breeze. The front desk staff were friendly and helpful. The room was clean, spacious and beautiful. The location is within walking distance of all the great sites. If I ever get the opportunity to visit Florence again, Hotel City will be my hotel of choice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were spacious, staff helpful and friendly and location was perfect. I thoroughly recommend City Hotel which is a short walk from the train station, the Duomo, Ponte Vecchio and everything you could want in Florence. The manager was particularly helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanja

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location - walkable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
This was the friendliest, cleanest hotel I have stayed at in all my trips to Italy. When I come to Florence I will ALWAYS stay here. The front desk staff are kind and gave good directions and recommendations. Breakfast was great and the bed was very comfortable. I would highly recommend staying here as it’s close to the SMN train and all the important sites in Florence! Well done!!!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hugo Fernando

Liked: Cleanliness, staff & service, amenities
This is a great option to stay in the city center. Location is excellent, just a few minutes walk from train station and close to many monuments, including the duomo. Piazzale Michelangelo it’s about 25 minutes walk from here. Staff was kind, attentive and accommodating, from checking in to the breakfast. Recommended!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Agnes

Liked: Property conditions & facilities
Disliked: Amenities
The location was wonderful. Some of the staff were helpful, others not so much. The breakfast was not very good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Our room was perfect for 2 people. Efficient and clean and even though we looked out on the street, pretty quiet during the evening hours.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with easy access to all that the city center has to offer. The hotel is charming, room was clean and remarkably quiet, and the guy who checked us in was fantastic and very friendly. I highly recommend this hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kyong don

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this little hotel. We were able to easily stop in and rest/freshen up and then be right back out there. The street the hotel is located on had lots of Asian/Chinese restaurants and markets. While we did not eat at any of the restaurants (they seemed quite busy) we did enjoy being able to pop into the Asian markets for some quick drinks and snacks. The staff at this hotel were all so friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Friendly and helpful front desk staff, and great location for exploring the city
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Room was clean and comfortable. Location was great for us, close to the train station. If I ever make it back to Florence I would stay here.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
Staff phenomenal, they are extremely knowledgeable and friendly. Great location, 5 minute safe walk to major train station. A classic Florence hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful, professional and friendly. They have recommended the best restaurants, tours and local places to go.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location walking distance from all important sites
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paulina Ferrer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in process, comfortable, good location close to train station!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and well located place. Great friendly staff. Clean and quiet. Nice breakfast. Comfortably recommend.!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ivo

Liked: Cleanliness
Excelent location
Stayed 2 nights in Jun 2025